thatjordan

@wftiffany Update, I was able to get to the diagnostics tab but the “Send report by email” and even the “export” button do nothing when clicked. The import/export options tab is giving me the overlay.

I deactivated the plugin, deleted and reinstalled fresh.

When I try to install a key manually, once I click the install license button it redirects to a blank page at …/wp-admin/admin.php?

But if I go back and use the “Install My license Automatically” button from the license email I’m brought to the correct page with an error that says “The link you used to access this page has expired, has already been used, or is otherwise invalid.”

On the new installation I was able to get to the diagnostics tab but the “Send report by email” and even the “export” button do nothing when clicked. The import/export options tab is giving me the overlay. Just as before.

@wftiffany Is there another way we can figure out what is happening?

Unfortunately when I try to get to that panel there is a popover that says “You must install a license to continue using Wordfence” with a Resume Installation button.

Is there another way to get the information that you need?