beltanconsultancy

My hosting provider have advised:
“We have check from our end, there’s no reason for cPanel account to prevent you from updating WordPress. We believe the issue has to do with WordPress itself. Unfortunately we are unable to determine why WordPress would not pick up the latest update.”

I am not sure how I would access the error logs on my server.

I have already tried deactivating all my plugins and also changed my theme back to the Twenty Fourteen theme and still no good, no prompt to update.

I’m kind of lost at what I try next.

Thank you for the reply Tara.
I have checked the auto updates before and have the following in my wp-config.php file:

/** Set up Automatic Core Updates
define(‘WP_AUTO_UPDATE_CORE’, true);

I’m a little hesitant to manually update because this is my first WP site and i don’t want to mess it up and I’d prefer to sort out the issue of why my site doesn’t automatically prompt for updates so that going forward I’m prompted with new releases..

Anyone else able to possibly help me sort this out or point me in the direction of where I can get some assistance to fix this issue? I believe WP 4.1 is almost release or has already been and still I’m on WP 3.9

I deactivated all plugins and went back into Updates and still nothing.

I then changed to the Twenty Fourteen Theme and back to Updates and still nothing.

I have done that and i’ve even completely deleted the original WP_DEBUG reference from the file and it still gives the same error message.

It is showing an error which reads:

Notice: Constant WP_DEBUG already defined in /home/xxxxxx/public_html/wp-config.php in line 93.

This is showing across the top of the site and in the dashboard. Screen shot link below.

https://bit.ly/15NuFYu

Hi Ross,
Thank you for the reply.
I’ve seen the first article in my searches before but I’m new to WP and I’m not sure where to find all the settings it refers to.
I did install the Background Update Tester and it came back with all PASS results as per below.
——————————————–
Background Update Tester

Automatic background updates require a number of conditions to be met.

PASS: Your WordPress install can communicate with www.ads-software.com securely.
PASS: No version control systems were detected.
PASS: Your installation of WordPress doesn’t require FTP credentials to perform updates.
PASS: All of your WordPress files are writable.

This site is able to apply these updates automatically. Cool!
——————————————————-
I manually went into my wp-config.php file (as per second article) and added the following code but it also didn’t help.
define( ‘WP_AUTO_UPDATE_CORE’, true);