the_webscaper

Hello and thank you.

Disable plugins: I disabled ALL plugins except for Event Prime. The issue still persisted.

Purged server and browser cache, while all plugins except EventPrime disabled. The issue still persisted.

Inspect for Errors: Here’s screenshot: https://prnt.sc/ZYhUA_mbvOfq

Edit event page screenshot – there are 3 events that should appear on April 1st but do not (they briefly show up, then disappear). I’ve chosen one of them. All three events are repeating events, so I screenshotted from the Parent event. (all other dates are showing up, just not on the 1st of the month, ie., April 1st, May 1st, and so on).
Screenshot of Date & Time section: https://prnt.sc/WvUq2JkPt05S
Screenshot of Repeat section: https://prnt.sc/JfYsok1xaiA0

Site Information:

PLEASE NOTE: I made a staging copy of the site to troubleshoot and debug, so you will see below that this is a staging version of our site. It’s exactly the same as the live site and experiencing the same issue.

` wp-core

version: 6.7.2
site_language: en_US
user_language: en_US
timezone: America/New_York
permalink: /%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 0
default_comment_status: undefined
environment_type: staging
user_count: 526
dotorg_communication: true wp-paths-sizes

wordpress_path: /home/customer/www/staging4.watersideresidents.com/public_html
wordpress_size: 1.65 GB (1768704881 bytes)
uploads_path: /home/customer/www/staging4.watersideresidents.com/public_html/wp-content/uploads
uploads_size: 1.19 GB (1280159914 bytes)
themes_path: /home/customer/www/staging4.watersideresidents.com/public_html/wp-content/themes
themes_size: 21.92 MB (22982901 bytes)
plugins_path: /home/customer/www/staging4.watersideresidents.com/public_html/wp-content/plugins
plugins_size: 354.73 MB (371964641 bytes)
fonts_path: /home/customer/www/staging4.watersideresidents.com/public_html/wp-content/uploads/fonts
fonts_size: directory not found
database_size: 225.45 MB (236404736 bytes)
total_size: 3.43 GB (3680217073 bytes) wp-active-theme

name: Mai Achieve (mai-achieve)
version: 2.1.1
author: BizBudding
author_website: https://bizbudding.com/
parent_theme: Genesis (genesis)
theme_features: core-block-patterns, genesis-breadcrumbs, mai-engine, widgets-block-editor, editor-style, sticky-header, post-thumbnails, title-tag, automatic-feed-links, body-open, genesis-inpost-layouts, genesis-archive-layouts, genesis-admin-menu, genesis-seo-settings-menu, genesis-import-export-menu, genesis-readme-menu, genesis-customizer-theme-settings, genesis-customizer-seo-settings, genesis-auto-updates, align-wide, editor-styles, genesis-accessibility, , genesis-custom-logo, genesis-menus, genesis-structural-wraps, gutenberg, html5, responsive-embeds, rank-math-breadcrumbs, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, wp-block-styles, widgets, custom-logo, menus, editor-color-palette, editor-font-sizes
theme_path: /home/customer/www/staging4.watersideresidents.com/public_html/wp-content/themes/mai-achieve
auto_update: Auto-updates are not available for this theme. wp-parent-theme

name: Genesis (genesis)
version: 3.5.0
author: StudioPress
author_website: https://www.studiopress.com/
theme_path: /home/customer/www/staging4.watersideresidents.com/public_html/wp-content/themes/genesis
auto_update: Enable update checks at Appearance → Customize → Theme Settings → Updates. wp-themes-inactive (4)

Twenty Twenty-Five: version: 1.1, author: the WordPress team, Auto-updates disabled
Twenty Twenty-Four: version: 1.3, author: the WordPress team, Auto-updates disabled
Twenty Twenty-Three: version: 1.6, author: the WordPress team, Auto-updates disabled
Twenty Twenty-Two: version: 1.9, author: the WordPress team, Auto-updates disabled wp-mu-plugins (2)

