Forum Replies Created

Viewing 15 replies - 1 through 15 (of 19 total)
  • Thread Starter thiruc

    (@thiruc)

    Hi Shahin,

    Thanks for coming back.
    I actually used Tinytake – hope that is ok.

      Here is the information on the results of the testing:

    Not sure how we can replicate, though I can detail the sequence or clone the site for you and grant access.
    Steps I took would be, with upgrades after creation of product / post:
    – WP 6.0.1, after create and test upgrade to 6.0.2
    – OceanWP 3.3.3, after creation upgrade to 3.3.5
    – Imagify, 1.x, after image conversion and create shop page, ugrade to 2.0
    – Woocommerce 6.7.3, after creating shop page upgrade to 6.8.0+

    After upgrade of all the above the issue arose.

    As mentioned changing to Woocommerce Storefront the images appear normally.
    Disabling Imagify the images appear normally.
    Per the Woocommerce team therefore it appears to be a conflict that only occurs after all three plugins are updated.

    In live I have not updated Woocommerce from 6.7.x and therefore the issue is also not present.

    Here are links to screenshots / videos from my testing as you suggested:
    This was done after:

    • Clearing Cache and Disabling HummingBird
    • Clearing Cache and Disabling JetPack
    • Clearing cache and Setting my CDN to Developer moe to bypass
    • Clearing Cache and disabling Caching in the Bluehost MU plugin
    • Disabling all other plugins except Woocommerce and Ocean Extra
      Resources for reference:</ul

      Staging Inspector has no errors on my test – end tag is picture:

      Staging with no error and end-tag <picture> – URL data:

      Live Site Inspector – end tag is still closing tag img:

      Live site inspector – end tag as img

      Video goes through your suggestions – though summarising only where I found faulty / resolving combinations:

    • All plugins and CDN disabled except Ocean Extra and Woocommerce disabled – No issue
    • All plugins enabled except Jetpack – No Issue
    • Jetpack enabled with all others – immediate issue
    • All plugins enabled except Imagify – No Issue
    • All plugins enabled with Theme switched to Storefront – No Issue
    • Please note therefore, the image issue only arises with the combination of:

      OceanWP Theme, Jetpack, Imagify and Woocommerce (6.8.0+).

      If any one of these is deactivated or the theme changed the issue does not exist.

      Testing plugins deactivated / combinations

      I would prefer to keep using OceanWP, and retain the performance gains of Imagify and Jetpack, and off course Woocommerce is non-optional here.
      Therefore I would really like if you can find where the conflict combination arises.

      As mentioned, I am happy to set up a Cloned site to assist in your debugging / RCA.

      Look forward to an update soon.

      Thanks,

      Thiru`

    Thread Starter thiruc

    (@thiruc)

    Hi,

    Thank you for the above response.
    You are right, there is a conflict between Imagify and the Theme it appears –

    in fact I tried deactivating only one at a time

    ; the result was:

    • Deactivate Imagify only – result = Images appear in my theme
    • Switch Theme to Storefront only with Imagify active – result = Images appear in Storefront
    • It seems strange, but I guess it is not Imagify that should look into this, rather my Theme author; worth noting for anyone else that may encounter similar with webp converted images in themes other than Storefront.

      FYI for other readers – my Theme is OceanWP.

      Thanks again,

      Thiru

    Thread Starter thiruc

    (@thiruc)

    Hi,

    Thanks for the reply.

    Here are answers to the question and the information you requested at the bottom as the System Status is long so pasted under sign-off. ??

    • I updated to the latest version (per my original message), 6.93 from 6.7.0. I hit the issue, so rolled-back and stepped up to find when it occurred. I found that it was immediate on the step from 6.7.0 to 6.8.0
    • I am using plugins to help the load speed; these are Jetpack, Hummingbird and the MU by Bluehost.
      I noted that I did test this issue with all of these and my CDN disabled, along with all other plugins in fact, and had the same result even after clearing all cache.
    • System Status is below the sign-off first for live and second for staging
    • Thanks for your help in looking into this and please let me know if you wish to access the staging site, which is now linked at:
      https://store.fiigure.co/danehill/staging/8985/store/

      Thanks,

      Thiru

      Live Site:

      
      ### wp-core ###
      
      version: 6.0.2
      site_language: en_GB
      user_language: en_GB
      timezone: +00:00
      permalink: /%postname%/
      https_status: true
      multisite: false
      user_registration: 0
      blog_public: 1
      default_comment_status: open
      environment_type: production
      user_count: 1
      dotorg_communication: true
      
      ### wp-paths-sizes ###
      
      wordpress_path: /home4/fiigurec/public_html/store/danehill
      wordpress_size: loading...
      uploads_path: /home4/fiigurec/public_html/store/danehill/wp-content/uploads
      uploads_size: loading...
      themes_path: /home4/fiigurec/public_html/store/danehill/wp-content/themes
      themes_size: loading...
      plugins_path: /home4/fiigurec/public_html/store/danehill/wp-content/plugins
      plugins_size: loading...
      database_size: loading...
      total_size: loading...
      
      ### wp-dropins (3) ###
      
      advanced-cache.php: true
      db-error.php: true
      maintenance.php: true
      
      ### wp-active-theme ###
      
      name: OceanWP Store Child Theme 1 (oceanwp-store-child-1)
      version: 1.0
      author: TC - OceanWP
      author_website: https://oceanwp.org/
      parent_theme: OceanWP (oceanwp)
      theme_features: core-block-patterns, widgets-block-editor, post-thumbnails, align-wide, wp-block-styles, responsive-embeds, editor-styles, editor-style, menus, post-formats, title-tag, automatic-feed-links, custom-header, custom-logo, html5, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, customize-selective-refresh-widgets, widgets
      theme_path: /home4/fiigurec/public_html/store/danehill/wp-content/themes/oceanwp-store-child-1
      auto_update: Enabled
      
      ### wp-parent-theme ###
      
      name: OceanWP (oceanwp)
      version: 3.3.5
      author: OceanWP
      author_website: https://oceanwp.org/about-oceanwp/
      theme_path: /home4/fiigurec/public_html/store/danehill/wp-content/themes/oceanwp
      auto_update: Enabled
      
      ### wp-themes-inactive (8) ###
      
      Astra: version: 3.9.2, author: Brainstorm Force, Auto-updates disabled
      Neve: version: 3.4.1, author: ThemeIsle, Auto-updates disabled
      Shoppe: version: 1.0.2, author: VitaThemes, Auto-updates disabled
      Storefront: version: 4.1.3, author: Automattic, Auto-updates enabled
      Twenty Twenty: version: 2.0, author: the WordPress team, Auto-updates enabled
      Twenty Twenty-One: version: 1.6, author: the WordPress team, Auto-updates enabled
      Twenty Twenty-Two: version: 1.2, author: the WordPress team, Auto-updates enabled
      BH Website Builder: version: 1.0.1284, author: Newfold Digital, Auto-updates enabled
      
