themeinwp

Thank you for taking the time to share your thoughts about our theme. We’re genuinely sorry to hear that you found it to be extra slow, and we understand how frustrating that can be. Your feedback is essential to us, as it helps us identify areas that need improvement and allows us to create a better user experience for everyone.

We want to assure you that we are actively maintaining the theme and working diligently to address the speed issues you’ve encountered. Our development team is committed to enhancing the performance and optimizing the theme’s loading times in the upcoming versions. We truly value your input, and your comments will play a crucial role in shaping the improvements we make.

We kindly ask for your patience and understanding as we work on these enhancements. If you encounter any other issues or have additional feedback to share, please don’t hesitate to reach out to us. Your insights are invaluable, and we’re here to ensure that you have the best possible experience with our theme.

If you would consider updating your rating based on our commitment to improving and the steps we’re taking to enhance the theme, it would mean a lot to us. Your encouragement will drive us to deliver a better product, and your support will motivate us to reach new heights.

Thank you once again for your feedback and for being a valued user of our theme. We’re looking forward to delivering a more optimized and enjoyable experience to you in the near future.

Hi @arbitriitalia,

Kindly update the theme and see if solves the issue.

Thanks,

Hi,

As on visiting your site, it’s not about the category description you just have added menu description.

you just can visit your backend menu section and remove the description from that menu item.

you can see this link. https://prnt.sc/xd80ri

Best regards

Hello @athenaxstories

Thank you for using our theme.

We usually thought of like an ideal situation of using feature images on magazine/news themes. we just can provide you a quick CSS fixing based on your requirement.

You just can go to your Customizer -> Additional CSS section
and add the following CSS.

.twp-archive-post .twp-image-section,
.twp-single-banner .twp-image-section{
    display: none;
}
.twp-single-banner{
    padding-left: 15px;
    padding-right: 15px;
}
.twp-single-banner .twp-desc{
    flex: 0 0 100%;
    max-width: 100%;
    min-height: 400px;
}
.twp-archive-layout-1 .twp-archive-post{
    padding: 30px;
}
.twp-archive-layout-1 .twp-archive-post .twp-content-wrapper{
    margin-top: 0;
    width: 100%;
}

Hope this will help to solve your problem.

Best Regards

Hi @texasbiz

Thank you for using our theme.
We have been fixing and updating our theme.
your issue might have already been solved. If you have any other queries feel free to let us know we will be happy to answer you with the right solution.

Best regards

Hi @nedsouza

Thanks for reaching out.

Please make sure that you updated the theme to 1.1.0 and all recommended plugin, if the issue still persists after updating everything, please provide us the following information so we can take a closer look at support[@]themeinwp.com.

Website URL
Some Screenshots of the issue.

Thanks,

Hello @muaksu

We are sorry for the unfortunate experience that you’ve had with our Theme.

We take Theme updates quite seriously but due to unexpected additional Braces on our codebase – this issue has occurred.

We’ve now corrected this issue on our latest version of True News. Kindly update

Also, We will definitely take your point into consideration about loading speed and release an update with the necessary actions.

Please feel free to respond to your ticket in case you have anything else to share with us. ??

Could you please reconsider the ratings?

Regards,
Stacey

@alik48 : Hi alik48,

Sorry for the inconvenience caused. This issue is a result of an additional bracket on the codebase and an error on our end.

Please update the theme.

We are only a small team and with our large user base, it is very difficult to provide support to all free users of the theme on time. We will try our very best to provide support to users on this forum whenever we can.

We work hard to make the free theme very versatile and powerful. We’re continually updating it and adding to it. We don’t think it’s perfect. But we do genuinely want to believe it has value, it’s something we personally want to be proud of. We hope for most it’s worth better than 1 star ??

Could you please reconsider the ratings?

Again, We regret your unfortunate experience and hope you have success with your site.

Kind Regards,
Stacey

Hello @mohit999nagar

Thank you for using our theme, We were unable to get that issue replicate on our site. Can you please give us your site URL?
We will be happy to assist you further.

Best Regards

Hello @andreylio

Thank you for letting us know about the issue.
We have already fixed that on our current version. Can you please just update your theme?
And, Yes if you have got time to check this one please update the review as well.

Kind Regard

Hi there,

Please enable this feature from the booster extension backend such as https://prnt.sc/tueu8w

Hope this helps,

Hey.

We’ve added this feature to our latest version. Kindly update the plugin. We are doing our best to upscale the features and improve the experience. Thank you for your review and patience.

If possible could you please reconsider the ratings.

Thanks,

Hi there,

I’ve revisited your website and the issue persists because of a CSS code snippet you’ve added on additional CSS fields.

Please remove those and everything should work.

Kindly refer to https://prnt.sc/qwa6oo

Thanks,

Hello,

Thanks for writing in!

We’re unable to replicate an issue as mentioned by you on your website provided above. The sidebar is displayed below the primary content fold as intended. i.e https://prnt.sc/qp6djf

Could you please share with us a screenshot of the issue so we can understand the issue better.

Thanks,

Hello,

Thanks for reporting a bug. We’ll soon update the theme with the fix.

In the meantime – From your WordPress Dashboard, Navigate to Appearance ? Customize ? Additional CSS and add below CSS.

.twp-articles-title h3 a,
.twp-feature-post h3 a,
.twp-inner-title h3 a,
h3.twp-articles-title a{
	word-break: break-word;
}

Hope this helps. Do let us know if you have any other questions.

Thanks,