Health Check Troubleshooting Mode: author: (undefined), version: 1.9.2
pexlechris_adminer_avoid_conflicts_with_other_plugins.php: author: (undefined), version: 3.0.3 wp-plugins-active (67)

Bulk Actions PRO for Gravity Forms: version: 1.4.0, author: JetSloth, Auto-updates disabled
Code Snippets: version: 3.6.8, author: Code Snippets Pro, Auto-updates disabled
Connections Business Directory: version: 10.4.66, author: Steven A. Zahm, Auto-updates disabled
Connections Business Directory Extension - Open Hours: version: 1.2.1, author: Steven A. Zahm, Auto-updates disabled
Connections Business Directory Extension - Toolbar: version: 1.4, author: Steven A. Zahm, Auto-updates disabled
Connections Business Directory Template - cMap: version: 5.6, author: Steven A. Zahm, Auto-updates disabled
Database Manager - WP Adminer: version: 3.1.1, author: Pexle Chris, Auto-updates disabled
Duplicate Page: version: 4.5.4, author: mndpsingh287, Auto-updates disabled
EventPrime – Modern Events Calendar, Bookings and Tickets: version: 4.0.8.4, author: EventPrime Event Calendar, Auto-updates disabled
FastDup: version: 2.5, author: Ninja Team, Auto-updates disabled
FooBar WordPress Notifications (Premium): version: 2.1.35, author: FooPlugins, Auto-updates disabled
FooGallery (Premium): version: 2.4.30, author: FooPlugins, Auto-updates disabled
Fresh Forms for Gravity: version: 1.5.3, author: Samuel Aguilera, Auto-updates disabled
GP Advanced Save and Continue: version: 1.0.31, author: Gravity Wiz, Auto-updates disabled
GP Auto List Field: version: 1.0.4, author: Gravity Wiz, Auto-updates disabled
GP eCommerce Fields: version: 1.2.30, author: Gravity Wiz, Auto-updates disabled
GP Email Users: version: 2.0.12, author: Gravity Wiz, Auto-updates disabled
GP Expand Editor Textareas: version: 1.1.3, author: Gravity Wiz, Auto-updates disabled
GP File Upload Pro: version: 1.5.3, author: Gravity Wiz, Auto-updates disabled
GP Inventory: version: 1.0-beta-3.46, author: Gravity Wiz, Auto-updates disabled
GP Limit Submissions: version: 1.1.21, author: Gravity Wiz, Auto-updates disabled
GP Live Preview: version: 1.6.12, author: Gravity Wiz, Auto-updates disabled
GravityExport: version: 1.4.4, author: GravityKit (latest version: 1.4.5), Auto-updates disabled
GravityExport Lite: version: 2.3.8, author: GravityKit, Auto-updates disabled
Gravity Forms: version: 2.9.4, author: Gravity Forms, Auto-updates enabled
Gravity Forms Event Field: version: 1.4.3, author: GravityKit, Auto-updates disabled
Gravity Forms Signature Add-On: version: 4.8.0, author: Gravity Forms, Auto-updates disabled
Gravity Forms Stripe Add-On: version: 5.9.0, author: Gravity Forms, Auto-updates disabled
Gravity Forms Survey Add-On: version: 4.1.0, author: Gravity Forms, Auto-updates disabled
Gravity PDF: version: 6.12.4, author: Blue Liquid Designs, Auto-updates disabled
Gravity Perks: version: 2.3.15, author: Gravity Wiz, Auto-updates disabled
GravityView: version: 2.35, author: GravityKit, Auto-updates disabled
GravityView - Advanced Filter Extension: version: 4.1.1, author: GravityKit, Auto-updates disabled
