thomaskerrya

Thanks Stuart, bearing in mind I am completely clueless about these things, I understand that a theme change is quite risky and complicated. Are you aware of any plugins that might be a good workaround instead?

Thanks, I will do it one evening, dare not try now as we have a promotion on so there is a lot of activity on our website, can’t risk it being down even for five minutes!

We quit worldpay and moved to Payzone (who use Barclaycard as the merchant) they are much cheaper and have a dedicated plug in that they even set up for you. Highly recommend changing.

Sorry Hari, I thought I had uploaded the information! It is not resolved, but I cannot see where or how I upload screen shots?

I uninstalled and reinstalled it, and now it seems to be working!

Thank you, I installed it and there is that specific hook listed as set ot run on the 21st October (just for information it is marked as non-repeating.) I created a test order, marked it as completed, and checked/refreshed WP-Cron Events, there are no new ivolve hooks, but there are two jetpack_sync events.

Can’t seem to paste it, have added it to my media files here: https://alltec.co.uk/wp-content/uploads/2018/10/Screen-Shot-2018-10-18-at-07.24.42.png

Thank you Kevin, found the problematic plug in. Developers are fixing it right now for me, now that’s service! Shout out to Long Watch Studio, those guys are awesome!