thongnguyenminh

Hi @stender89 , maybe you right (if you set the list to Double opt-in then new subscribers need to confirm their subscription before being added to the list). If you don’t want this – then just change the list to Single opt-in and try again.

Anyway, i just release a new version allow you to add a user/profile to multi list once by type in multi list ID in the klaviyo List ID setting (separate by comma). Please update and try it yourself.

Hi @stender89 thanks you for using my plugin. I have release new version (4.0) allow you to update exists profile (please make sure that the email is the same with old profile – or it will create a new profile). Please update and try it yourself.

Hi @vrsclaudia , thank you for using my plugin. In version 3.3 to dismiss the notice – all you need is click on the “X” icon on the top right corner of the note box.

Hi @florisfloris please watch my detail guide here: https://nguyenminhthong.net/resource/
Also, this image will show you the location of that setting.

• This reply was modified 9 months, 3 weeks ago by thongnguyenminh.

Hi @spiderjay if you are using the newest version(3.2) then you can follow this guide to dismiss the notice.

Thank you and have a great day!

Hi @florisfloris thanks you for using my pluin. This is not an error. It’s just a notice – due to Klaviyo API deprecation on this June, so at this time this notice will necessary for users that keep the wrong settings from old version to correct the setting. So, if you don’t want wait to this july (this notice will automatic off) – please follow this guide to hide it.

Again, thank you and have a great day!

Hi @spiderjay thanks you for using my plugin. Currently i don’t develop the function for this yet. But I planted this in the next release.

Due to Klaviyo API deprecation on this June, so at this time this notice will necessary for users that keep the wrong settings from old version to correct the setting. So, if you don’t want wait to the next update to hide this notice – please contact me at [email protected], i will sent you the instruction.

Thank you and have a great day!

Hi @bellemode thanks you for using my plugin, and bring this bug to my attention.
I have released a new version (3.1) to fix this bug – please update.
Again, thanks you so much and have a great day!

Hi @dannb, sorry for late repply. My Plugin won’t change any style/CSS of the form (just handle the submition data in the backend) – so this issue is not cause by the plugin.

You can confirm this by temporary deactivate or delete the plugin – the issue still there.

To fix this, you will need to add some custom CSS – this may differ on different sites. So if you don’t now how to done this – please contact me at [email protected] i’m glad to help you on this.

Thank you!

hi @sahumedia it was a week i don’t hear from you, so i assume that your issue have solved.

I will mark this as solved, but if you need my help please feel free to asking me. Thanks you!

Hi @sahumedia firstly,?thanks you for using my plugin. I made some test with the newest plugin versions (and WP 6.4.2 and 2023 default theme) and it work as expected in my side.

What you can do now is simply remove the plugin, then update Elementor/Elementor Pro (and done Elementor database update too). Then reinstall the plugin again.

If after these step, the issue still there – then i think you are right – check the debug log is the best way.

Can you please going to the form’s klaviyo settings and activate the debug log setting as below image. Try to submit the form, then navigate to the file “debug.log” inside the plugin folder (yoursite-domain/wp-content/plugins/include-klaviyo-for-elementor-pro/) and sent me these info along with your Elementor/Elementor Pro, WP version, your theme name and version for further debug and support.

Thanks you!

Hi @baldoz, firstly i think you can take a look on this video to more understand the way how segment work.

Basically, segment will don’t have the API call to put a profile direct into it. So i tried a tricky way – i add a custom property call “segment_id” seeting to the form. And set the Klaviyo Segment condition to profiles that have this property.

The problem is, this will not automatic – because Klaviyo segment will only scan profiles for these conditions only when the segment is created and when you change the condition settings. Mean you need to change the condition settings to force Klaviyo rescan profiles to add new profile.

I’m trying other solutions and other approaches. And will release a new update when done.

Hi @baldoz, sorry for this. But i’m not really clear about your require.

You want to have the option allow you to add the “segment ID” so viewer – who submit the form will go into the particular segment that you want right?!

Hi @gunzi11, glad to know that your issue have been gone. Thanks you again for using my plugin. Please fell free to ask if you need my help in the future.

Thanks @gunzi11 for your help. Base on your debug log – i beliveve the issue come from your List’s setting.

As you can see in below image, if the list you’re subscribing profiles to is set to double opt-in – then, the profile being subscribed will be asked to confirm their subscription. In this case, you will not see the profile’s data in your API requests nor will you see an update to the Channel box in the Klaviyo UI until the subscriber has finished opting in. That why you get a blank respond instead of error.

You can confirm this by change your list setting in to single opt-in or look at the subscribed mail box (maybe in spam folder) for the subscription confirm email and finish it.

Hope this help, please keep updatee me with this to make further support if necessary!