thedrap

Hi Simon and team.

I opened the case. However it would be good for you to know that I found the CSV in uploads and there they were all the staging records.

I’m adding this here in case it can help someone else..

Most of the Staging records are translations of my original English products. My site runs WPML multilingual for WooCommerce and therefore there are some sort of ‘duplicated’ SKUs but with different item ids.

Also among the offender records I see some sort of ghosts product that I guess I should clean up. So I would love any suggestion on how to do that.. for example products that are not associated to any language.

I will need an address to send the CSV for you guys to look.

thanks!

Hello Simon,
no problem, I will open a ticket right away. In the meantime here the answers to your questions:

Are all/any of these missing products Virtual products?
No, they are not at all.
Were they previously set to draft mode or hidden from the WooCommerce store?
No, they were not at all.
Did they previously have their visibility set to hidden in the plugin version prior to v1.11.0?
No, they were not.

As you can see all this was working before. We had around 300 Instagram postings with tags/sticker of our products and all those suddenly became disapproved and hence not shows. We started to receive notifications about that we had never seen before. No new products no nothing..

About the CSV where can I fetch that file? As the plugin handles the sync there are not many visible settings to play with. Is it in the plugin folder maybe?

Anyway.. as we are moving to a formal ticket, let’s continue the thread there.

Looking forward to it.

thanks!

Hi Simon! So glad I got someone to work with..

About the missing fields I can’t tell if that would make a product ineligible to display, I guess that as we are also dealing with the visibility issue one can be covering the other.

re: “Having the description field be too short” where did you see that? I couldn’t find any error description of the sorts, it would be great to know to better troublehsoot.
It would be great to fix it because it’s not 37 products it’s more than 400!
(454 products rejected)

Regarding the test you suggest I can do it, but I literally nuked the whole catalog on Monday (losing all my Instagram tags of course, which is bad already) and recreated the whole thing, re-uploaded all the items and yet, the 454 products mentioned above were rejected and marked as no visible.

To give you some context, all this was working flawlessly, until a week or two ago, not sure if coincides with the update of the plugin and all the security story but unless Facebook changed something in their requirements, i.e. more required fields we’ve not change anything and as you know I neither have control on what gets sent to FB from my backend.

Simon, I need you please to help me with this, these are hard times and we really can’t afford to have this handicap.

Looking forward to hearing from you soon, let me know if you need any log, or debug or screenshot, whatever you need I’ll provide shortly.

thanks !

Hey! Well.. one more funny fact. If I delete the text box message, I do get the default ‘demo’ message as the code indicates.. it shows it perfectly. But as soon as I add something else and publish, when I refresh the screen it gets replaced by the infamous old text.

Here the status. Thanks!

### WordPress Environment ###

WordPress address (URL):
Site address (URL):
WC Version: 4.0.1
REST API Version: ? 1.0.7
WC Blocks Version: ? 2.5.14
Action Scheduler Version: ? 3.1.4
WC Admin Version: ? 1.0.3
Log Directory Writable: ?
WP Version: ? 5.3.2 – There is a newer version of WordPress available (5.4)
WP Multisite: –
WP Memory Limit: 2 GB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: ?