GravityView - Dashboard Views: version: 2.0.1, author: GravityKit, Auto-updates disabled
GravityView - Multiple Forms: version: 0.5.0, author: GravityKit, Auto-updates disabled
Health Check & Troubleshooting: version: 1.7.1, author: The www.ads-software.com community, Auto-updates disabled
Import Export WordPress Users and WooCommerce Customers: version: 2.6.2, author: WebToffee, Auto-updates disabled
Kadence Blocks – Gutenberg Blocks for Page Builder Features: version: 3.4.11, author: Kadence WP, Auto-updates disabled
Mai Engine: version: 2.35.1, author: BizBudding, Auto-updates disabled
Mai Icons: version: 2.2.1, author: BizBudding, Auto-updates disabled
MainWP Child: version: 5.4.0.2, author: MainWP, Auto-updates disabled
Members: version: 3.2.17, author: MemberPress, Auto-updates disabled
Migrate Guru: version: 5.88, author: Migrate Guru, Auto-updates disabled
Participants Database: version: 2.6.2, author: Roland Barker, xnau webdesign, Auto-updates disabled
Security Optimizer: version: 1.5.7, author: SiteGround, Auto-updates disabled
Speed Optimizer: version: 7.7.2, author: SiteGround, Auto-updates disabled
SSP Stacktable Tables: version: 1.0.2, author: John Polacek & Stephen Sherrard, Auto-updates disabled
Ultimate Dashboard: version: 3.8.7, author: David Vongries, Auto-updates disabled
Ultimate Member: version: 2.10.1, author: Ultimate Member, Auto-updates disabled
Ultimate Member - MailChimp: version: 2.4.9, author: Ultimate Member (latest version: 2.5.0), Auto-updates disabled
Ultimate Member - reCAPTCHA: version: 2.3.8, author: Ultimate Member, Auto-updates disabled
UpdraftPlus - Backup/Restore: version: 1.25.2, author: TeamUpdraft, DavidAnderson, Auto-updates disabled
View Admin As: version: 1.8.10, author: Jory Hogeveen, Auto-updates disabled
Volunteer Sign Up Sheet Groups Extension: version: 1.6.1, author: Stephen Sherrard, Auto-updates disabled
Volunteer Sign Up Sheets: version: 5.5.2, author: Stephen Sherrard, Auto-updates disabled
Volunteer Sign Up Sheets - Waitlists: version: 1.2.0, author: Stephen Sherrard, Auto-updates disabled
Volunteer Sign Up Sheets Automated and Conditional Emails: version: 1.3.0, author: Stephen Sherrard, Auto-updates disabled
Volunteer Sign Up Sheets Custom Fields: version: 2.1.2, author: Stephen Sherrard, Auto-updates disabled
Volunteer Sign Up Sheets Customizer Extension: version: 4.0.1, author: Stephen Sherrard, Auto-updates disabled
Volunteer Sign Up Sheets Multi-Signups: version: 1.3.5, author: Stephen Sherrard, Auto-updates disabled
Wordfence Security: version: 8.0.3, author: Wordfence, Auto-updates disabled
WP Activity Log: version: 5.3.3, author: Melapress, Auto-updates disabled
WP All Export: version: 1.4.10, author: Soflyy, Auto-updates disabled
WP All Export - User Export Add-On: version: 1.0.1, author: Soflyy, Auto-updates disabled
WP Mail Logging: version: 1.14.0, author: WP Mail Logging Team, Auto-updates disabled
WP Mail SMTP: version: 4.4.0, author: WP Mail SMTP, Auto-updates disabled
YOP Poll: version: 6.5.36, author: yourownprogrammer, Auto-updates disabled wp-plugins-inactive (3)