      ### wp-mu-plugins (1) ###
      
      SSO: version: 0.4, author: Garth Mortensen, Mike Hansen
      
      ### wp-plugins-active (23) ###
      
      Bluehost: version: 2.12.7, author: Bluehost, Auto-updates disabled
      Burst Statistics - Privacy-Friendly Analytics for WordPress: version: 1.2.1, author: Really Simple Plugins, Auto-updates disabled
      Complianz | GDPR/CCPA Cookie Consent: version: 6.3.3, author: Really Simple Plugins, Auto-updates disabled
      Conditional Shipping for WooCommerce: version: 2.3.1, author: Lauri Karisola / WP Trio, Auto-updates disabled
      Create And Assign Categories For Pages: version: 1.2, author: Sandeep Singh, Auto-updates disabled
      Find Posts Using Attachment: version: 1.0, author: Sergey Biryukov, Auto-updates disabled
      Forminator: version: 1.18.1, author: WPMU DEV, Auto-updates disabled
      Google Analytics for WordPress by MonsterInsights: version: 8.9.0, author: MonsterInsights, Auto-updates enabled
      Google Listings and Ads: version: 2.1.2, author: WooCommerce, Auto-updates disabled
      Hummingbird: version: 3.3.4, author: WPMU DEV, Auto-updates disabled
      Imagify: version: 2.0, author: Imagify - Optimize Images & Convert WebP, Auto-updates disabled
      Jetpack: version: 11.3.2, author: Automattic, Auto-updates disabled
      Jetpack Boost: version: 1.5.1, author: Automattic - Website Speed and Performance team, Auto-updates disabled
      MailPoet: version: 3.98.1, author: MailPoet, Auto-updates disabled
      Ocean Extra: version: 2.0.4, author: OceanWP, Auto-updates disabled
      Product Feed PRO for WooCommerce: version: 11.8.7, author: AdTribes.io, Auto-updates disabled
      Real Media Library (Free): version: 4.18.16, author: devowl.io, Auto-updates disabled
      WooCommerce: version: 6.7.0, author: Automattic (latest version: 6.9.3), Auto-updates disabled
      WooCommerce Payments: version: 4.7.2, author: Automattic, Auto-updates disabled
      WooCommerce PayPal Payments: version: 1.9.3, author: WooCommerce, Auto-updates disabled
      WooCommerce Shipping & Tax: version: 1.26.3, author: WooCommerce, Auto-updates disabled
      WooCommerce Stripe Gateway: version: 6.7.0, author: WooCommerce, Auto-updates disabled
      Yoast SEO: version: 19.7.1, author: Team Yoast, Auto-updates disabled
      
      ### wp-plugins-inactive (5) ###
      
      Akismet Anti-Spam: version: 5.0, author: Automattic, Auto-updates disabled
      Bluehost Website Builder: version: 1.0-2626 : 20220421_095804, author: Newfold Digital, Auto-updates enabled
      Creative Mail by Constant Contact: version: 1.5.4, author: Constant Contact, Auto-updates disabled
      Elementor: version: 3.7.7, author: Elementor.com, Auto-updates disabled
      Hello Dolly: version: 1.7.2, author: Matt Mullenweg, Auto-updates disabled
      
      ### wp-media ###
      
      image_editor: WP_Image_Editor_Imagick
      imagick_module_version: 1650
      imagemagick_version: ImageMagick 6.7.2-7 2021-04-02 Q16 https://www.imagemagick.org
      imagick_version: 3.4.3
      file_uploads: File uploads is turned off
      post_max_size: 516M
      upload_max_filesize: 512M
      max_effective_size: 512 MB
      max_file_uploads: 20
      imagick_limits: 
      	imagick::RESOURCETYPE_AREA: 14 GB
      	imagick::RESOURCETYPE_DISK: -1
      	imagick::RESOURCETYPE_FILE: 12288
      	imagick::RESOURCETYPE_MAP: 48 MB
      	imagick::RESOURCETYPE_MEMORY: 48 MB
      	imagick::RESOURCETYPE_THREAD: not available
      imagemagick_file_formats: 3FR, A, AAI, AI, ART, ARW, AVI, AVS, B, BGR, BGRA, BMP, BMP2, BMP3, BRF, C, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CRW, CUR, CUT, DCM, DCR, DCX, DDS, DFONT, DNG, DOT, DPX, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FAX, FITS, FRACTAL, FTS, G, G3, GIF, GIF87, GRADIENT, GRAY, GROUP4, HALD, HDR, HISTOGRAM, HRZ, HTM, HTML, ICB, ICO, ICON, INFO, INLINE, IPL, ISOBRL, J2C, JNG, JP2, JPC, JPEG, JPG, JPX, K, K25, KDC, LABEL, M, M2V, M4V, MAC, MAP, MAT, MATTE, MIFF, MNG, MONO, MOV, MP4, MPC, MPEG, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NULL, O, ORF, OTB, OTF, PAL, PALM, PAM, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG24, PNG32, PNG8, PNM, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, R, RADIAL-GRADIENT, RAF, RAS, RGB, RGBA, RGBO, RLA, RLE, SCR, SCT, SFW, SGI, SHTML, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UIL, UYVY, VDA, VICAR, VID, VIFF, VST, WBMP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, Y, YCbCr, YCbCrA, YUV
      gd_version: bundled (2.1.0 compatible)
      gd_formats: GIF, JPEG, PNG, BMP, XPM
      ghostscript_version: 8.71
      
      ### wp-server ###
      
      server_architecture: Linux 4.19.150-76.ELK.el6.x86_64 x86_64
      httpd_software: Apache
      php_version: 7.4.28 64bit
      php_sapi: litespeed
      max_input_variables: 1000
      time_limit: 60
      memory_limit: 512M
      max_input_time: 60
      upload_max_filesize: 512M
      php_post_max_size: 516M
      curl_version: 7.81.0 OpenSSL/1.1.1m
      suhosin: false
      imagick_availability: true
      pretty_permalinks: true
      htaccess_extra_rules: true
      
      ### wp-database ###
      
      extension: mysqli
      server_version: 5.6.41-84.1
      client_version: mysqlnd 7.4.28
      max_allowed_packet: 268435456
      max_connections: 150
      
