themeshopy

Hello @maryrussell311

Our first step is in the documentation has given that how to create a home page and to select the page attribute “Custom Home” in it.

Thank You.

Hello @maryrussell311,

Please check your home page, as you have selected page attribute on the right side if not then please select “Custom home” then update it.

Thanks.

Hello @maryrussell311,

I think you might have not checked the Show/hide Slider checkbox in Slider Settings that’s why the slider is not appearing on the front page. Now, go to Customizer >> Theme Settings >> Slider Settings, check the Show/hide slider checkbox and publish it.

Thank You.

Hello @ricderks,

I think you are using so many plugins that’s why the js are conflicting. Deactivate one by one plugin & check that which plugin is conflicting the js.

Thank You.

Hello @conteudoanimal

The link is given below will help you to create a child theme,
https://developer.www.ads-software.com/themes/advanced-topics/child-themes/#how-to-create-a-child-theme

Thank You.

Hello @ilgrizly,

Above footer, there is an image of white color that’s why the white strip is appearing. For changing its color you have to change the color of image footerline1.png which is in the theme folder >> images folder.

Thank You

Hello @iamdaniells,

Remove your extra customization code from the Advance Startup theme. Make its child theme & put the extra customization code here in the child theme. So, if you update your parent theme you will not affect the extra code of the child theme.

Below is the website link, which helps you to make a child theme,

https://developer.www.ads-software.com/themes/advanced-topics/child-themes/#how-to-create-a-child-theme

Thank You.

Hello,

We have checked our theme but there is no such issue but the issue is because of the Internet connection. Please check your internet connection.

Thank You.

Hello @randyli1999

To hide copyright, go to Customizer >> Additional CSS >> paste the below css & publish it.

.copyright{ display: none; }

Thank You.

Hello @artistirena,

We have checked our theme but it does not have this issue but when we disconnect our internet then this problem occurs. Now, it is clear that this issue will appear when you have an internet connection problem.

Thank You.

Hello @ajobiah

I think you are using Elementor plugin which does not support our Font Awesome icons. So you have to install Font Awesome Plugin for appearing the icons.

Below is the Font Awesome Plugin link,
https://www.ads-software.com/plugins/font-awesome/

Thank You.

Hello,

Could you elaborate on the query, exactly what you want to do on the site? You can also send us the query in your language.

Thanks.

Hello @artistirena,

Could you elaborate on the query, exactly what you want to do on the site? You can also send us the query in your language.

Thanks

Hello @randyli1999,

We have checked our theme on iPhone, menu is working properly. I think you don’t know about the toggle menu button which opens the menu. It is on the left side of the Cart icon.

Thank You.

Hello @artistirena,

For audio, video & gallery post, you have to edit a post and on the right sidebar there is an option for “Post Format” which defaults is Standard but you have to change it with you post type (like if it is video post select Video).

Thank You.