Content Control: version: 2.6.0, author: Code Atlantic, Auto-updates disabled
Online Active Users: version: 2.5, author: Webizito, Auto-updates disabled
User Activity Tracking and Log: version: 4.1.9, author: Moove Agency, Auto-updates disabled code-snippets (7)

snippet-5: name: Block Site Front End Access for Sign Up Sheets Managers - LIMITED, scope: global, modified: 2025-01-26 22:17:15
snippet-6: name: Replace Menu for Sign Up Manager Limited Role, scope: global, modified: 2024-09-26 20:48:06
snippet-7: name: Exclude For Review category from blog page, scope: global, modified: 2024-09-27 14:33:10
snippet-8: name: Add number as supported field type- Gravity Wiz perks Inventory, scope: global, modified: 2024-10-08 21:13:43
snippet-9: name: Remove Keep Me Logged In button, scope: global, modified: 2024-10-30 14:51:32
snippet-10: name: Enqueue print style sheet for My SignUps, scope: global, modified: 2024-11-22 17:02:34
snippet-11: name: Print MySignups list, scope: global, modified: 2024-11-22 17:03:15 wp-media

image_editor: FooGallery_Thumb_Image_Editor_GD
imagick_module_version: Not available
imagemagick_version: Not available
imagick_version: Not available
file_uploads: 1
post_max_size: 256M
upload_max_filesize: 256M
max_effective_size: 256 MB
max_file_uploads: 20
gd_version: 2.3.3
gd_formats: GIF, JPEG, PNG, WebP, BMP, AVIF, XPM
ghostscript_version: 10.03.1 wp-server

server_architecture: Linux 6.6.63-MCIclouder663-c9 x86_64
httpd_software: Apache
php_version: 8.2.27 64bit
php_sapi: cgi-fcgi
max_input_variables: 3000
time_limit: 120
memory_limit: 768M
max_input_time: 120
upload_max_filesize: 256M
php_post_max_size: 256M
curl_version: 8.9.1 OpenSSL/3.2.4
suhosin: false
imagick_availability: false
pretty_permalinks: true
htaccess_extra_rules: true
current: 2025-03-12T18:46:10+00:00
utc-time: Wednesday, 12-Mar-25 18:46:10 UTC
server-time: 2025-03-12T14:46:09-04:00 wp-database

extension: mysqli
server_version: 8.0.39-30
client_version: mysqlnd 8.2.27
max_allowed_packet: 33554432
max_connections: 500 wp-constants

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/customer/www/staging4.watersideresidents.com/public_html/wp-content
WP_PLUGIN_DIR: /home/customer/www/staging4.watersideresidents.com/public_html/wp-content/plugins
WP_MEMORY_LIMIT: 256M
WP_MAX_MEMORY_LIMIT: 768M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: staging
WP_DEVELOPMENT_MODE: undefined
DB_CHARSET: utf8
DB_COLLATE: undefined wp-filesystem

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
fonts: not writable
mu-plugins: writable kadence-blocks

version: 3.4.11
last_updated: 1740586394
previous_version: 3.4.9
pro_active: No
deactivated_blocks: None
block_defaults: No
block_visibility: No
custom_colors: No
recaptcha_key: No
maps_key: No
mailerlite_key: No
cloud_connect: No acf

version: 6.3.11
plugin_type: PRO
update_source: ACF Direct
activated: false
activated_url: undefined
license_type: undefined
license_status: undefined
subscription_expires: undefined
ui_field_groups: 0
php_field_groups: 0
json_field_groups: 0
rest_field_groups: 0
post_types_enabled: true
ui_post_types: 22
json_post_types: 0
ui_taxonomies: 10
json_taxonomies: 0
ui_options_pages_enabled: true
ui_options_pages: 0
json_options_pages: 0
php_options_pages: 0
rest_api_format: light
registered_acf_blocks: 6
blocks_per_api_version:
v2: 6
blocks_per_acf_block_version:
v2: 6
blocks_using_post_meta: 0
preload_blocks: true
admin_ui_enabled: true
field_type-modal_enabled: true
field_settings_tabs_enabled: false
shortcode_enabled: true
registered_acf_forms: 0
json_save_paths: 1
json_load_paths: 1 genesis

update: 1
blog_title: text
site_layout: content-sidebar
comments_posts: 1
entry_meta_before_content: [post_date] by [post_author_posts_link] [post_comments] [post_edit]
entry_meta_after_content: [post_categories] [post_tags]
trackbacks_posts: 1
content_archive: full
image_alignment: alignleft
posts_nav: numeric
header_scripts:

