Themeisle

Thank you @jadly!

Just to confirm the same shortcode is showing data in the pre 4.0 version but not showing the most recent one?

Hi there,

That’s unusual! Are you using the premium plugin? If so, please contact us via our support form, accessible through your account area.

In case you do, please also ensure that the premium version is active and that the free version is deactivated. You can recognize the premium version by the word “Premium” in its name in the plugin listing admin area.

Hi,

The message is related to the where conditions that you use in the shortcode. Would you mind sharing the shortcode to have a quick look?

Also those messages are only available when you are logged in for troubleshooting, they are not available to public website.

Happy to help you fix this.

Hi @darkallman,

Would you mind sharing how the update was done by you ? Via WP Admin, automatically, wp-cli ? What WP Core version are you using?

This would help me knowing why was happening in the first place and fix such edge cases?

Hi,

Are you using the pro version or just the free version?

Can you try to activate/deactivate the plugin and see if this fixes the issue?

Thanks!

hi @arndofiore80,

This might be helpful I think https://github.com/Codeinwp/woocommerce-product-addon/blob/master/inc/woocommerce.php#L73

You can also explore the codebase for any additional hook you need if this does not work for your usecase.

hi there,

Sorry for the issue caused, we have released a fix that address it.

Hi,

Can you please share more details here? It’s not easy to understand what you mean by Neve Block.

Thank you,

Rodica

Hi,

That is a border that you probably have set up in Appearance > Customize > Header https://vertis.d.pr/i/If6D8Q . You can remove it from there or you can remove it by adding this in Appearance > Customize > Additional CSS:

.header {border-bottom:none !important;}

Kind regards,

Rodica

Hi,

I’m sorry to hear that’s not working for you. In this case, you’d probably need some custom work there, for which I’m not able to help.
Kind regards!

Thank you for the update!

Hi there,

The most recent release fixes this issue.

Thank you!

Hi there,

The most recent release fixes this issue.

Thank you!

Hi there,

Thank you for reporting, we are looking into it.

Hey,

If this is still broken after the plugin was deactivated, it’s not this plugin that is causing the issue.