Thu P. a11n

Hi there,

Confirmation emails can only be sent from the admin by the site owner three times. If you do not see the “Resend confirmation email” link, this is because the maximum number of resends has been exceeded. You will need to Trash and then Delete Permanently that subscriber, and have them sign-up again via your enrolment form if you wish for them to go through the confirmation process.

Feel free to get back to us in case you have any additional questions!

Hi Ryan,

Thanks for reporting this issue. Our developers are looking into it.

It looks like this issue is related to WooCommerce email customization. Could you try downgrading MailPoet to version 4.55.0 for now while waiting for a fix? You can select the version and download it from the bottom of this page: https://www.ads-software.com/plugins/mailpoet/advanced/

Let us know how it works for you!

Hi @mnooogo,

We appreciate your feedback however this doesn’t seem to be a widespread issue. I’ve got the Google for WooCommerce plugin installed on my site but not experienced the error you’re referring to, so the issue likely comes from a misconfiguration or conflict on your site.

To troubleshoot further, please create a topic with all the details about the error in our support forum. We’ll be able to help you there.

Hi there,

I understand you encountered an error when uploading the plugin. It seems this error is related to the file size limit being too low instead of the link to the file itself expired. I’d recommend checking this article for more information on how to increase this limit and fix the error: https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-link-you-followed-has-expired-error-in-wordpress/

Hi there,

You can check our guide here on setting up MailPoet for a multi-lingual site: https://kb.mailpoet.com/article/203-support-for-multilingual-plugins

If you have further questions about this, I’d recommend contacting the developer of your multi-lingual plugin directly for assistance.

Hi there,

As mentioned in another topic, we have prioritization to make sure more urgent issues are addressed. We won’t have further news on this request I’m afraid.

The topic will be marked as resolved after a few days if there isn’t more update.

Hi there,

Thanks for providing the detailed feedback and correction! Our developers do prioritize fixing more urgent issues however rest assured, we do intend to address this.

Hi there,

Thanks for your feedback! We’d greatly appreciate if you could add your feature requests on this page. This will allow you and other users track the progress of the requests.

Hi @gesundegeschenke,

Do you still see this message after increasing the PHP settings? Could you share the updated system info so we can take a look?

Hi there,

Can you try removing the hello.php plugin completely? If you can’t do this from the frontend, please delete it from the /wp-content/plugins/ directory via the FTP connection.

Have you updated the site url and WordPress url recently? If so, can you try reuploading the video? Can you also share the site url?

Hi there,

I can’t seem to replicate this issue from my site with the same WordPress version. Here’s a screenshot of what I seeL: https://d.pr/i/uzkMmz

It seems that there might be a conflict issue on your site which might be caused by a plugin or the theme.

Can you try disabling the “AddFunc Header & Footer Code” plugin and see if that helps bringing the plugins back?

If that doesn’t work, you could try installing the Check Conflicts plugin to disable all plugins and enable a default Twenty Twenty theme to see if that brings the plugin list back.

Hi there,

Please help me, how can I export goods from shopengien if my website is not working?

Could you elaborate more about the issue you’re facing and when it started to happen? A screenshot would be helpful for others to understand your issue.

There are a few free options for taking screenshots:

• https://snipboard.io
• https://getcloudapp.com/
• https://awesomescreenshot.com/

There is also a walkthrough guide here: https://wordpress.com/support/make-a-screenshot/

Hi there,

We’re resolving the issue with you and CedCommerce in a support ticket. As this thread is resolved now, feel free to continue our conversation in the ticket so we can help you there.

Hi @esther0708,

As each site is unique, can you open your own forum thread so we can take a look at your site and issue separately?