thl4kel

Thanks Samuel will do

Fair play to Mia at Ionios she disabled the pluggin it was Askimet.. All fixed thanks for your help Lisa take care Tim

Thanks Lisa I will get in touch with them but theyre not the most helpful people to deal with.

All I have access to is my Ionos Account which is where I normally gain access to my Word Press account. I cant get inside WordPress to turn off the current theme (Free edition Sydney) also I cant switch off the pluggins.

The Web Page itself still loads up but has text written across the top of the page –

https://thlco-ferryhilldurhamcleaning.co.uk/

I have tried accessing WP Admin via my android phone app but that will not give me access either.

Will this ever resolve itself if I cant access the control panel?

As the email sent by WordPress to my admin email did not allow me to go into recovery mode. I was unable to delete the plugin.

Luckily sometime ago I installed the WordPress App on my android phone. Cut a long story short I could still access WordPress Admin from there I managed to deactivate BackUpWordPress. So went back live.

Not going to use that pluggin again..

Thanks for your help mate.

You back online mate? Mine just went down thanks to this update…

How did you get them back up and running I cant access my site via the link sent by WordPress allowing me to enter the site via recovery mode?

Guys I just updated – WordPressBackUp pluggin and my site is no longer accessible. I received the email from WordPress with a link to enter recovery mode but that link does not work?

Any ideas how I can get my sire back online…

Seems like theres a fair few people with the same problem caused by updating this pluggin in the last few days

Mate I have just updated and now I have no site…. Will this be permanent? I got in touch with my service provider and they don’t know what to do… I got sent a link by WordPress to reactivate the account into back up mode but it does not work…