thebigmike

Well, your plugin messed up our website. We had to spend an entire day to fix it. You can keep saying your translations are good, they just aren’t.

Regarding refund here’s how your “administrative team” handles it:

Day1 (less than 24 hours after purchasing your bad plugin): Ok we will issue a refund, please just let us know what went wrong.

Day2: Oh ok, we need to see it for ourselves and then we issue the refund. Please show us how it broke your website -> Seriously? You wan’t me to break my website again and spend an entire day to fix it again? That’s BS guys.

Day3-7: We can’t issue a refund if you don’t attach the invoice… You guys deleted my account on your website so I can’t get the invoice. Luckily I took a screenshot of the payment confirmation but of course that’s not enough.

Day8: Oh this is not our plugin -> WTF? WPML is your fan plugin. You’re just sitting and laughing in your corner of the world while ripping people off.

Day9: You scammed the wrong people, guys. It’s not about the money anymore. I’ll share my experience with you everywhere I can. I’ll cost you 100 times more in lost business as the $99 you stole from us. This comment alone will cost you tons of sales. Because TranslatePress is the exact same price but it works beautifully.

We got in touch with your horrible customer service for a refund. We now have ask the bank for a chargeback because you guys won’t issue it.

In elementor, it breaks the design and adds [:en] [:fr] etc everywhere.

We have not used your testing for developers because a plugin is supposed to work right away. TranslatePress does work right away though.

Anyone who speaks more than one languages knows how bad Google, Deepl and Microsoft are at translation. Only LLMs provide a correct enough translation. That’s what TranslatePress seems to be using. (chatGPT API)

Based on the quality of your customer service and how they interact with customers, the guys I was in touch with were likely in Gujarat India.