footer_text: [footer_copyright before="Copyright "] · [footer_childtheme_link before="" after=" on"] [footer_genesis_link url="https://www.studiopress.com/" before=""] · [footer_wordpress_link] · [footer_loginout]
theme_version: 3.3.5
db_version: 3301
first_version: 3.3.5 wp_mail_smtp

version: 4.4.0
license_key_type: lite
debug: No debug notices found.
lite_install_date: Sep 11, 2024 @ 10:35am ultimate-member

um-pages:
User: User (ID#4706) | https://staging4.watersideresidents.com/user/
Login: Resident Login (ID#475) | https://staging4.watersideresidents.com/login/
Register: User Registration (ID#476) | https://staging4.watersideresidents.com/register/
Members: Members (ID#4709) | https://staging4.watersideresidents.com/members/
Logout: Logout (ID#4710) | https://staging4.watersideresidents.com/logout/
Account: My Account (ID#4711) | https://staging4.watersideresidents.com/account/
Password Reset: Password Reset (ID#4712) | https://staging4.watersideresidents.com/password-reset/
Newsletters unsubscribe: Newsletters unsubscribe (ID#21835) | https://staging4.watersideresidents.com/mc_unsubscribe/
um-permalink_base: Username
um-display_name: First name & last name
um-author_redirect: No
um-members_page: No
um-toggle_password: Yes
um-require_strongpass: No
um-password_min_chars: 8
um-password_max_chars: 30
um-profile_noindex: Yes
um-activation_link_expiry_time: undefined
um-use_gravatars: No
um-delete_comments: No
um-account_tab_password: Yes
um-account_tab_privacy: No
um-account_tab_notifications: Yes
um-account_tab_delete: Yes
um-delete_account_text: Are you sure you want to delete your account? This will erase all of your account data from the site. To delete your account enter your password below.
um-delete_account_no_pass_required_text: Are you sure you want to delete your account? This will erase all of your account data from the site. To delete your account, click on the button below.
um-account_name: Yes
um-account_name_disable: No
um-account_name_require: Yes
um-account_email: Yes
um-account_general_password: No
um-account_hide_in_directory: Yes
um-account_hide_in_directory_default: No
um-profile_photo_max_size: 999999999
um-cover_photo_max_size: 999999999
um-photo_thumb_sizes: 40, 80, 190
um-cover_thumb_sizes: 300, 600
um-image_orientation_by_exif: No
um-image_compression: 60
um-image_max_width: 1000
um-cover_min_width: 1000
um-accessible: Site accessible to Logged In Users
um-access_redirect: undefined
um-access_exclude_uris: undefined
um-home_page_accessible: No
um-category_page_accessible: No
um-restricted_post_title_replace: Yes
um-restricted_access_post_title: Restricted content
um-restricted_access_message: This website is restricted to Regency at Waterside community residents.
um-restricted_blocks: Yes
um-restricted_block_message: The following content is restricted to website adminsitrators.
um-restricted_access_post_metabox: post, page
um-restricted_access_taxonomy_metabox: undefined
um-enable_reset_password_limit: Yes
um-reset_password_limit_number: 10
um-change_password_request_limit: false
um-only_approved_user_reset_password: undefined
um-blocked_emails: undefined
um-blocked_words: admin,
administrator,
webmaster,
support,
staff
um-allowed_choice_callbacks: undefined
um-allow_url_redirect_confirm: Yes
um-admin_email: [email protected]
um-mail_from: Regency at Waterside Residents
um-mail_from_addr: [email protected]
um-email_html: Yes