### Server Environment ###

Server Info: Apache
PHP Version: 7.3.15-3+ubuntu18.04.1+deb.sury.org+1
PHP Post Max Size: 200 MB
PHP Time Limit: 3600
PHP Max Input Vars: 10000
cURL Version: 7.58.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.7.28-31-log
Max Upload Size: 200 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 4.0.1
WC Database Prefix: wp_
Total Database Size: 184.95MB
Database Data Size: 114.28MB
Database Index Size: 70.67MB
wp_woocommerce_sessions: Data: 2.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.14MB + Index: 0.08MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 1.52MB + Index: 1.94MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
smackuci_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
smackuci_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
smack_field_types: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.08MB + Index: 0.11MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_akeeba_common: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ak_params: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ak_profiles: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ak_stats: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_ak_storage: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ak_users: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_commentmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.50MB + Index: 0.45MB + Engine InnoDB
wp_facetwp_index: Data: 1.17MB + Index: 0.56MB + Engine InnoDB
wp_icl_cms_nav_cache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_content_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_icl_core_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_icl_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_icl_languages: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_icl_languages_translations: Data: 0.19MB + Index: 0.11MB + Engine InnoDB
wp_icl_locale_map: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_message_status: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_icl_mo_files_domains: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_icl_node: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_reminders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_strings: Data: 9.52MB + Index: 17.09MB + Engine InnoDB
wp_icl_string_packages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_string_pages: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_icl_string_positions: Data: 1.52MB + Index: 0.50MB + Engine InnoDB
wp_icl_string_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_icl_string_translations: Data: 6.52MB + Index: 5.03MB + Engine InnoDB
wp_icl_string_urls: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_icl_translate: Data: 7.52MB + Index: 0.34MB + Engine InnoDB
wp_icl_translate_job: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
wp_icl_translations: Data: 1.52MB + Index: 5.00MB + Engine InnoDB
wp_icl_translation_batches: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_translation_downloads: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_translation_status: Data: 9.52MB + Index: 0.22MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mrw_cities: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mrw_orders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mrw_ranges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mrw_taxes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_newsletter: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_newsletter_emails: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_newsletter_sent: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_newsletter_stats: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_options: Data: 5.19MB + Index: 0.27MB + Engine InnoDB
wp_popup_analytics: Data: 3.52MB + Index: 0.00MB + Engine InnoDB
wp_postmeta: Data: 36.58MB + Index: 18.06MB + Engine InnoDB
wp_posts: Data: 9.52MB + Index: 3.73MB + Engine InnoDB
wp_redirection_404: Data: 0.05MB + Index: 0.06MB + Engine InnoDB
wp_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_redirection_logs: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_revslider_css: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
wp_revslider_css_bkp: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
wp_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_sliders: Data: 0.20MB + Index: 0.00MB + Engine InnoDB
wp_revslider_sliders_bkp: Data: 0.20MB + Index: 0.00MB + Engine InnoDB
wp_revslider_slides: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wp_revslider_slides_bkp: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_termmeta: Data: 0.34MB + Index: 0.28MB + Engine InnoDB
wp_terms: Data: 0.11MB + Index: 0.09MB + Engine InnoDB
wp_term_relationships: Data: 1.38MB + Index: 0.36MB + Engine InnoDB
wp_term_taxonomy: Data: 0.20MB + Index: 0.13MB + Engine InnoDB
wp_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ultimate_csv_importer_acf_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ultimate_csv_importer_external_file_schedules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ultimate_csv_importer_ftp_schedules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ultimate_csv_importer_log_values: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_ultimate_csv_importer_manageshortcodes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ultimate_csv_importer_mappingtemplate: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
wp_ultimate_csv_importer_scheduled_export: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ultimate_csv_importer_scheduled_import: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ultimate_csv_importer_shortcodes_statusrel: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ultimate_csv_importer_uploaded_file_schedules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_usermeta: Data: 2.52MB + Index: 2.70MB + Engine InnoDB
wp_users: Data: 0.19MB + Index: 0.17MB + Engine InnoDB
wp_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.14MB + Index: 0.13MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.16MB + Index: 0.19MB + Engine InnoDB
wp_wc_order_stats: Data: 0.09MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.11MB + Index: 0.16MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpmlautoresponderemails: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wpmlautoresponders: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wpmlautoresponderslists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wpmlbounces: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wpmlclicks: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wpmlcontents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpmlcountries: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpmlemails: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_wpmlfields: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wpmlfieldsforms: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wpmlfieldslists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wpmlforms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpmlgroups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmlhistoriesattachments: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpmlhistorieslists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wpmlhistory: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wpmllatestposts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wpmllatestpostssubscriptions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wpmllinks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmlmailinglists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wpmloptions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpmlorders: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wpmlposts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wpmlqueue: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wpmlsubscribermetas: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wpmlsubscribers: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_wpmlsubscriberslists: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wpmlsubscribersoptions: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wpmltemplates: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpmlthemes: Data: 0.16MB + Index: 0.03MB + Engine InnoDB
wp_wpmlunsubscribes: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wps_hit: Data: 0.13MB + Index: 0.45MB + Engine InnoDB
wp_wps_index: Data: 4.52MB + Index: 9.55MB + Engine InnoDB
wp_wps_key: Data: 0.11MB + Index: 0.09MB + Engine InnoDB
wp_wps_object_type: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_wps_query: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_wps_uri: Data: 0.09MB + Index: 0.05MB + Engine InnoDB
wp_wps_user_agent: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_seo_meta: Data: 0.06MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