      ### wp-constants ###
      
      WP_HOME: undefined
      WP_SITEURL: undefined
      WP_CONTENT_DIR: /home4/fiigurec/public_html/store/danehill/wp-content
      WP_PLUGIN_DIR: /home4/fiigurec/public_html/store/danehill/wp-content/plugins
      WP_MEMORY_LIMIT: 40M
      WP_MAX_MEMORY_LIMIT: 512M
      WP_DEBUG: false
      WP_DEBUG_DISPLAY: true
      WP_DEBUG_LOG: false
      SCRIPT_DEBUG: false
      WP_CACHE: true
      CONCATENATE_SCRIPTS: undefined
      COMPRESS_SCRIPTS: undefined
      COMPRESS_CSS: undefined
      WP_ENVIRONMENT_TYPE: Undefined
      DB_CHARSET: utf8
      DB_COLLATE: undefined
      
      ### wp-filesystem ###
      
      wordpress: writable
      wp-content: writable
      uploads: writable
      plugins: writable
      themes: writable
      mu-plugins: writable
      
      ### jetpack ###
      
      site_id: 206025494
      ssl_cert: No
      time_diff: undefined
      version_option: 11.3.2:1664129170
      old_version: 11.1.2:1658678058
      public: Public
      master_user: #1 thiruchandramohan
      current_user: #1 thiruchandramohan
      tokens_set: Blog User
      blog_token: 6O0a4PVPEX$nliB1YmHH4AGTs&ufOWsh
      user_token: tRq6x3E)ba@gq8@$06yIATqskmDVS!yH
      version: 11.3.2
      jp_plugin_dir: /home4/fiigurec/public_html/store/danehill/wp-content/plugins/jetpack/
      plan: free
      protect_header: {"trusted_header":"REMOTE_ADDR","segments":1,"reverse":false}
      full_sync: {"started":"Sun, 01 May 2022 20:13:27 +0000","finished":"Sun, 01 May 2022 20:13:33 +0000","progress":{"options":{"finished":true},"functions":{"finished":true},"constants":{"finished":true},"users":{"total":"1","sent":1,"finished":true,"last_sent":"1"},"network_options":{"finished":true}},"config":{"options":true,"functions":true,"constants":true,"users":[1],"network_options":true}}
      sync_size: undefined
      sync_lag: 0 seconds
      full_sync_size: 4
      full_sync_lag: 21 weeks, 17 hours, 40 minutes, 5 seconds
      idc_urls: {"home":"https:\/\/store.fiigure.co\/danehill","siteurl":"https:\/\/store.fiigure.co\/danehill","WP_HOME":"","WP_SITEURL":""}
      idc_error_option: false
      idc_optin: true
      cxn_tests: All Pass.
      
      

      Staging Site:

      
      ### wp-core ###
      
      version: 6.0.2
      site_language: en_US
      user_language: en_US
      timezone: +00:00
      permalink: /%postname%/
      https_status: true
      multisite: false
      user_registration: 0
      blog_public: 0
      default_comment_status: open
      environment_type: production
      user_count: 1
      dotorg_communication: true
      
      ### wp-paths-sizes ###
      
      wordpress_path: /home4/fiigurec/public_html/store/danehill/staging/8985
      wordpress_size: loading...
      uploads_path: /home4/fiigurec/public_html/store/danehill/staging/8985/wp-content/uploads
      uploads_size: loading...
      themes_path: /home4/fiigurec/public_html/store/danehill/staging/8985/wp-content/themes
      themes_size: loading...
      plugins_path: /home4/fiigurec/public_html/store/danehill/staging/8985/wp-content/plugins
      plugins_size: loading...
      database_size: loading...
      total_size: loading...
      
      ### wp-dropins (1) ###
      
      advanced-cache.php: true
      
      ### wp-active-theme ###
      
      name: OceanWP Store Child Theme 1 (oceanwp-store-child-1)
      version: 1.0
      author: TC - OceanWP
      author_website: https://oceanwp.org/
      parent_theme: OceanWP (oceanwp)
      theme_features: core-block-patterns, widgets-block-editor, post-thumbnails, align-wide, wp-block-styles, responsive-embeds, editor-styles, editor-style, menus, post-formats, title-tag, automatic-feed-links, custom-header, custom-logo, html5, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, customize-selective-refresh-widgets, widgets
      theme_path: /home4/fiigurec/public_html/store/danehill/staging/8985/wp-content/themes/oceanwp-store-child-1
      auto_update: Enabled
      
      ### wp-parent-theme ###
      
      name: OceanWP (oceanwp)
      version: 3.3.5
      author: OceanWP
      author_website: https://oceanwp.org/about-oceanwp/
      theme_path: /home4/fiigurec/public_html/store/danehill/staging/8985/wp-content/themes/oceanwp
      auto_update: Enabled
      
      ### wp-themes-inactive (8) ###
      
      Astra: version: 3.9.2, author: Brainstorm Force, Auto-updates disabled
      Neve: version: 3.4.1, author: ThemeIsle (latest version: 3.4.2), Auto-updates disabled
      Shoppe: version: 1.0.2, author: VitaThemes, Auto-updates disabled
      Storefront: version: 4.1.3, author: Automattic, Auto-updates enabled
      Twenty Twenty: version: 2.0, author: the WordPress team, Auto-updates enabled
      Twenty Twenty-One: version: 1.6, author: the WordPress team, Auto-updates enabled
      Twenty Twenty-Two: version: 1.2, author: the WordPress team, Auto-updates enabled
      BH Website Builder: version: 1.0.1284, author: Newfold Digital, Auto-updates enabled
      
      ### wp-plugins-active (23) ###
      
      Bluehost: version: 2.12.7, author: Bluehost, Auto-updates disabled
      Burst Statistics - Privacy-Friendly Analytics for WordPress: version: 1.2.1, author: Really Simple Plugins, Auto-updates disabled
      Complianz | GDPR/CCPA Cookie Consent: version: 6.3.3, author: Really Simple Plugins, Auto-updates disabled
      Conditional Shipping for WooCommerce: version: 2.3.1, author: Lauri Karisola / WP Trio, Auto-updates disabled
      Create And Assign Categories For Pages: version: 1.2, author: Sandeep Singh, Auto-updates disabled
      Find Posts Using Attachment: version: 1.0, author: Sergey Biryukov, Auto-updates disabled
      Forminator: version: 1.18.1, author: WPMU DEV, Auto-updates disabled
      Google Analytics for WordPress by MonsterInsights: version: 8.9.0, author: MonsterInsights, Auto-updates enabled
      Google Listings and Ads: version: 2.1.2, author: WooCommerce (latest version: 2.1.3), Auto-updates disabled
      Hummingbird: version: 3.3.4, author: WPMU DEV, Auto-updates disabled
      Imagify: version: 2.0, author: Imagify - Optimize Images & Convert WebP, Auto-updates disabled
      Jetpack: version: 11.3.2, author: Automattic, Auto-updates disabled
      Jetpack Boost: version: 1.5.1, author: Automattic - Website Speed and Performance team, Auto-updates disabled
      MailPoet: version: 3.98.1, author: MailPoet (latest version: 3.99.0), Auto-updates disabled
      Ocean Extra: version: 2.0.4, author: OceanWP, Auto-updates disabled
      Product Feed PRO for WooCommerce: version: 11.8.7, author: AdTribes.io, Auto-updates disabled
      Real Media Library (Free): version: 4.18.16, author: devowl.io, Auto-updates disabled
      WooCommerce: version: 6.9.4, author: Automattic, Auto-updates disabled
      WooCommerce Payments: version: 4.7.2, author: Automattic, Auto-updates disabled
      WooCommerce PayPal Payments: version: 1.9.3, author: WooCommerce, Auto-updates disabled
      WooCommerce Shipping & Tax: version: 1.26.3, author: WooCommerce, Auto-updates disabled
      WooCommerce Stripe Gateway: version: 6.7.0, author: WooCommerce, Auto-updates disabled
      Yoast SEO: version: 19.7.1, author: Team Yoast, Auto-updates disabled
      
