thelawnblog

The only problems I can find are warnings and some errors in the js chat file. Lots to be exact…and a lot of statements within the functions…dunno if that will help ya. But I do know that heavy js can lead to high CPU usage. Maybe try and correct some of the code and go from there.

Bounce the .js code off of https://www.jslint.com and https://www.jshint.com

I’ll dive in a bit and look around.

Ok, I downloaded from www.ads-software.com and unzipped and uploaded via FTP and activated it without a problem. It might be because the plugin is behind an extra folder? However, I am still getting the white screen frontend. Logged into my cPanel and it shows heavy CPU usage. 85-90% and this is why my frontend wont render.

Any reason why the plugin uses so much CPU? Anyway I can tone it down?

from plugin gallery

Turned off all plugins and tried to activate the Lively Chat Support and still returned the same message.

“The plugin does not have a valid header.”

Thanks for the response dallas, you are very diligent on the support side of a free plugin ??

Changed the “Tested up to: 3.8.1” but to no avail.

I can get the plugin activated via the admin section, however all I get on my front end is a blank screen. Not even a error pops up.

Using Google Chrome browser
Hosting = a2Hosting.com / also tried on my 1and1.com hosting
Tried using multiple themes with same results.

Going to turn off all plugins and try now.

Let me now if you need me to do anything for troubleshooting.