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  • Thread Starter thomas1112

    (@thomas1112)

    Thanks for the quick reply @carolm29 .

    Do you mind sharing more about this so we can better understand what is going on? What changes did you make?

    I was adding the Product.color attribute to all our products that can use them (such as most of our paints and markers for example) so this attribute can be used in the title (via feed rules). However since we split the color systems by brand, I added exceptions for certain categories and added them to other categories. After adding these exceptions some sets didn’t want to sync. I made sure that the same categories are exempt from one rule and applied to the other, so that’s not it.

    Also, when you compare a working product to the ones that are not syncing, do you see something that stands out as a difference between them so we can see if it helps find out what is wrong?

    It seems to be random, no.

    Is there any information on the products on the Merchant Center Diagnostics?

    Not at all. (ETA: There is no specific error/difference in Merchant Center (both on the products as well as the diagnostics), outside of the missing attribute. There are also no failed calls in the API diagnostics in the last few days since this happened)

    Hope this helps!

    -Thomas

    • This reply was modified 6 months, 4 weeks ago by thomas1112.
    Thread Starter thomas1112

    (@thomas1112)

    Hey everyone finding this presumably 8 years later ??

    The issue on our side was a matter of not having enough memory to handle the workload. I suggest looking into that if you seem to be experiencing the same issues. Hope this helps!

    -Thomas

    Thread Starter thomas1112

    (@thomas1112)

    Dear Pepe,

    Apologies for my late response.

    From what I gather, you are alarmed by the number of actions building up (say ~90.000 over the last month), in the screen at https://www.talensshopinshop.nl/wp-admin/admin.php?page=wc-status&tab=action-scheduler. Am I getting this?

    This is indeed correct. Mainly the worrying part is the notification “Actieplanner: 89394 achterstallige acties gevonden; er kan iets mis zijn. Lees documentatie ?” (In Dutch, links require admin login) stating the ~90.000 past due actions.

    Furthermore, to get an idea of how your site is configured, could you please share a copy of your site’s System Status, as exemplified here? Once you’ve done that, paste it here in your response.

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    Server Info: Apache/2<br>PHP Version: 8.1.24<br>PHP Post Max Size: 64 MB<br>PHP Time Limit: 300<br>PHP Max Input Vars: 10000<br>cURL Version: 7.87.0<br>OpenSSL/1.1.1p
    
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    WC Database Version: 8.5.2<br>WC Database Prefix: wp_<br>Totale database grootte: 459.31MB<br>Database gegevens grootte: 306.14MB<br>Database index grootte: 153.17MB<br>wp_woocommerce_sessions: Data: 0.20MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_woocommerce_order_items: Data: 0.13MB + Index: 0.05MB + Engine InnoDB<br>wp_woocommerce_order_itemmeta: Data: 1.52MB + Index: 0.81MB + Engine InnoDB<br>wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine 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    Secure connection (HTTPS): ?<br>Hide errors from visitors: ? Active Plugins (24)
    
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    Disabled Features: customize-store<br>minified-js<br>new-product-management-experience<br>product-linked<br>settings<br>async-product-editor-category-field
    
    Daily Cron: ? Next scheduled: 2024-01-27 15:28:15 +01:00<br>Options: ?<br>Notes: 198<br>Onboarding: completed Action Scheduler
    
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    Generated at: 2024-01-27 15:23:39 +01:00<br>`

    A lot of things are Dutch, so please be aware of that.

    Screenshots are difficult to upload, so I could attempt to upload them if need be but preferably I’d copy text.

    Hope this helps to explain the issue!

    -Thomas

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