thethemefoundry

We’re going to close this topic. Look forward to chatting with you over email!

We’ll close this topic. If you still need a hand, feel free to open a new topic or email support[at]thethemefoundry[dot]com.

Hey there!

For all questions related to our paid plans, would please write us at support(at)thethemefoundry(dot)com? Sorry for this additional step — we just want to keep this forum focused on our free plan.

Thank you, see you there!

Hey there, @eliitti ??

This is absolutely on our to-do list! Heaps of folks are hanging out for it — and honestly, we’d like to use it ourselves.

So please hold tight! Hopefully in the early part of next year we can get this added.

In the meantime, sorry! Being the new kid on the block means we don’t have everything to offer that the others do just yet.

Hey there, @tojama ??

Bummer! This sort of thing typically happens when another plugin or theme is conflicting with HappyForms. To suss out what’s the problem, would you please disable all other plugins? Any better?

If not, can you please try switching themes? Any luck?

Let us know what you find out! Once we know the cause we can look into a way to patch this up for you.

We’re going to close this thread. If you do still help, please let us know in a new thread!

Oh! You don’t need to be posting here, Mark ?? This is our free forum.

We offer much quicker support over email to our paying customers. Would you please email this question to support[at]thethemefoundry[dot]com?

We can also offer code support over email, something we don’t really do here.

Thanks a bunch! Have a great weekend.

Hey there, Mark! ??

In a word, no, it’s not possible out of the box at the moment, we’re sorry! You can do that with a PHP customization though! If you’re okay with that, would you share a link to your form, and a list of the fields you’d like to output in your emails? That should be enough for us to share a ready-made snippet.

Let us know!

Hey there!

It seems a rule from your theme style is overriding HappyForms’ styles, showing a field that should be hidden. Try popping the below snippet in your Appearance → Customize → Additional CSS screen:

.happyforms-flex > label > input[type="checkbox"] {
    display: none !important;
}

That should hopefully do the trick. ??

Sure thing!

I can’t speak for other plugins, but HappyForms by default sends your form submissions to the email address you configured under Receive submission alerts in your form edit screen Email step.

If none of the plugins you tried is able to send you emails though, the issue might be elsewhere — for example, the default PHP mailer is disabled on your server. I’d suggest to install an SMTP plugin (this, this or this are all good options), and configure it with your email credentials.

Let us know how you go!

Sounds great! ??

Glad to hear it’s working now, keep us updated!

Glad to hear that, @jeffreytay!

And yes, caching plugins can cause all sorts of issues with other plugins (not just forms). It’s a bit of a bummer about that.

Anytime you update WordPress, your theme or any plugin it’s always a good idea to test your forms. It’s a bit of a drag, but it’s added peace of mind.

We’ll close this thread. Feel free to open another one if you still have questions!

Nice work ?? That’s perfect, @careeradviceforyoungpeople.

Another way to do this is to paste this code into the Additional CSS section of HappyForms’ ‘Style’ tab. Any CSS added here will apply only to the form you’re editing.

But in all honestly, I’d just stick with what you’ve done.

Oh sorry, @afizan75! Please just install and active this free plugin. You don’t need to do anything to your theme at this stage.

This plugin will (fingers crossed) update a framework that exists in your theme.

Let us know how that goes ??

• This reply was modified 4 years, 3 months ago by thethemefoundry.

Hey there! ??

I’ve just tried a test submission, and it went through without issues — maybe you’ve sorted it already?

Let us know!