thesissynthesis

Thanks for commenting on your experience tropicalproject. I have an update however. I waited about a week and re-installed the plugin to a fresh WordPress/WooCommerce install (luckily my shop is still in development and not actually live yet – but this wouldn’t be easy for those whose shops are!). Everything seems to be syncing fine since doing this. I really do not know if using a fresh WordPress installation is what fixed it because it still didn’t sync the very first time straight after the fresh install (just before I made this review and before waiting for a week). So maybe there was just some problem on the server end of things that needed time to fix itself, that either SiteGround or Printful just weren’t revealing/detecting, but it does seem to work now without issues, and still syncing now a few weeks later.

I am still hesitant to make my shop live yet as I want to make sure it will continue syncing fine – so I am experimenting with products and giving it some time to ensure there won’t be the same issues in future. I’m going to edit my review now to 3 stars because I think that is fair.

• This reply was modified 2 years, 5 months ago by thesissynthesis.
• This reply was modified 2 years, 5 months ago by thesissynthesis.

Thanks for your reply. I understand all of that, but your support has basically told me all of the same things, I’ve tried everything you’ve written here, and I went to my webhost(Siteground) support 3 times and they couldn’t find any errors or problems on their end. I also reinstalled WooCommerce completely fresh, with no other plugins and still got the same issue. Unless Siteground is not revealing that the issue is on their end, there’s not much else I can do at this stage. I will probably keep trying to sync the store because I really like your product selection and it was working so seamlessly before so I’m hoping it’s a temporary issue, but the experience has been very stressful recently. I will update this review if things improve.