      ### wp-plugins-inactive (5) ###
      
      Akismet Anti-Spam: version: 5.0, author: Automattic, Auto-updates disabled
      Bluehost Website Builder: version: 1.0-2626 : 20220421_095804, author: Newfold Digital, Auto-updates enabled
      Creative Mail by Constant Contact: version: 1.5.4, author: Constant Contact, Auto-updates disabled
      Elementor: version: 3.7.7, author: Elementor.com, Auto-updates disabled
      Hello Dolly: version: 1.7.2, author: Matt Mullenweg, Auto-updates disabled
      
      ### wp-media ###
      
      image_editor: WP_Image_Editor_Imagick
      imagick_module_version: 1650
      imagemagick_version: ImageMagick 6.7.2-7 2021-04-02 Q16 https://www.imagemagick.org
      imagick_version: 3.4.3
      file_uploads: File uploads is turned off
      post_max_size: 516M
      upload_max_filesize: 512M
      max_effective_size: 512 MB
      max_file_uploads: 20
      imagick_limits: 
      	imagick::RESOURCETYPE_AREA: 14 GB
      	imagick::RESOURCETYPE_DISK: -1
      	imagick::RESOURCETYPE_FILE: 12288
      	imagick::RESOURCETYPE_MAP: 48 MB
      	imagick::RESOURCETYPE_MEMORY: 48 MB
      	imagick::RESOURCETYPE_THREAD: not available
      imagemagick_file_formats: 3FR, A, AAI, AI, ART, ARW, AVI, AVS, B, BGR, BGRA, BMP, BMP2, BMP3, BRF, C, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CRW, CUR, CUT, DCM, DCR, DCX, DDS, DFONT, DNG, DOT, DPX, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FAX, FITS, FRACTAL, FTS, G, G3, GIF, GIF87, GRADIENT, GRAY, GROUP4, HALD, HDR, HISTOGRAM, HRZ, HTM, HTML, ICB, ICO, ICON, INFO, INLINE, IPL, ISOBRL, J2C, JNG, JP2, JPC, JPEG, JPG, JPX, K, K25, KDC, LABEL, M, M2V, M4V, MAC, MAP, MAT, MATTE, MIFF, MNG, MONO, MOV, MP4, MPC, MPEG, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NULL, O, ORF, OTB, OTF, PAL, PALM, PAM, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG24, PNG32, PNG8, PNM, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, R, RADIAL-GRADIENT, RAF, RAS, RGB, RGBA, RGBO, RLA, RLE, SCR, SCT, SFW, SGI, SHTML, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UIL, UYVY, VDA, VICAR, VID, VIFF, VST, WBMP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, Y, YCbCr, YCbCrA, YUV
      gd_version: bundled (2.1.0 compatible)
      gd_formats: GIF, JPEG, PNG, BMP, XPM
      ghostscript_version: 8.71
      
      ### wp-server ###
      
      server_architecture: Linux 4.19.150-76.ELK.el6.x86_64 x86_64
      httpd_software: Apache
      php_version: 7.4.28 64bit
      php_sapi: litespeed
      max_input_variables: 1000
      time_limit: 60
      memory_limit: 512M
      max_input_time: 60
      upload_max_filesize: 512M
      php_post_max_size: 516M
      curl_version: 7.81.0 OpenSSL/1.1.1m
      suhosin: false
      imagick_availability: true
      pretty_permalinks: true
      htaccess_extra_rules: true
      
      ### wp-database ###
      
      extension: mysqli
      server_version: 5.6.41-84.1
      client_version: mysqlnd 7.4.28
      max_allowed_packet: 268435456
      max_connections: 150
      
      ### wp-constants ###
      
      WP_HOME: undefined
      WP_SITEURL: undefined
      WP_CONTENT_DIR: /home4/fiigurec/public_html/store/danehill/staging/8985/wp-content
      WP_PLUGIN_DIR: /home4/fiigurec/public_html/store/danehill/staging/8985/wp-content/plugins
      WP_MEMORY_LIMIT: 40M
      WP_MAX_MEMORY_LIMIT: 512M
      WP_DEBUG: false
      WP_DEBUG_DISPLAY: true
      WP_DEBUG_LOG: false
      SCRIPT_DEBUG: false
      WP_CACHE: false
      CONCATENATE_SCRIPTS: undefined
      COMPRESS_SCRIPTS: undefined
      COMPRESS_CSS: undefined
      WP_ENVIRONMENT_TYPE: Undefined
      DB_CHARSET: utf8
      DB_COLLATE: undefined
      
      ### wp-filesystem ###
      
      wordpress: writable
      wp-content: writable
      uploads: writable
      plugins: writable
      themes: writable
      
