thestealthyfox

It actually seems as if none of my sidebars are saving now!

You’re a star – thank you!

Brilliant – thanks Andrew!

Sorry – I have a child theme! Do you know what code I’d use in there?

I’ve got the main CSS stylesheet in the theme – do you mean in there?

Where would I do that?

I know – to be honest I’m learning as I go along! ??

Thanks Esmi.

Well Namesco never came back, however I’ve got it to work!
I was creating the rewrite script in notepad then changing to a script file in the ftp which didn’t work. I have however just created it in text wrangler and saved it straight away as rewrite.script.

Used the coding on this site: https://www.niallflynn.com/seo-news/register-365-wordpress-permalinks/

So relieved and can safely say, Namesco have the worst customer service I have ever experienced (ie non existent!)

Hope it works for you blueklein76!

So, this is their response. Interesting when I’ve already said I’ve added the rewrite script as they suggested. USELESS!

Dear Hayley,

Thank you for getting in touch with us about WordPress,

For more information on WordPress rewrite scripts please see: https://www.names.co.uk/support/hosting/new/linux_hosting/1119-wordpress_rewrite_script.html

Please let us know if you have any further questions – we will be more than happy to help.

You can also view a number of useful articles and video tutorials in our Knowledge Base at https://www.names.co.uk/knowledge

Please rate our responses so that we may improve our service. Visit https://feedback.namescosupport.co.uk/index.php?id=553 to let us know how we’ve done

Well I’ve now emailed Namesco suggesting I’m going to move my hosting, so we’ll see if that escalates a response! Will keep you posted…

I know. Namesco support are useless and haven’t even got back to me yet.
It’s so frustrating! I’m considering moving my client’s hosting now… will probably be easier!

Thanks anyway…

Sorry esmi – there are various blog posts explaining how to create the rewrite script – https://www.benhuson.co.uk/2010/03/01/wordpress-permalinks-zeus-server/

I followed this one.

Now I can not update any page without receiving a 404 error page, yet the site still functions.

I can’t find any details to contact the theme creator.

Will try backing up and deactivating theme, although very scared about doing this!

If there are any other ideas in the meantime or if you’ve come across this problem before, please shout!

It’s just the back end. The front end of the site is running fine.

So essentially, when I click to save any changes on the theme options it takes me to https://www.burrmedia.co.uk/wp-admin/options.php which brings up a 404 error page.

I’m using the complete theme.

If I uninstall the theme will it retain all of the edits I’ve made/content I’ve added to the theme?

Thanks!

I have exactly the same problem – has anyone come up with a fix for this?

Thanks!