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Forum Replies Created
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Forum: WordPress Mobile App
In reply to: HTTP error in WordPress iOS appSounds to me like a connection problem between your internet access and your hosting. I would recommend that you contact your hoster’s support team. They may be blocking access from certain IPs or IP ranges that also include your access.
I don’t think WordPress can help here, unless you use a security plugin in your project that could also trigger this blocking. In this case, I would recommend that you contact the support team for this security plugin.
Forum: Everything else WordPress
In reply to: wordpress reloading time issueYour sitemap is generated by Rank Math. I would therefore recommend that you contact their support forum to clarify your request: https://www.ads-software.com/support/plugin/seo-by-rank-math/
Forum: Fixing WordPress
In reply to: generate press user loginYour project could be hacked. My recommendation: first read this article:
FAQ My site was hacked
After that I would recommend checking whether you still have a clean backup. If necessary, ask the support of your hoster. If so, delete all files and the database and restore the backup. Then change all access data in the hosting. This should solve the problem.
Finally, you should secure your project. This is described in more detail in the article here: https://www.ads-software.com/documentation/article/hardening-wordpress/
If you need personal help at any point, try contacting your hoster’s support first. Alternatively, you may also find someone here: https://jobs.wordpress.net/
Forum: Fixing WordPress
In reply to: “Next Page” Block Scrolls to Top of Page after Clicking itThis is difficult to reproduce without a link to the page?
This is probably the reason described here: https://make.www.ads-software.com/support/2025/03/about-the-spectator-role-in-the-wordpress-support-forums/
Forum: Fixing WordPress
In reply to: Replace a word on websiteYou are obviously using a 10 year old plugin: https://www.ads-software.com/plugins/woocommerce-product-gift-wrap/
Only this plugin contains this text. I therefore see 2 possibilities for you:
- Do without this plugin and use a more up-to-date one for Gifts. This would be advisable anyway as it is unclear whether and for how long this plugin will still work.
- You should be able to adapt the text with the help of the Loco Translate plugin via the plugin’s language file.
Forum: Fixing WordPress
In reply to: Misdirected LinksUnfortunately, I also don’t know where your screenshot comes from. The form you see there is not a WordPress standard.
Based on your statement that you are using Advanced Custom Fields, I assume that this is a form that is managed via it. However, I am not aware that there should be such a malfunction there.
I would therefore recommend the following:
First create a backup of your project.
Then deactivate all plugins except Advanced Custom Fields (ACF) and try to customize a text with a link again. If the problem persists, I would recommend that you contact the ACF support forum: https://www.ads-software.com/support/plugin/advanced-custom-fields/
If the problem no longer exists, it was caused by one of the deactivated plugins. You could then try to activate them individually until the problem reoccurs – then you will have found the culprit.Forum: Fixing WordPress
In reply to: Space in editor title and headingsThis gabs are due to the font you have chosen, “Nanum Myeongjo”. As soon as you change it, the text is written without the spacing.
If you are not sure how to change this, please contact the support team of the Kadence theme you are using: https://www.ads-software.com/support/theme/kadence/
Forum: Fixing WordPress
In reply to: Misdirected LinksWhich plugin provides you with this interface for editing? Without knowing which one it is, I can’t really help you.
Forum: Fixing WordPress
In reply to: Responsiveness Issue on “Our Services” Page (Mobile View)The slide at the bottom of the page has a greater width. I don’t see why – this is apparently created via the PageBuilder Elementor you are using and is unmanageable. I would recommend you to check this slider, especially if there are fixed width specifications such as 380 or 400 pixels. If you have any questions, I would recommend that you contact the Elementor support forum: https://www.ads-software.com/support/plugin/elementor/
I.e. you don’t want to display the search when scrolling? That would be possible with some custom CSS. A link to your page could help to provide you with the code for this.
Forum: Requests and Feedback
In reply to: Last Update DateSounds plausible. I would recommend that you store your request in Core Trac so that developers from Core can evaluate it and take it into account if necessary: https://core.trac.www.ads-software.com/newticket
Forum: Fixing WordPress
In reply to: Problem with a menu subitem@@You have to customize the menu separately. It is not normally built from what you define as parent-child pages.
How you edit the menu depends on which theme you are using. With classic themes, the administration can be found under Appearance > Menu. For modern FSE themes, go to Appearance > Editor > Template > Edit header. Depending on the PageBuilder used, the administration could also be located somewhere else. If you cannot find it, please contact the support of your theme.
Forum: Fixing WordPress
In reply to: Media files search not working specific file.If you search for just a part of the file name you will find it? Leave out the
@
in the search – does it work then?Forum: Fixing WordPress
In reply to: Cart is empty on mobile versionThis also happens on my desktop. I notice that your page reports some errors when loading the page. The reason could possibly be that the Litespeed optimization plugin you are using is optimizing too much. I would recommend that you deactivate Litespeed as a test and see if it works better then.
I also see that you are using the commercial theme BeTheme. This provides some functions for WooCommerce, not just for the display. If the problem persists without Litespeed, I would recommend that you contact the theme’s support team: https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048/support – questions about commercial products cannot be answered here in the forum.