thenych

Are there any ideas how to troubleshoot this?
Are there any scripts I need to allow/disable for mobile viewing (responsive)?
I also tried the Samsung Internet browser on mobile and I’m getting nothing

@dudo
I am able to see the stars output in the website with Chrome for Windows 10.
It does not show up with Chrome 71 (current) for Android (Samsung s9+)

I am having the same issue right now. Installed cloud flare yesterday and just noticed the stars missing today.

Cleared the cache on both sides (WP fastest cache) numerous times while getting the CDN set up.

Was working fine with just WP fastest cache prior to the CDN install

https://catjacked.ca

addendum:

I was playing around with your shortcode. When I’m using the custom images I am only able to get them to successfully output when I add all the variables. It seems I can’t rely on the defaults!

[usr 3.5 img=”cdaphne-paw.png” addtext=”paws”] does not display on page. Displays on reload for a split second then disappears.

[usr 3.5 img=”cdaphne-paw.png” size=35 text=false tooltip=”true” max=4] This configuration works!

[usr 3.5 img=”cdaphne-paw.png” size=35 text=true tooltip=”true” max=4 addtext=”paws”] This does not work

There seems to be a glitch when trying to display the text (3.5/4) on custom images

Edit:
[usr 3.5 img=”cdaphne-paw.png” size=35 text=”true” tooltip=”true” max=4 addtext=”paws”] Does not work
text=”” does not seem to work with the quotes (as per description in shortcodes settings)

It continues to work when I remove tooltip=”true” from the shortcode

• This reply was modified 6 years, 2 months ago by thenych. Reason: additional testing

Thanks for your help!!
I hope the time spent troubleshooting was not wasted.

Hi Chasil,

Yes, the created image files are showing up as default options to select in your plugin settings. The thumbnails are showing up the same way in the settings: “error loading” I followed your instructions to create sized files in the folders inside your default /wp-content/cusri. I matched the pixel sizes to the formats that were used in your 01.png

Are there any specific ways the png files need to be created? I tried both png-8 and png-24 (created through Adobe CC)

Am I supposed to change permissions for your default folder for this to work? I noticed another thread mention wordpress protection. I am using Wordfence Security. Hoping this isn’t the cause of it.

Your plugin works fine to display stars using shortcode. I am just struggling to show a custom image.