thedeancorp

I’m embarrassed to say, that is what the problem was. Thankyou for helping me find that ??

Thankyou for the reply Zubair. I checked for failed or pending actions and there weren’t any errors. I completely disconnected the feed and reconnected it. Now it works fine. So no idea why it was having any troubles. I know that’s not ideal for someone else who may see this forum but for my store, it was ok because I am just getting started. I wish I could offer more insight as to what fixed it for someone down the road but the good news for me is it works again!

Sure. When the Woocommerce plugin syncs, the products availability does show, but the quantity will come in as not set. Meta won’t approve them until the quantity is set. Here is a screenshot of the feed from Woo (from inside Meta Commerce Manager):

https://ibb.co/3k5kLC0

You’ll notice it just says in stock. I tried the CTX feed plugin since they claimed to sync but ran into the same issue originally. I was reading through some troubleshooting forums and someone pointed out facebook needs the following attribute passed through to have a quantity. Here is facebook documentation on it:

https://developers.facebook.com/docs/commerce-platform/catalog/quantity-to-sell/

In the CTX feed plugin, I can modify the attributes/data sent. In their template, they also had the default attribute set as “inventory” but once switched to “Quantity_to_sell_on_facebook” the quantity started appearing, allowing me to be approved.

Here is a screenshot of their settings that I tweaked and then what I started seeing in Meta.

https://ibb.co/4dS2kMP (Settings from within WordPress)

https://ibb.co/Y3mHCpq (View inside Meta Commerce Manager)

Hopefully that helps!

Thankyou Pepe and Ckadenge. I was not able to get the plugin to work. The problem is FB has changed the tag they read quantity from. I am using the plugin CTX feed (which allows me to change the tag so instagram will read it) to pass woo info into a stand alone meta store until Woo & Meta figure out how they will work together in the coming months ??

Hey ckadenge. Can you double check the link for troubleshooting? I think it might be the wrong one ??

Thankyou. I can post on the feature request as well. I would argue it also fits here. Currently the plugin does sync with the new shop, but shows everything out of stock. So there is an issue with the current form of the plugin passing stock levels to the meta storefronts.

• This reply was modified 1 year, 1 month ago by thedeancorp.

Thanks for the help. We figured it out. Another plugin (which we’ve since deleted because it is no longer needed) was causing the problem. Yep, I know, basic wordpress troubleshooting….

FYI, here is the plugin that caused the issue:
https://www.ads-software.com/plugins-wp/root-relative-urls/

Thanks for the tip IndikatorDesign.

I verified those steps had been done and I am still getting the same result. I can selectively/globally disable a plugin fine. Where I run into a problem is selectively re-enabling the plugins on the pages they need to be used.

On the edit page screen and in the plugin organizer section, I enable the proper plugins (and have tried both selecting and unselecting the ‘override post settings’ toggle with no success. Once the page is viewed, the plugin is always still disabled.

Any ideas?

I can confirm darmar’s post. Won’t work when logged in as an admin in chrome.

Thanks @Willem-Siebe, I was having issues too and the one you recommended worked great.

Were you able to figure this out? I am running into this exact same issue.

Go to the Developers tab, and you can see all the previous versions.
https://www.ads-software.com/plugins/new-user-approve/developers/

I read through the support here and I think the only thing changed from 1.7 to 1.7.1 that may be concerning is the password potentially not sending on approval if you have customized your email. Currently, I am just using the default settings and all my test emails have included that password just fine. Just a heads up.

Wow. Can’t believe I missed that. Thankyou for taking the time to help me out!

Also found this. Change the login link from the homepage to your custom page. Add to your theme functions:

https://www.ads-software.com/support/topic/new-update-messed-up-email-modifications?replies=3

Not sure about changing the link in the email, but I use the following plugins which can help:

– Theme My Login (free plugin) – (creates login, password reset, etc pages branded with your theme). Then in the TML settings, enable redirection (so once logged in, the users aren’t sent to the backend.

You can also use:
– Remove Dashboard Access (free plugin) – to block the backend (say a user stumbles across a link to the backend, or they know what the wordpress backend link is.