themeeditorsupport

Hi @j26a90,

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 stars as we strive to provide just that for all our customers.

I hope we’ll stay in touch and get to work together again in the future.

Best of luck!

Hi @bnisia,

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 stars as we strive to provide just that for all our customers.

I hope we’ll stay in touch and get to work together again in the future.

Best of luck!

Hi @alfedgar,

Thank you for writing to us.

If you didn’t send us a support ticket yet so please send a new ticket by using this link https://themeeditor.pro/contact. We would like to assist you with any issue you are experiencing.

Regards,
Support Team

Hey Benoit,

Thanks for highlighting your concern. We understand you have a query related to bulk licenses.

As of now, the bulk license option is not available for Theme Editor. However, I will share this request with our product team, and if it is feasible, I will have it added to the roadmap. Once the bulk license option is available, we will surely update you.

Regards,
Support Team

Hi @sv3n,

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 stars as we strive to provide just that for all our customers.

I hope we’ll stay in touch and get to work together again in the future.

Best of luck!

Hi @badjesus,

Thank you for writing to us.

If you didn’t send us a support ticket yet so please send a new ticket by using this link https://themeeditor.pro/contact. We would like to assist you with any issue you are experiencing.

Regards,
Support Team

Hey Vagabondfrog,

Yes, our plugin is compatible with the PHP 7.4 version.

Regards,
Support team

Hey @jjanthony,

Thank you for writing to us.

We would surely assist you with your queries please log a ticket on our support desk: https://filemanagerpro.io/contact.

Our support team would like to assist you with your query.

Regards,
Support Team

Hi @fitina20,

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 stars as we strive to provide just that for all our customers.

I hope we’ll stay in touch and get to work together again in the future.

Best of luck!

Hi @martin Braun,

Thanks for reaching out. We apologize for the inconvenience.

We urge users to update to the latest version immediately since it contains a patch for this vulnerability and will keep you safe and protected.

Also, if you have any issue, please send us a support ticket by using this link https://themeeditor.pro/contact, we would like to assist you with this.

Regards,
Support Team

Hi @jarpitskij,

Thank you for writing to us.

If you didn’t send us a support ticket yet so please send a new ticket by using this link https://themeeditor.pro/contact. We would like to assist you with any issue you are experiencing.

Regards,
Support Team

Hi @roki467

We are sorry to hear that you are having Error issues.

We take security very seriously and apologize to our community for any inconvenience or issues that have been caused. We urge users to update to the latest version, immediately since it contains a patch for this vulnerability and will keep you protected.

Also, if you didn’t send us a support ticket yet so please send a new ticket by using this link https://themeeditor.pro/contact. We would like to assist you with any issue you are experiencing.

Regards,
Support Team

Hi@Surrogatekey

We take security very seriously and apologize to our community for any inconvenience or issues that have been caused. We urge users to update to the latest version, immediately since it contains a patch for this vulnerability and will keep you protected.

We are sorry as we are not able to find any ticket from you, could you please share the Email ID with us so we can locate your ticket in our support database.

Also, if you didn’t send us a support ticket yet so please send a new ticket by using this link https://filemanagerpro.io/contact. We would like to assist you with any issue you are experiencing.

Regards,
Support Team

Hi @ashkanahmadi

We take security very seriously and apologize to our community for any inconvenience or issues that have been caused. We urge users to update to the latest version, immediately since it contains a patch for this vulnerability and will keep you protected.

Please update the File Manager plugin immediately to v6.9 if you are using File Manager Free, or to v8.0 if you are using File Manager Pro. Here is some documentation to assist you with the process: https://filemanagerpro.io/article/how-to-download-latest-version-of-file-manager-pro

Send us a support ticket by using this link https://filemanagerpro.io/contact. We would like to assist you with any issue you are experiencing.

Hi @ashkanahmadi

We take security very seriously and apologize to our community for any inconvenience or issues that have been caused. We urge users to update to the latest version, immediately since it contains a patch for this vulnerability and will keep you protected.

Please update the File Manager plugin immediately to v6.9 if you are using File Manager Free, or to v8.0 if you are using File Manager Pro. Here is some documentation to assist you with the process: https://filemanagerpro.io/article/how-to-download-latest-version-of-file-manager-pro

Send us a support ticket by using this link https://filemanagerpro.io/contact. We would like to assist you with any issue you are experiencing.