thomsonson

Hi, thanks for the reply – I have contacted paypal tech assistance as suggested. The customer’s bank statement screenshot does contain reference numbers, but i’m not sure if they are related to paypal. I would be happy to forward the screenshot privately if this could help resolve the issue.

I think I solved this.. forgot to delete also the ‘ngg’ folder in wp-content.

Hi, I’ve checked through the documentation, but unfortunately it doesn’t seem to cover what I want need to set up, which is a shipping cost based on the number of items added to the cart as in:
1-5 items: ￡0.70
6-10 items: ￡1.40 and so on.
Is this possible within the plugin?
Thank you ??

Thanks, I have now purchased and installed nextgen plus, however this is casing me another problem.

I have set lightbox effects under ‘other options’ to use the the Pro Lightbox and installed a Basic Image browser on the following post:
https://getofftheweb.org/letrangere/please-visit-this-page-again-for-details-of-forthcoming-exhibitions/

The image browser and lightbox both work as expected, but the main menu at the top of the page now disappears after briefly loading. Other elements on the page also don’t load properly. This is happening with all posts where I have deployed a Nextgen gallery (it does not occur on posts and pages without Nextgen galleries).

I realise that conflicts with themes and plugins can arise, but would really appreciate any suggestions as to a solution as it will be very difficult to move to a new theme on this site..
thanks

In addition to inserting the album using the visual editor, I have tried inserting it using the following shortcode:

[ngg_images gallery_ids="6" display_type="photocrati-nextgen_basic_imagebrowser"]

to this page: https://getofftheweb.org/letrangere/exhibition-1/

but for some reason the images do not display at all

hi,
thanks for replying. I inserted the galleries into my posts using the green nextgen button on the visual post editor. Is there another way to insert galleries that you could suggest?
many thanks

hi thanks for the response and sorry for the delay.. I have tried revisiting this issue, and setting Nextgen to use it’s own included lightbox settings (in this case, the Thickbox), however I am seeing the same problem..

This page uses Basic Thumbnails, and the lightbox shows the correct image count and back/next: getofftheweb.org/letrangere/artist/filip-berendt/

this page, using Basic Imagebrowser will shows no controls or proper image count: getofftheweb.org/letrangere/exhibition/exhibition-1

I’ve just tried taking out the Auto thickbox Plus plugin and using only Nextgen Gallery, but I am having the same issue – with galleries using Basic thumbnails, the enlarged images work fine (next/back links and counter):

https://getofftheweb.org/letrangere/artist/filip-berendt/

and where galleries are set to use Basic image browser, these functions are not working:

https://getofftheweb.org/letrangere/exhibitions/

(this is a copy installation of the site on another server – everything else is the same, including WordPress version – 4.1.1 and Nextgen version 2.0.79)

thanks – i’ve posted the same message on their forum too

hi,

it’s the auto thickbox plus plugin:
https://www.www.ads-software.com/plugins/auto-thickbox-plus/