      ### jetpack ###
      
      site_id: 206025494
      ssl_cert: No
      time_diff: undefined
      version_option: 11.3.2:1664129170
      old_version: 11.1.2:1658678058
      public: Public
      master_user: #1 thiruchandramohan
      current_user: #1 thiruchandramohan
      tokens_set: Blog User
      blog_token: 6O0a4PVPEX$nliB1YmHH4AGTs&ufOWsh
      user_token: tRq6x3E)ba@gq8@$06yIATqskmDVS!yH
      version: 11.3.2
      jp_plugin_dir: /home4/fiigurec/public_html/store/danehill/staging/8985/wp-content/plugins/jetpack/
      plan: free
      protect_header: {"trusted_header":"REMOTE_ADDR","segments":1,"reverse":false}
      full_sync: {"started":"Sun, 01 May 2022 20:13:27 +0000","finished":"Sun, 01 May 2022 20:13:33 +0000","progress":{"options":{"finished":true},"functions":{"finished":true},"constants":{"finished":true},"users":{"total":"1","sent":1,"finished":true,"last_sent":"1"},"network_options":{"finished":true}},"config":{"options":true,"functions":true,"constants":true,"users":[1],"network_options":true}}
      sync_size: 17
      sync_lag: 1 day, 6 hours, 25 minutes, 18 seconds
      full_sync_size: 4
      full_sync_lag: 21 weeks, 1 day, 23 hours, 24 minutes, 15 seconds
      idc_urls: {"home":"https:\/\/store.fiigure.co\/danehill\/staging\/8985","siteurl":"https:\/\/store.fiigure.co\/danehill\/staging\/8985","WP_HOME":"","WP_SITEURL":""}
      idc_error_option: {"home":"store.fiigure.co\/danehill\/staging\/8985\/","siteurl":"store.fiigure.co\/danehill\/staging\/8985\/","error_code":"jetpack_url_mismatch","request_siteurl":"store.fiigure.co\/danehill\/staging\/8985\/","request_home":"store.fiigure.co\/danehill\/staging\/8985\/","wpcom_siteurl":"store.fiigure.co\/danehill\/","wpcom_home":"store.fiigure.co\/danehill\/"}
      idc_optin: true
      cxn_tests: {"7":{"name":"test__identity_crisis","label":false,"short_description":"Your url is set as <code>store.fiigure.co\/danehill\/staging\/8985\/</code>, but your WordPress.com connection lists it as <code>store.fiigure.co\/danehill\/</code>!","long_description":false,"severity":"critical","action":"https:\/\/jetpack.com\/redirect\/?source=jetpack-contact-support&site=store.fiigure.co%3A%3Adanehill%3A%3Astaging%3A%3A8985","action_label":"Please contact Jetpack support.","show_in_site_health":true,"pass":false,"group":["default"],"type":"direct"}}
      
      
    Thread Starter thiruc

    (@thiruc)

    Hi guys,

    A further update.
    Whilst making all the changes and tests the staging function / site broke down.
    I have had to recreate it and the URL for the issue is not changed to:

    https://store.fiigure.co/danehill/staging/8985/store/

    Look forward to some feedback and a resolution.

    Thanks,
    Thiru

    Thread Starter thiruc

    (@thiruc)

    Additional Info….

    I found the previous releases here:
    https://developer.woocommerce.com/releases/

    On rolling back to 6.7.0, disabling all caching plugins, CDN and optimizations, and then testing, the issue arises immediately on 6.8.0.

    I looked through the changelog and the only immediately obvious commented change that may have caused this is, though I cannot be certain:
    https://github.com/woocommerce/woocommerce/pull/33772/

      Summary:

    You will note in the inspector extracts below that the image renderring code is changed fundamentally to add:
    <picture…>
    <source…> (here is the first “data:…” to an invalid source.
    and then
    <img…>, which still shows the source images but then also ends with the spurious:
    srcset=”data:…”>
    </picture>`

    The inspector shows in any block that fails to show an image is:
    <strong>Post update:</strong>

    <picture class="attachment-shop_catalog size-shop_catalog jetpack-lazy-image" loading="lazy" itemprop="image">
    	<source type="image/webp" data-lazy-srcset="https://store.fiigure.co/danehill/staging/9757/wp-content/uploads/2022/05/Orchid-EU-Box-2a-prog-scaled.jpg.webp?is-pending-load=1" srcset="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-lazy-sizes="(max-width: 1985px) 100vw, 1985px">
    		<img width="1985" height="2560" src="https://store.fiigure.co/danehill/staging/9757/wp-content/uploads/2022/05/Orchid-EU-Box-2a-prog-scaled.jpg" alt="Orchid EU Nitrile (NBR) Multi-Use Medical Grade Examination Gloves, 9 inch, 4.0g, incl. Food Safety." loading="lazy" itemprop="image" data-lazy-srcset="https://i0.wp.com/store.fiigure.co/danehill/staging/9757/wp-content/uploads/2022/05/Orchid-EU-Box-2a-prog-scaled.jpg?w=1985&ssl=1 1985w, https://i0.wp.com/store.fiigure.co/danehill/staging/9757/wp-content/uploads/2022/05/Orchid-EU-Box-2a-prog-scaled.jpg?resize=233%2C300&ssl=1 233w, https://i0.wp.com/store.fiigure.co/danehill/staging/9757/wp-content/uploads/2022/05/Orchid-EU-Box-2a-prog-scaled.jpg?resize=794%2C1024&ssl=1 794w, https://i0.wp.com/store.fiigure.co/danehill/staging/9757/wp-content/uploads/2022/05/Orchid-EU-Box-2a-prog-scaled.jpg?resize=768%2C991&ssl=1 768w, https://i0.wp.com/store.fiigure.co/danehill/staging/9757/wp-content/uploads/2022/05/Orchid-EU-Box-2a-prog-scaled.jpg?resize=1191%2C1536&ssl=1 1191w, https://i0.wp.com/store.fiigure.co/danehill/staging/9757/wp-content/uploads/2022/05/Orchid-EU-Box-2a-prog-scaled.jpg?resize=1588%2C2048&ssl=1 1588w" data-lazy-sizes="(max-width: 1985px) 100vw, 1985px" data-lazy-src="https://store.fiigure.co/danehill/staging/9757/wp-content/uploads/2022/05/Orchid-EU-Box-2a-prog-scaled.jpg?is-pending-load=1" srcset="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" />
    </picture>

    <strong>Pre-update</strong> it is shown in the inspector as:
    <img width="300" height="387" src="https://i0.wp.com/store.fiigure.co/danehill/wp-content/uploads/2022/05/Orchid-EU-Box-2a-prog-scaled.jpg?fit=300%2C387&ssl=1" class="attachment-shop_catalog size-shop_catalog jetpack-lazy-image jetpack-lazy-image--handled" alt="Orchid EU Nitrile (NBR) Multi-Use Medical Grade Examination Gloves, 9 inch, 4.0g, incl. Food Safety." loading="eager" itemprop="image" srcset="https://i0.wp.com/store.fiigure.co/danehill/wp-content/uploads/2022/05/Orchid-EU-Box-2a-prog-scaled.jpg?w=1985&ssl=1 1985w, https://i0.wp.com/store.fiigure.co/danehill/wp-content/uploads/2022/05/Orchid-EU-Box-2a-prog-scaled.jpg?resize=233%2C300&ssl=1 233w, https://i0.wp.com/store.fiigure.co/danehill/wp-content/uploads/2022/05/Orchid-EU-Box-2a-prog-scaled.jpg?resize=794%2C1024&ssl=1 794w, https://i0.wp.com/store.fiigure.co/danehill/wp-content/uploads/2022/05/Orchid-EU-Box-2a-prog-scaled.jpg?resize=768%2C991&ssl=1 768w, https://i0.wp.com/store.fiigure.co/danehill/wp-content/uploads/2022/05/Orchid-EU-Box-2a-prog-scaled.jpg?resize=1191%2C1536&ssl=1 1191w, https://i0.wp.com/store.fiigure.co/danehill/wp-content/uploads/2022/05/Orchid-EU-Box-2a-prog-scaled.jpg?resize=1588%2C2048&ssl=1 1588w" data-lazy-loaded="1" sizes="(max-width: 300px) 100vw, 300px" />

    The working image on the page is the only one that is not a WEBP, as such the Inspector does not show any ‘<Picture>’ and ‘<Source>’ code prior to the ‘‘ block of code.

