theguyil
Forum Replies Created
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Forum: Plugins
In reply to: [Spam protection, Anti-Spam, FireWall by CleanTalk] Form not sentThank you very much. Seems to be working fine. Appricated.
Hi Serge,
I’ve updated the plugin to the latest version and purged all cache. The issue remains.
Guy.
Thank you. Please see below the information you’ve asked for:
PHP version – 8.0
Your CMS version (also, is it MultiSite or Single) – WordPress version 6.6.2, Single.
The link to the cache solutions if you use any – CloudFlare
Your webserver error log (it could be found in your hosting account) – The file was huge. I’ve deleted it and now a new one is not generated. I’ll try to send as soon as a new one is available.Thank you.
Hello Serge,
Yes, we have tried to disable ClenaTalk plugin and once we did the page got back to normal. This is 100% caused by CleanTalk’s plugin.
Guy.
Forum: Plugins
In reply to: [Spam protection, Anti-Spam, FireWall by CleanTalk] Spam keeps on comingHello Kate,
Thank you for your quick reply. I’ll ask my team to check if there’s any additional contact form but I highly doubt it.
As for the second suggestion, we will give it a try.
Much appriciated,
Guy.
I was informed by the client that so far the plugin works well. Hope it is resolved for good. Thank you very much for your kind support.
Hello Yordan,
Please accept my apology once again. Except for the last notification, I didn’t get anything from you. I’ll contact the client and ask if the issue still persist and proceed in accordance.
Guy.
Hello and thank you both for your reply. I’m sorry but for some reason, I did not get the auto notification for your replay. I’ve checked the error log and there’s nothing there. I can’t get the error trace either as the issue is random and I cannot reproduce it. It just happens every once in a while. Any suggestions please?