Forum Replies Created

Viewing 15 replies - 16 through 30 (of 65 total)
  • Thread Starter thedrap

    (@thedrap)

    Thanks. The filter seems to work quite well.

    Great stuff. Cheers,

    Thread Starter thedrap

    (@thedrap)

    Hi there. I got that. My question is if the plugin displays the ‘anonymous’ literal, why can’t that be filled up in the schema so that Google does not complain about it.

    Can you please confirm that if the value is empty the plugin will not add the field altogether? Because the error is about a missing field and not a missing value.

    Thanks for clarifying and have a great day

    Thread Starter thedrap

    (@thedrap)

    Hi there,

    3) Great catch. It seems that the developers of the web were not aware of the integration with woocommerce and the no need of adding a shortcode in each page. Great catch. Now I need to find a quick way of removing it from each page. I guess I will have to do an import.

    1) I checked all the reviews from the reviews page in the backend and there’s no single one without a name. Also, if there was a review without name, can’t the plugin insert a literal like ‘antonymous’ or the like? Google console is complaining about missing field not missing value so I assume that if you bring this up is because when no value the plugin won’t add the field?

    2) The star is not important, it’s just to avoid frustration for users not completing it and getting error messages for missing values. Thanks so much for the CSS

    Thanks and have a super day.

    Thread Starter thedrap

    (@thedrap)

    Thank you. Interestingly enough all the fields are mandatory

    https://snipboard.io/iQyDKG.jpg

    It’s just that the form itself doesn’t show which field is mandatory e.g. “with a *”

    And if you look at the reviews they all have names so I don’t know then.

    Regarding 2) I really need to find out why 2 shortcodes are inserted in the page. That said I have a question.. when I have shortcodes configured under the Addons tab (https://snipboard.io/vcUGfC.jpg) will those shortcodes override the ones I have in my product pages? https://snipboard.io/5xApgF.jpg

    Thanks!

    Thread Starter thedrap

    (@thedrap)

    Hey,
    I checked all the comments for the flagged product and they all have names.

    I checked the form and email and name are optional so it’s possible still that some customers don’t fill those out.

    Regarding your suggestion I am not sure I understand what to do exactly.

    Do you mean that I should add the schema = “true” parameter to the Summary shortcode setting or that I should use the summary shortcode instead for my product page?

    See config: https://snipboard.io/1L2b0R.jpg

    Will it be easier to make the name/email fields mandatory? If yes, how can I set that up?

    Thanks.

    PS. I have pagination = “false” but still I see the “Load More” button and the same reviews twice but the second time without title. I couldn’t find any way to disable that bad behavior. (see: https://us.mydrap.com/fr/product/grey-cotton-cocktail-napkins-50-units/)

    Thread Starter thedrap

    (@thedrap)

    Hello team, it’s been more than a week and I haven’t heard from you about ideas to fix this problem since the reviews were imported with your tool and still the translations were not associated properly.

    Also.. today I got another warning from Search Console claiming we are missing a field called ‘name’

    Please see screenshot for the following URL: [ redundant link removed ]

    https://snipboard.io/kUZ7TP.jpg

    Thread Starter thedrap

    (@thedrap)

    Hi there. Sorry for the delay in the follow up.

    I am aware now of the fact that the french posts are not assigned to the review. But why when I imported the reviews using he importing tool you provide, the french posts were not linked?

    I really can’t go product by product and assign the post id of the french version of the page so how can you help me with that?

    Thread Starter thedrap

    (@thedrap)

    Ok. O just enabled the filter but still see the error with french pages ??

    Thread Starter thedrap

    (@thedrap)

    Awesome analysis. Thanks so much.

    Where’s that setting you point out? I couldn’t find it. Would you mind a quick screenshot or click sequence?

    So I guess that configuration will make Site Reviews filter out RankMath’s query and therefore they won’t be able to show their own schema letting SR do its job?

    Thanks again. I wish all plugins had the level of commitment you guys have.

    Best

    Thread Starter thedrap

    (@thedrap)

    Interesting. Will you report the issue internally?

    Anyways, how is it that the English page works fine?

    Thread Starter thedrap

    (@thedrap)

    Yes. Schema settings look like that. But only Product is checked.

    Regarding the reviews added manually I did it through the Site Reviews importer tool so I don’t know if or why the importer is not assigning also the French pages id to the review right?

    WPML integration is enabled too by the way.I will check what you mentioned about the shortcode

    Thread Starter thedrap

    (@thedrap)

    Great! Just modified it but still the validation fails for french ??

    <?php echo do_shortcode("[site_reviews assigned_posts=\"post_id\" display=\"5\" pagination=\"loadmore\" schema=\"true\"]"); ?>

    https://us.mydrap.com/fr/product/royal-blue-cotton-dinner-napkins-12-units/

    Also I did a reset of assignment but seems that didn’t fix anything either but not sure if it takes time.

    I checked the source page and I see the parameter though

    <div class=”glsr glsr-minimal” id=”glsr_b4dbc04b” data-shortcode=’site_reviews’ data-assigned_posts=’33081,34438′ data-id=’glsr_b4dbc04b’ data-pagination=’loadmore’ data-schema=’1′><div class=”glsr-reviews-wrap”>

    • This reply was modified 2 years, 4 months ago by thedrap.
    Thread Starter thedrap

    (@thedrap)

    Also.. the ONLY place I found the insertion of site_reviews shortcode is here:

    <div class="contenuAccordeon">
    
    				 			<?php echo do_shortcode("[site_reviews assigned_posts=\"post_id\" display=\"5\" pagination=\"loadmore\"]"); ?>
    				 			<!-- ?php if( get_field('review_all') ): ?> -->
    					    	<!-- <div class="review_all"> -->
    								<!--?php the_field('review_all'); ?> -->
    							<!-- </div> -->
    							<!--?php endif; ?> -->
    							<!-- ?php echo do_shortcode("[site_reviews_form assigned_posts=\"post_id\" hide=\"title\"]"); ?-->
    							<?php if( get_field('review_all') ): ?>
    					    	<div class="review_all">
    								<?php the_field('review_all'); ?>
    							</div>
    							<?php else:
    								echo do_shortcode("[site_reviews_form assigned_posts=\"post_id\" hide=\"title\"]");
    							endif; ?>
    
    				 		</div>

    But I believe that it’s the bottom part of the page where you see the actual comments. Should I add the schema option in those lines above?

    Thread Starter thedrap

    (@thedrap)

    By the way.. I did run the reset meta values and still see french pages with schema error. e.g.

    [ redundant link removed ]

    Does it take some time the system to actually recount? Should I try later?

    Also, if the tool does not fix the french versions of the products, does it mean that I need to manually create a review in each ?? Hope not.

    Thread Starter thedrap

    (@thedrap)

    Thanks for all the digging. Really insightful and enlightening.

    I honestly don’t know either how the schema appears in the source page. I didn’t develop the web. However it’s possible that the shortcode is inserted from within the theme logic.

    The strange thing was that english worked and french didn’t and that’s why I was concerned about the WPML influence there.

    That said.. after you mentioned that the creation of a new review reset the counting for both languages then I remembered that I imported all my first reviews from amazon when I launched the web and therefore could it be that the translated pages were not stored by Site Reviews? In that case should I run the tool you suggested? Because the product I shared with you is only one case.. I validated other french pages and they were showing the same issue.

    Looking forward to hearing from you and be able to close the ticket.

    Thanks a lot!

Viewing 15 replies - 16 through 30 (of 65 total)