    I hope this helps to shed some light on the Root Cause and a fix can be found soon.

    Thanks,

    Thiru

    Thread Starter thiruc

    (@thiruc)

    Patrick,

    Thanks for this.
    Am I right to presume that the field name for the country phone-list was updated in more recent versions,
    from, ,
    to, .

    On that basis, I have made the following changes in my CSS and would appreciate if you can have a quick look to and confirm I did get all the field name changes correct. ??
    The CSS with previous and updated field name versions are below my name.

    Thanks,
    Thiru

    /* FORMINATOR BASED CSS */
    
    /* Forminator - phone list formatting override */
    /* DEFAULT */
    
    .intl-tel-input .country-list { 
    	background-color: #0F3A48 !important;
    	}
    .intl-tel-input .country-list .country-name { 
    	color: #FCC000 !important;
    	}
    .intl-tel-input .country-list .country .dial-code { 
    	color: #BFBFBF !important;
    	}
    	
    /* V1.5.12 field name updates */
    .iti__country-list{
        	background-color: #0F3A48 !important;
    	}
    .iti__country-name{
        	color: #FCC000 !important;
    	}	
    .iti__dial-code{
        	color: #BFBFBF !important;
    	}	
    	
    /* Additional CSS to overide phone field padding */
    #forminator-module-6163 .forminator-field--phone {padding-left:50px !important;} 
    #forminator-module-8808 .forminator-field--phone {padding-left:50px !important;} 
    
    /* Forminator - MODERN phone list formatting override */
    /* MNG MODERN FORM SPECIFIC */
    
    #forminator-module-6163 .intl-tel-input .country-list { 
    	background-color: #0F3A48 !important;
    	}
    #forminator-module-6163 .intl-tel-input .country-list .country-name { 
    	color: #FCC000 !important;
    	}
    #forminator-module-6163 .intl-tel-input .country-list .country .dial-code { 
    	color: #BFBFBF !important;}
    
    /* V1.5.12 field name updates */
    #forminator-module-6163 .iti__country-list{
        	background-color: #0F3A48 !important;
    	}
    #forminator-module-6163 .iti__country-name{
        	color: #FCC000 !important;
    	}	
    #forminator-module-6163 .iti__dial-code{
        	color: #BFBFBF !important;
    	}		
    
    /* Forminator CLASSIC - phone list formatting override */
    /* MNG CLASSIC FORM SPECIFIC */
    #forminator-module-6162 .intl-tel-input .country-list { 
    	background-color: #FFF !important;
    	}
    #forminator-module-6162 .intl-tel-input .country-list .country-name { 
    	color: #215257 !important;
    	}
    #forminator-module-6162 .intl-tel-input .country-list .country .dial-code { 
    	color: #BFBFBF !important;
    	}
    
    /* V1.5.12 field name updates */	
    #forminator-module-6162 .iti__country-list{
        	background-color: #FFF !important;
    	}
    #forminator-module-6162 .iti__country-name{
        	color: #215257 !important;
    	}	
    #forminator-module-6162 .iti__dial-code{
        	color: #BFBFBF !important;
    }
    
    	
    /* Forminator - MNG Classic Phone List Override for Mobile only * */
    /* Forminator CLASSIC - phone list formatting override MOBILE */
    /* PAGE-ID Reliant */
    
    @media only screen and (max-width: 768px) {
      .page-id-6491 .intl-tel-input .country-list{
    		background-color: #FFF !important;}
    }
    @media only screen and (max-width: 768px) {
      .page-id-6491 .intl-tel-input .country-list .country-name{
    		color: #215257 !important;}
    }
    @media only screen and (max-width: 768px) {
      .page-id-6491 .intl-tel-input .country-list .country .dial-code {
      color: #BFBFBF !important;}
    }
    
    /* V1.5.12 field name updates */
    @media only screen and (max-width: 768px) {
      .page-id-6491 .iti__country-list{
      background-color: #FFF !important;}
    }
    @media only screen and (max-width: 768px) {
      .page-id-6491 .iti__country-name{
      color: #215257 !important;}
    }	
    @media only screen and (max-width: 768px) {
      .page-id-6491 .iti__dial-code{
      color: #BFBFBF !important;}
    }	
    
    @media only screen and (max-width: 768px) {
      .page-id-7124 .intl-tel-input .country-list{
    		background-color: #FFF !important;}
    }
    @media only screen and (max-width: 768px) {
      .page-id-7124 .intl-tel-input .country-list .country-name{
    		color: #215257 !important;}
    }
    @media only screen and (max-width: 768px) {
      .page-id-7124 .intl-tel-input .country-list .country .dial-code {
    		color: #BFBFBF !important;
    }
    }
    
    /* V1.5.12 field name updates */
    @media only screen and (max-width: 768px) {
      .page-id-7124 .iti__country-list{
      background-color: #FFF !important;}
    }
    @media only screen and (max-width: 768px) {
      .page-id-7124 .iti__country-name{
      color: #215257 !important;}
    }	
    @media only screen and (max-width: 768px) {
      .page-id-7124 .iti__dial-code{
      color: #BFBFBF !important;}
    }	
    
    @media only screen and (max-width: 768px) {
      .page-id-7125 .intl-tel-input .country-list{
    		background-color: #FFF !important;}
    }
    @media only screen and (max-width: 768px) {
      .page-id-7125 .intl-tel-input .country-list .country-name{
    		color: #215257 !important;}
    }
    
    @media only screen and (max-width: 768px) {
      .page-id-7125 .intl-tel-input .country-list .country .dial-code {
    		color: #BFBFBF !important;
    }
    }
    
    /* V1.5.12 field name updates */
    @media only screen and (max-width: 768px) {
      .page-id-7125 .iti__country-list{
      background-color: #FFF !important;}
    }
    @media only screen and (max-width: 768px) {
      .page-id-7125 .iti__country-name{
      color: #215257 !important;}
    }	
    @media only screen and (max-width: 768px) {
      .page-id-7125 .iti__dial-code{
      color: #BFBFBF !important;}
    }	
    
