thetechchef

Doing it in incognito mode worked. I can see the admin area again when I go to the page. It’s a little strange though because it’s happening for other admins as well. Could it be something in Chrome? I very much doubt that both of us have the same extensions.

To test I first turned off all third party extensions. And after reloading the admin screen it came up. So I turned them on one at a time. My guess is it’s Honey that’s causing the problem. I’ll see if our other admin using that extension too. Appreciate the quick reply. Thank you!

Update, I figured out how to put the site into troubleshooting mode so that the admin account is able to switch themes but the site users don’t see the change. Switching to twenty nineteen didn’t change anything. I used the Health Check & Troubleshooting plugin to do this.

Thank you for the quick reply. Our site uses MyDomain for a host, and they do have a cache tool. It doesn’t appear to be varnish, but the cache tool is rather simple, so they could be using that on the back end. It has four options for WordPress caching-

HTML
CSS
Script
Images

Which we can set to 15 Minutes, 1 Hour, 4 Hours, 24 Hours, or Don’t Cache. But it also allow us to manage our own htaccess file. Is there an htaccess workaround for the pluggin?

Thanks again for your help with this.

Great,that was a very quick fix. Thanks!

That did it! Thanks!

Thank you for the response. I made the change you suggested, but the widget background still only covers the title of the widget and not the widget area.

See screenshot here: https://screencast.com/t/LDdQMdabA

Oh I forgot the url for the previews is

https://www.orwit.org/fundraising/?preview=true&preview_id=8&preview_nonce=22b884b551

by removing &preview_nonce=22b884b551 I can see the preview.

Thanks. Unfortunately I’m having a problem finding a theme that would allow me to build the kind of header this one does. Do you have any suggestions?