um-welcome_email: Welcome to {site_name}!
um-theme_welcome_email: No
um-pending_email: Thank you for registering for Regency at Waterside!
um-theme_pending_email: No
um-approved_email: Your Regency at Waterside website account has been approved!
um-theme_approved_email: No
um-inactive_email: Your account has been deactivated
um-theme_inactive_email: No
um-deletion_email: Your account has been deleted
um-theme_deletion_email: No
um-resetpw_email: Reset your password
um-theme_resetpw_email: No
um-changedpw_email: Your {site_name} password has been changed
um-theme_changedpw_email: No
um-changedaccount_email: Your account at {site_name} was updated
um-theme_changedaccount_email: No
um-notification_new_user: [{site_name}] New user account
um-theme_notification_new_user: No
um-notification_review: [{site_name}] New user awaiting review
um-theme_notification_review: No
um-suspicious-activity: [{site_name}] Suspicious Account Activity
um-theme_suspicious-activity: No
um-mc_unsubscribe: {site_name} - Newsletters unsubscribe
um-theme_mc_unsubscribe: No
um-profile_template: Default Template (filename: profile.php)
um-profile_max_width: 1000px
um-profile_area_max_width: 600px
um-profile_icons: Show with label
um-profile_primary_btn_word: Update Profile
um-profile_secondary_btn: Yes
um-profile_secondary_btn_word: Cancel
um-default_avatar: undefined
um-default_cover: undefined
um-disable_profile_photo_upload: No
um-profile_photosize: 190x190px
um-profile_cover_enabled: Yes
um-profile_coversize: originalpx
um-profile_cover_ratio: 2.7:1
um-profile_show_metaicon: No
um-profile_show_name: Yes
um-profile_show_social_links: No
um-profile_show_bio: Yes
um-profile_show_html_bio: No
um-profile_bio_maxchars: 180
um-profile_header_menu: Bottom of Icon
um-profile_empty_text: Yes
um-profile_empty_text_emo: Yes
um-profile_menu: Yes
um-profile_tab_main: Yes
um-profile_tab_main_privacy: Anyone
um-profile_tab_posts: Yes
um-profile_tab_posts_privacy: Anyone
um-profile_tab_comments: Yes
um-profile_tab_comments_privacy: Anyone
um-profile_menu_default_tab:
name: About
icon: um-faicon-user
um-profile_menu_icons: Yes
um-register_template: Default Template (filename: register.php)
um-register_max_width: 450px
um-register_align: Centered
um-register_icons: Show with label
um-register_primary_btn_word: Register
um-register_secondary_btn: Yes
um-register_secondary_btn_word: Login
um-register_secondary_btn_url: undefined
um-register_role: Default
um-login_template: Default Template (filename: login.php)
um-login_max_width: 450px
um-login_align: Centered
um-login_icons: Show with label
um-login_primary_btn_word: Login
um-login_secondary_btn: Yes
um-login_secondary_btn_word: Register
um-login_secondary_btn_url: undefined
um-login_forgot_pass_link: Yes
um-login_show_rememberme: Yes
um-form_asterisk: No
um-profile_title: {display_name} | {site_name}
um-profile_desc: {display_name} is on {site_name}. Join {site_name} to view {display_name}'s profile
um-um_profile_object_cache_stop: No
um-enable_blocks: Yes
um-rest_api_version: 1.0
um-disable_restriction_pre_queries: No
um-member_directory_own_table: No
um-uninstall_on_delete: No
um-banned_capabilities: manage_options, promote_users, level_10, manage_options, promote_users, level_10
um-lock_register_forms: No
um-display_login_form_notice: No
um-secure_ban_admins_accounts: No
um-secure_allowed_redirect_hosts:
0:
um-licenses: ultimate-member-user-roles