accordion_menu: 1
acf: 2
acf-field: 19
acf-field-group: 5
amn_mi-lite: 3
attachment: 9377
content_block: 35
custom_css: 1
customize_changeset: 8
flamingo_contact: 2476
flamingo_inbound: 417
jetpack_migration: 2
jp_img_sitemap: 5
jp_img_sitemap_index: 1
jp_sitemap: 1
jp_sitemap_master: 1
jp_vid_sitemap: 1
nav_menu_item: 139
newsletter: 1
o-discount: 1
o-list: 1
page: 63
popup: 16
popup_theme: 8
post: 33
product: 736
product_variation: 2
revision: 20
shop_coupon: 25
shop_order: 410
shop_order_refund: 18
vc4_templates: 2
wafs: 1
woo_discount: 3
woo_discount_cart: 1
wpcf7_contact_form: 5

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (60) ###

WPML Multilingual CMS: by OnTheGoSystems – 4.3.11
Advanced Custom Fields PRO: by Elliot Condon – 5.8.9
Advanced Custom Fields: by Elliot Condon – 5.8.9
Agreeable: by kraftpress – 1.5
AMP: by AMP Project Contributors – 1.5.0
Breadcrumb NavXT: by John Havlik – 6.4.0
Carousel Anything for VC: by Gambit Technologies Inc. – 1.10
Classic Editor: by WordPress Contributors – 1.5
Contact Form 7: by Takayuki Miyoshi – 5.1.7
Custom Hooks: by FacetWP
LLC – 1.0

Custom Post Type UI: by WebDevStudios – 1.7.4
Content Blocks (Custom Post Widget): by Johan van der Wijk – 3.1
Google Tag Manager for WordPress: by Thomas Geiger – 1.11.4
Facebook for WooCommerce: by Facebook – 1.10.2
FacetWP – WPML: by FacetWP
LLC – 1.3.0

FacetWP: by FacetWP
LLC – 3.5.1

Fast Velocity Minify: by Raul Peixoto – 2.8.1
Flexible Shipping PRO: by WP Desk – 1.5
Flexible Shipping: by WP Desk – 3.9.13
Health Check & Troubleshooting: by The www.ads-software.com community – 1.4.3
Jetpack by WordPress.com: by Automattic – 8.3
jQuery Manager for WordPress: by Remzi Cavdar – 1.10.4
jQuery Updater: by Ramoonus – 3.4.1.3
WPBakery Page Builder: by Michael M – WPBakery.com – 5.4.5
Klaviyo: by Klaviyo
Inc. – 2.1.7 – Not tested with the active version of WooCommerce