    @media only screen and (max-width: 768px) {
      .page-id-7126 .intl-tel-input .country-list{
    		background-color: #FFF !important;}
    }
    @media only screen and (max-width: 768px) {
      .page-id-7126 .intl-tel-input .country-list .country-name{
    		color: #215257 !important;}
    }
    @media only screen and (max-width: 768px) {
      .page-id-7126 .intl-tel-input .country-list .country .dial-code {
    		color: #BFBFBF !important;
    }
    }
    
    /* V1.5.12 field name updates */
    @media only screen and (max-width: 768px) {
      .page-id-7126 .iti__country-list{
      background-color: #FFF !important;}
    }
    @media only screen and (max-width: 768px) {
      .page-id-7126 .iti__country-name{
      color: #215257 !important;}
    }	
    @media only screen and (max-width: 768px) {
      .page-id-7126 .iti__dial-code{
      color: #BFBFBF !important;}
    }	
    
    /* Forminator tel-test - phone list formatting override for mobiles */
    #forminator-module-6131 .intl-tel-input .country-list { 
    	background-color: #FFF !important;
    	}
    
    #forminator-module-6131 .intl-tel-input .country-list .country-name {
        color: #215257 !important;
    }
    
    #forminator-module-6131 .intl-tel-input .country-list .country .dial-code {
        color: #BFBFBF !important;
    }
    
    /* V1.5.12 field name updates */	
    #forminator-module-6131 .iti__country-list{
        	background-color: #FFF !important;
    	}
    #forminator-module-6131 .iti__country-name{
        	color: #215257 !important;
    	}	
    #forminator-module-6131 .iti__dial-code{
        	color: #BFBFBF !important;
    }
    
    @media only screen and (max-width: 768px) {
      .page-id-6132 .intl-tel-input .country-list{
    		background-color: #FFF !important;}
    }
    @media only screen and (max-width: 768px) {
      .page-id-6132 .intl-tel-input .country-list .country-name{
    		color: #215257 !important;}
    }
    @media only screen and (max-width: 768px) {
    	.page-id-6132 .intl-tel-input .country-list .country .dial-code {
        color: #BFBFBF !important;
    }
    }
    
    /* V1.5.12 field name updates */
    @media only screen and (max-width: 768px) {
      .page-id-6132 .iti__country-list{
      background-color: #FFF !important;}
    }
    @media only screen and (max-width: 768px) {
      .page-id-6132 .iti__country-name{
      color: #215257 !important;}
    }	
    @media only screen and (max-width: 768px) {
      .page-id-6132 .iti__dial-code{
      color: #BFBFBF !important;}
    }
    Thread Starter thiruc

    (@thiruc)

    Hi,

    Unfortunately my host cannot create a staging for a multi-site.
    As my theme uses serialisation too, it is not so straightforward to duplicate the site as the URL strings would need to be the same length with manual adjustments in the DB… which I could do though are time consuming, etc.

    So, to enable you to take a look I have updated the plugin to the latest version.
    I am happy to leave the update in place until the end of the weekend, or a little longer if you need, before rolling back.

    Please let me know if you can take a look in that time-frame to debug or how long you might need beyond that.
    You may need to append the ?Nocache parameter as I have not cleared the site cache.

    Thanks,
    Thiru

    Thread Starter thiruc

    (@thiruc)

    Hi,

    I have tried the updates up to version 1.15.12.
    Whilst from 1.15.10, the country flag icon in phone list padding corrected, the regression of the dropdown background colour persisted.
    This causes a legibility issue, as it does not match my website colours, which, with a white font renders the dropdown text illegible.

    Can you please look at the above CSS and see why it may not work in the later updates please.

    I have regressed my website to 1.15.7, so it cannot be tested there, other than to see that the drop-down background colours are honoured in the earlier version.

    Thanks,

    Thiru

    Thread Starter thiruc

    (@thiruc)

    Thanks for letting me know Kasia.

    I will look out for the update and schedule implementation and testing in my next upgrade batch – unfortunately I had just completed an upgrade round yesterday with WP 5.8.3 and the version you mention was not available as yet.

    Thanks once again.
    BR,
    Thiru

    Thread Starter thiruc

    (@thiruc)

    Hi again Kris,

    Further to the above, just to let you know I have rolled back the plugin to the previous version for now as I sell many business services, including the importance of VI, branding and website. As such I could not leave the forms on my own site in that way for longer than I had.
    Please let me know when both of the issues are fixed, until such time I will stay with v1.15.7 that I have retested and the form field rendering and drop-down colours are all good with the custom CSS I have.

    Thanks,
    Thiru

    PS: Anyone who wants to learn how to safeguard with a simple, very quick and effective DR procedure that ensures you can achieve this on even on multisite (which I have) can contact me. ??
    No plugin needed that does everything blindly without ability to test.

    Thread Starter thiruc

    (@thiruc)

    Hi Kris,

    Thanks for the reply.
    I have implemented the above for both my forms in the Additional CSS section and cleared all cache to test. It had no effect.
    I then also removed all relevant “Combine” Asset optimisation configurations in Hummingbird, cleared Asset Optimization Cache and page cache again and tried with a clean browser.

    Again, there seemed to be no impact of the change you suggested.
    I note, the above is also for the field width only and does not address the CSS colours that are also not being honoured since the latest update.

    Can you share / investigate why this may be please?

    For referenceL: here is all the relevant Forminator CSS I have embedded in the Custom CSS:

    /* FORMINATOR BASED CSS */
    
    /* Forminator - phone list formatting override */
    /* DEFAULT */
    
    .intl-tel-input .country-list { 
    	background-color: #0F3A48 !important;
    	}
    .intl-tel-input .country-list .country-name { 
    	color: #FCC000 !important;
    	}
    .intl-tel-input .country-list .country .dial-code { 
    	color: #BFBFBF !important;
    	}
    
    /* Additional CSS to overide phone field padding */
    #forminator-module-6163 .forminator-field--phone {padding-left:50px !important;} 
    #forminator-module-8808 .forminator-field--phone {padding-left:50px !important;} 
    
    /* Forminator - MODERN phone list formatting override */
    /* MNG MODERN FORM SPECIFIC */
    
    #forminator-module-6163 .intl-tel-input .country-list { 
    	background-color: #0F3A48 !important;
    	}
    #forminator-module-6163 .intl-tel-input .country-list .country-name { 
    	color: #FCC000 !important;
    	}
    #forminator-module-6163 .intl-tel-input .country-list .country .dial-code { 
    	color: #BFBFBF !important;}
    
    /* Forminator CLASSIC - phone list formatting override */
    /* MNG CLASSIC FORM SPECIFIC */
    #forminator-module-6162 .intl-tel-input .country-list { 
    	background-color: #FFF !important;
    	}
    #forminator-module-6162 .intl-tel-input .country-list .country-name { 
    	color: #215257 !important;
    	}
    #forminator-module-6162 .intl-tel-input .country-list .country .dial-code { 
    	color: #BFBFBF !important;
    	}
    