um-roles: Administrator(90), Editor(0), Author(0), Contributor(0), Subscriber(0), Community Resident(0), Sign-up Sheet Manager(0), Sign up Manager Limited(0)
um-register_role: um_community-resident ultimate-member-administrator

um-can_access_wpadmin: Yes
um-can_not_see_adminbar: No
um-can_edit_everyone: Yes
um-can_edit_roles: All
um-can_delete_everyone: Yes
um-can_delete_roles: All
um-can_edit_profile: Yes
um-can_delete_profile: Yes
um-can_view_all: Yes
um-can_view_roles: All
um-can_make_private_profile: Yes
um-can_access_private_profile: Yes
um-profile_noindex: Default
um-default_homepage: No such option
um-status: Auto Approve
um-auto_approve_act: Redirect to profile
um-after_login: Redirect to WordPress Admin
um-after_logout: Go to Homepage
um-after_delete: Go to Homepage ultimate-member-editor

um-can_access_wpadmin: No
um-can_not_see_adminbar: Yes
um-can_edit_everyone: No
um-can_delete_everyone: No
um-can_edit_profile: Yes
um-can_delete_profile: Yes
um-can_view_all: Yes
um-can_view_roles: All
um-can_make_private_profile: No
um-can_access_private_profile: No
um-profile_noindex: Default
um-default_homepage: Yes
um-status: Auto Approve
um-auto_approve_act: Redirect to profile
um-after_login: Redirect to profile
um-after_logout: Go to Homepage
um-after_delete: Go to Homepage ultimate-member-author

um-can_access_wpadmin: No
um-can_not_see_adminbar: Yes
um-can_edit_everyone: No
um-can_delete_everyone: No
um-can_edit_profile: Yes
um-can_delete_profile: Yes
um-can_view_all: Yes
um-can_view_roles: All
um-can_make_private_profile: No
um-can_access_private_profile: No
um-profile_noindex: Default
um-default_homepage: Yes
um-status: Auto Approve
um-auto_approve_act: Redirect to profile
um-after_login: Redirect to profile
um-after_logout: Go to Homepage
um-after_delete: Go to Homepage ultimate-member-contributor

um-can_access_wpadmin: No
um-can_not_see_adminbar: Yes
um-can_edit_everyone: No
um-can_delete_everyone: No
um-can_edit_profile: Yes
um-can_delete_profile: Yes
um-can_view_all: Yes
um-can_view_roles: All
um-can_make_private_profile: No
um-can_access_private_profile: No
um-profile_noindex: Default
um-default_homepage: Yes
um-status: Auto Approve
um-auto_approve_act: Redirect to profile
um-after_login: Redirect to profile
um-after_logout: Go to Homepage
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Thank you for the suggestion! But yes – we do have that column turned on and that works well for events with a very unique name, but it doesn’t help when there are numerous classes and activities with the same or similar name. We then have to look at the Start date, then look up whether the start date was a Monday, Tuesday, Wednesday, etc – to know which one was the one we want to click on. Not to mention some classes are held several times a day, at different times. So we’d have to find the Cardio class that is on a Monday and then check the start time – it just gets to be so tedious.

If there was a quick way from that back end admin Calendar view to get to the parent – that would make updating all of these a breeze instead of a frustration every single time.

Thank you – on our site everything seems to be working properly now!

Why is this thread marked RESOLVED? It is NOT resolved and I’m taking a lot of pounding from my client about this.

Here is the information you requested:

Please note – the following are just using ONE example of the issue, there are multiple events having the same issue.

• A screenshot of the event’s Repeat section in the event settings metabox.

https://prnt.sc/Y2DSRpxO_J2q

• A screenshot of the Event Type settings (both in the Event->Types and on the edit page).

https://prnt.sc/Z001uEGZiEl_

https://prnt.sc/k3gZFDfx5Jhf

• A screenshot of the frontend calendar where the event should appear but is missing.

This calendar view shows ONLY fitness classes.

FEBRUARY:

https://prnt.sc/r1KQ3-sUIPoG

MARCH & ONWARD – SHOWS NOWHERE:

https://prnt.sc/KIg5SAwVGYXz

This calendar view should show ALL event types:

FEBRUARY: Shows ONE date, the 16th (note the All Types calendar view does not show this date)

https://prnt.sc/wGJL7xa72deN

MARCH: SHOWS NO EVENTS OF ANY TYPE!

https://prnt.sc/SkkGJ8R-SqBZ

• The shortcode used for the affected calendar views. We have improved shortcode filtering

Shortcode for Fitness type only:

[em_events view=”month” types=”13″ disable_filter=”0″]

Shortcode for All Types:

[em_events view=”rows” upcoming=”1″ disable_filter=”0″ show=”32″ order=”asc” ]

• Confirm whether the new setting “Show Event Types on Calendar View” is enabled under EventPrime → Settings → Frontend View → Event Listing subtab.