HubSpot All-In-One Marketing – Forms, Popups, Live Chat: by HubSpot – 7.27.47
Members: by MemberPress – 2.2.0
WooCommerce Extension for Newsletter: by Roberto Fietta – 1.0.1 – Not tested with the active version of WooCommerce
Redirection: by John Godley – 4.7.1
Slider Revolution: by ThemePunch – 5.2.6
Simple Follow Me Social Buttons Widget: by Lucy Tomás – 3.3.3
Sitewide Notice WP: by Yoohoo Plugins – 2.2.1
Stock Exporter for WooCommerce: by Webdados – 0.7.2
Category Order and Taxonomy Terms Order: by Nsp-Code – 1.5.7.1
TinyMCE Advanced: by Andrew Ozz – 5.3.0
WordPress Users & WooCommerce Customers Import Export(BASIC): by WebToffee – 1.4.0
Ajax add to cart for WooCommerce: by QuadLayers – 1.1.4 – Not tested with the active version of WooCommerce
Compatibility Plugin for Woo Discount Rules: by Flycart Technologies LLP – 1.0.2 – Not tested with the active version of WooCommerce
Woo Discount Rules: by Flycart Technologies LLP – 1.9.6
WooCommerce Advanced Free Shipping: by Jeroen Sormani – 1.1.4 – Not tested with the active version of WooCommerce
WooCommerce Checkout Manager PRO: by QuadLayers – 1.1.6 – Not tested with the active version of WooCommerce
WooCommerce Checkout Manager: by QuadLayers – 4.9.5 – Not tested with the active version of WooCommerce
WOOCS – WooCommerce Currency Switcher: by realmag777 – 1.3.1
WooCommerce Stripe Gateway: by WooCommerce – 4.3.2 – Not tested with the active version of WooCommerce
WooCommerce Multilingual: by OnTheGoSystems – 4.8.0
WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.4.7
WooCommerce Services: by Automattic – 1.22.5
WooCommerce – ShipStation Integration: by WooCommerce – 4.1.34
Woocommerce Test Payment Module: by Sean Barton (Tortoise IT) – 1.4 – Not tested with the active version of WooCommerce
WooCommerce: by Automattic – 4.0.1
WordPress Importer: by wordpressdotorg – 0.7
Yoast SEO: by Team Yoast – 13.4
WP-Optimize – Clean, Compress, Cache: by David Anderson
Ruhani Rabin
Team Updraft – 3.0.19

WP Desk Helper: by WP Desk – 1.7.0 – Not tested with the active version of WooCommerce
WP Engine Advanced Cache Options: by Ethan Kennedy
Steven Word – 1.3.3

WPML CMS Nav: by OnTheGoSystems – 1.5.2
WPML Media: by OnTheGoSystems – 2.5.5
WPML Sticky Links: by OnTheGoSystems – 1.5.1
WPML String Translation: by OnTheGoSystems – 3.0.8
WPML Translation Management: by OnTheGoSystems – 2.9.5

### Inactive Plugins (6) ###

Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.3
Speed Up – Lazy Load: by Simone Nigro – 1.0.21
WooCommerce Google Analytics Pro: by SkyVerge – 1.2.0 – Not tested with the active version of WooCommerce
WooCommerce Product Feed: by WebAppick – 3.4.0
WooCommerce Product Search: by itthinx – 2.20.0
WP Ultimate CSV Importer Pro: by Smackcoders – 5.4

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
object-cache.php: Memcached Redux

### Must Use Plugins (5) ###

Force Strong Passwords – WPE Edition: by Jason Cosper – 1.6.4
Health Check Troubleshooting Mode: by – 1.7.0
WP Engine Seamless Login Plugin: by WP Engine – 1.5.3
WP Engine Security Auditor: by wpengine – 1.0.8
WP Engine System: by WP Engine – 4.0.0

### Settings ###

API Enabled: ?
Force SSL: ?
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: simple (simple)
grouped (grouped)
variable (variable)
external (external)

Taxonomies: Product Visibility: rated-5 (rated-5)
exclude-from-search (exclude-from-search)
exclude-from-catalog (exclude-from-catalog)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
visible (visible)
hidden (hidden)

Connected to WooCommerce.com: ?

### WC Pages ###

Shop base: #26353 – /products/
Cart: #17 – /cart/
Checkout: #18 – /checkout/
My account: #19 – /my-account/
Terms and conditions: #7237 – /conditions-of-use/

### Theme ###

Name: wp4
Version: 1.0.0
Author URL: https://www.emfasi.com
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: wp4/archive-product.php version 2.0.0 is out of date. The core version is 3.4.0
wp4/woocommerce/cart/cart-totals.php
wp4/content-product.php version 3.0.0 is out of date. The core version is 3.6.0
wp4/content-product_cat.php
wp4/content-single-product.php version 3.0.0 is out of date. The core version is 3.6.0
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Dear @kellymetal thanks for the suggestions.

The strange thing is not that the page shows the old value, it’s that the backend also reverts to the old value! That is telling me that we are not talking about a frontend caching problem.. the backend also is not being able to store the new text.

My theory is that something else in the system needs to keep storing that old text but I can’t find it anywhere.

Regarding the files under wp-admin I searched woocommerce_demo_store_notice among all files couldn’t find any reference there in options.php or any other.