    /* Forminator - MNG Classic Phone List Override for Mobile only * */
    /* Forminator CLASSIC - phone list formatting override MOBILE */
    /* PAGE-ID Reliant */
    
    @media only screen and (max-width: 768px) {
      .page-id-6491 .intl-tel-input .country-list{
    		background-color: #FFF !important;}
    }
    @media only screen and (max-width: 768px) {
      .page-id-6491 .intl-tel-input .country-list .country-name{
    		color: #215257 !important;}
    }
    @media only screen and (max-width: 768px) {
      .page-id-6491 .intl-tel-input .country-list .country .dial-code {
    		color: #BFBFBF !important;
    }
    }
    
    @media only screen and (max-width: 768px) {
      .page-id-7124 .intl-tel-input .country-list{
    		background-color: #FFF !important;}
    }
    @media only screen and (max-width: 768px) {
      .page-id-7124 .intl-tel-input .country-list .country-name{
    		color: #215257 !important;}
    }
    @media only screen and (max-width: 768px) {
      .page-id-7124 .intl-tel-input .country-list .country .dial-code {
    		color: #BFBFBF !important;
    }
    }
    
    @media only screen and (max-width: 768px) {
      .page-id-7125 .intl-tel-input .country-list{
    		background-color: #FFF !important;}
    }
    @media only screen and (max-width: 768px) {
      .page-id-7125 .intl-tel-input .country-list .country-name{
    		color: #215257 !important;}
    }
    @media only screen and (max-width: 768px) {
      .page-id-7125 .intl-tel-input .country-list .country .dial-code {
    		color: #BFBFBF !important;
    }
    }
    
    @media only screen and (max-width: 768px) {
      .page-id-7126 .intl-tel-input .country-list{
    		background-color: #FFF !important;}
    }
    @media only screen and (max-width: 768px) {
      .page-id-7126 .intl-tel-input .country-list .country-name{
    		color: #215257 !important;}
    }
    @media only screen and (max-width: 768px) {
      .page-id-7126 .intl-tel-input .country-list .country .dial-code {
    		color: #BFBFBF !important;
    }
    }
    
    /* Forminator tel-test - phone list formatting override for mobiles */
    #forminator-module-6131 .intl-tel-input .country-list { 
    	background-color: #FFF !important;
    	}
    
    #forminator-module-6131 .intl-tel-input .country-list .country-name {
        color: #215257 !important;
    }
    
    #forminator-module-6131 .intl-tel-input .country-list .country .dial-code {
        color: #BFBFBF !important;
    }
    
    @media only screen and (max-width: 768px) {
      .page-id-6132 .intl-tel-input .country-list{
    		background-color: #FFF !important;}
    }
    @media only screen and (max-width: 768px) {
      .page-id-6132 .intl-tel-input .country-list .country-name{
    		color: #215257 !important;}
    }
    @media only screen and (max-width: 768px) {
    	.page-id-6132 .intl-tel-input .country-list .country .dial-code {
        color: #BFBFBF !important;
    }
    }

    Thanks,

    Thiru

    I have the same problem, and actually noticed it since WP 5.6.x update.
    My workaround has been to create a new / copy an existing Pop-up.
    The latter seems to also enable one edit and save as it is duplicating a good row.
    Thereafter, it does not allow changes.

    I have used Inspector and Query monitor, even disabled cloudflare and all other plugin’s and the issue persists.

    It seems, somewhere in the stack there is the following “Warning” on loading any newly saved Popups, that did not happen in the originals I have built I think around WP 5.3:

    [DOM] Found 2 elements with non-unique id #active_date_check: (More info: https://goo.gl/9p2vKq)
    <input id=?”active_date_check” type=?”checkbox” class=?”active_date_check ays_toggle_checkbox” name=?”active_date_check”>?
    <input id=?”active_date_check” type=?”checkbox” class=?”active_date_check ays_toggle_checkbox” checked>?

    I regularly check developer console for warnings and errors and this has been a recent occurence.

    I have even cleared all browser cache and cookies and used incognito in new sessions to make sure it is not some rouge local browser cookie / cache.

    I hope you can identify how / why this happens as to me it indicates the DB entry is getting corrupt and therefore unable to update, even though it says saved – I used Query Monitor to check and oddly see no update / alter statement and therefore no error from a query either.

    Hope that helps support analyze – I can grant access to you to analyze if you wish, please let me know.
    Hope it also gives you a workaround lmccabe

    Thanks,
    Thiru

    Thread Starter thiruc

    (@thiruc)

    Thanks for the information.
    I think it was likely as per your explanation where a find command also added the line in.
    The file in question is always edited to load a local version of font-awesome for performance reasons. ??

    Thanks for the diligence.

    Best Regards,

    Thiru

    Thread Starter thiruc

    (@thiruc)

    Hi guys,

    Thank you for the prompt response.

    If your check shows version 2.3.0, I can only imagine it is using some form of cache.

    I have had a closer look at the archive files from the upgrade and found that a spurious string was inserted in the upgrade copy of the file, see extract below:

    class Ays_Pb_Public {
    fon
    	/**
    	 * The ID of this plugin.

    I will try to perform the upgrade again and check the result.

    Thanks,

    Thiru

    Thread Starter thiruc

    (@thiruc)

    Hi guys,

    Thank you. I had got myself very confused with the similar ID’s.
    I now have it working thanks to your great input and guidance.

    So for record and reference if others encounter the same, the solution involves two blocks of custom CSS in the WP –> Customizer –> Additional CSS.

      One for the form itself on normal page rendering
      One for mobiles (media only screen viewport).

    The code I have used is below to share for others if needed.

    Standard Page – using Forminator Form ID:

    /* Forminator Classic - phone list formatting override */
    #forminator-module-6162 .intl-tel-input .country-list { background-color: #FFF !important;}
    
    #forminator-module-6162 .intl-tel-input .country-list .country-name {
        color: #215257 !important;
    }
    
    #forminator-module-6162 .intl-tel-input .country-list .country .dial-code {
        color: #BFBFBF !important;
    }

    Mobile Page – phone list formatting

    /* Forminator - Phone List Override for Mobile only
     * */
    @media only screen and (max-width: 768px) {
      .page-id-6491 .intl-tel-input .country-list{
    		background-color: #FFF !important;}
    }
    @media only screen and (max-width: 768px) {
      .page-id-6491 .intl-tel-input .country-list .country-name{
    		color: #215257 !important;}
    }
    @media only screen and (max-width: 768px) {
    	.page-id-6491 .intl-tel-input .country-list .country .dial-code {
        color: #BFBFBF !important;
    }
    }

    Thanks again guys and hope the snipets above help others if they meet the same challenge.

    BR,
    Thiru

Viewing 15 replies - 1 through 15 (of 19 total)