Yes, it’s on:

https://prnt.sc/Cj3Pjm9A6OsQ

OK – not sure how I didn’t realize this before but ALL of our events are GONE from the all types calendar from March onward!!!

Additional information. I just created a brand new event, Test Fitness, and put it in the Fitness type. I set it to start Sunday Feb 16th and repeat through the end of April.

It is not showing up at all on the calendar displaying just Fitness types.

On the calendar view of ALL types, it shows up on Feb 16th, but no dates after Feb 16th.

Is it possible for us to revert back to a previous version or will that break even more? Where can we get the previous version if that’s what we need to do?

This also isn’t helping me. It does show the correct Type in the admin list, but on the actual calendar views really bizarre things are happening. For instance – we have a calendar page for JUST fitness classes. After the update, our Aqua class still is not showing anywhere on the Fitness calendar (it’s set to repeat every Sunday through July). However on our ALL events calendar, that shows all Types, it’s showing up ONCE, on February 16th, but on no dates after that despite being scheduled through July. And it’s showing in the correct COLOR for the Type for Fitness, yet it just doesn’t show up at all on the calendar view for Fitness Types.

Please help – this is an extremely active website and we are getting hammered with people complaining!

More information – any NEW event we create gets set as FOR REVIEW ONLY, not the event type that we select under Types. So we aren’t even able to recreate these events to get them to show up on our calendar – because the new events we’re creating won’t display, either!

Additional info – so, when I disable that CSS in the console it doesn’t completely fix the issue. So I’m hoping you can find the root problem.

The thing that’s not fixed with that CSS disabled is the 2nd dropdown under Products. That one, and only that one, shoots out to the left and is jumbled, whereas all of the others are fine.

So I’m hoping you have a better handle on what’s causing this issue. Thanks in advance!

Thanks so much – I didn’t realize about the event_filters, that’s great, thank you!

As for the pretty URL issue, that is excellent, never even looked at the SEO tab as this is a completely closed (residents only) website, so we do not need any SEO. One note I will make – you still may want to make note that in the default search of WordPress, the pretty URLs for events are returned even though I did not have them turned on. My guess is that is not how you want it to work, considering all of those links were broken. I presume this isn’t an issue for anyone who turns on pretty URLs, though, but still wanted to mention it.

We have over 1,500 events on our calendar now – I’m going to turn on Pretty URLs, but I am a little concerned it’s going to max the site and kick a server error. We have repeatedly ended up accidentally adding an event that gets published to the calendar 2,000 or 3,000 times, and when we try to edit that event to fix it, it maxes the server and we have to start again.

I should open another ticket for that — it happens if there’s any error in setting up Repeat — yesterday, we set up an event that was to occur every First Wednesday through January. The person creating the event chose First Wednesday in the Repeat but did NOT click a radio button – so neither radio button was selected – and it generated thousands of copies of the event on one single date. This has happened to us numerous times if there is the slightest thing set up wrong.

Just checking in on this one too – was also hoping that today’s release would include this. Is this still in the works?

Any update on this? I saw the new update today with “bug fixes” in the changelog, was hoping this was one of them. My client is on me daily about this, just want to provide them an update.

Thank you – that’s very helpful.

When I went into the Siteground cache to exclude the URLs, I first tested caching for a bunch of pages – including some of the ones to set as not cached (before I changed anything). Even though caching is set to on, they are all coming back as not cached. Even so, I added the UM pages to the exclude list, but not sure if this will help since it seems that they weren’t anyway. I will dig more into that, and see if the issue resolves – if you have any other thoughts, let me know.

As noted above, I DO have past events set to hidden.

All of the other calendar views are correct and do not show past events. It’s only the “type key” links at the bottom of the monthly calendar that are doing this. See this Loom showing the issue, please:

I do have caching turned on – hosting with SiteGround, using their caching.

I wondered if I should turn off caching for the login page – is this the issue?