thongnguyenminh

Hi @gunzi11 thanks you for using my plugin. I made some test with the same plugin versions (and WP 6.4.1 and 2023 default theme) as you provide and it work as expected in my side.

So i decided to release a new version 2.1 – which have the function to logging some important settings and Klaviyo respond after form submission.

Can you please remove the custom code you add in the functions.php file, update the plugin, then going to the form’s klaviyo settings and activate the log setting as below image. Try to submit the form, then navigate to the file “debug.log” inside the plugin folder (yoursite-domain/wp-content/plugins/include-klaviyo-for-elementor-pro/) and sent me these info for further debug and support.

hi @cenzi it was a week i don’t hear from you, so i assume that your issue have solved.

I will mark this as solved, but if you need my help please feel free to asking me. Thanks you!

Hi @cenzi i have rebuild a test environment with your info above – and it working as expected. I think this should be something else.

Can you please send me url to the page with the issue form – i will try to identify the issue. Also, try to deactivate, remove and install the plugin again to see if it fixed!

Hi @cenzi the plugin still working in all of my sites (all of them have Klaviyo at bottom of the actions list – can you please double check this?!)>

if the issues still present, then please provide me the url of the page have the form. Also, below info:
* your WP version
* Your Theme – name and version
* your PHP version
* Your Elementor/Elementor Pro varsion
* The plugin version
So i can rebuilt into a test site for debug.

hi@everythingred it was a week i don’t hear from you, so i assume that your issue have solved.

I will mark this as solved, but if you need my help please feel free to asking me. Thanks you!

I’m Glad to hear that, again thank you for using my plugin. Have a great day!

Hi @bellemode thak you for using my plugin. This is an Elementor Pro’s bug and they not fix it yet for a long time. Please try this to see if it fixed or not.

• Temporary deactivate my plugin
• update Elementor/Elementor Pro or run Elementor Database Updater
• Reactivate my plugin again

Note: If apter these step the issue still exist, i think maybe you have another problem. If you want me to make further support on this, please contact me at [email protected]

Hi @everythingred thank you for using my plugin. If your Elemetor pro form submit button is missing – usually this is Elementor pro issues (my plugin don’t touch to the form CSS and display, it just silent working behind – you can confirm this by temporary deactivate my plugin to see if the issue gone or not).

Note: I’m glad to help you on this as my thank for using the plugin, but it’s out of this topic scope. So if you want my help, please contact me via [email protected]

Hi?@gyrdnv ?it was a week i don’t hear from you, so i assume that your require have solved.

I will mark this as solved, but if you need my help please feel free to asking me. Thanks you!

Thank @dantwah for you quality feddback. I’m glad that my plugin helful for you.

hi @dantwah as i know, now to send consent email in klaviyo, you need to use the subscribe API endpoint instead of members. So i have just felease a new version (2.0) that have the option allow you to chose which endpoint to send. Please update the plugin and cho sudscribe endpoint – then try again.
Hope this help and thank you for using my plugin.

Hi @gyrdnv i have release a new version (2,0) which is have the option allow you to chose the endpoind between members and subscribe. Please update and use the setting that fit for you.

Hi @gyrdnv, thank you for using my plugin. The i will develop a ways for you to do this. I will tell you here when i done the new release (maybe to night).

Hi?@dvirhamami , it was a week i don’t hear from you. So i will mark your question as resolved. If it’s not please feel free to asking me for further support.

Hi @dvirhamami i don’t understand what you mean. If you own a Klaviyo account you can manually add emails into you list as subscriber (please note that add emails to your mail list without owner permission is bad).

In case you want to automatic add every new WP user as Klaviyo subscriber then this require is out of this plugin scope and function. I think you can try to find other plugin for this.