Chakrapoj

Dear @quadlayers

Thank you for the fix.

issue #5 is solved – multiple files can now be uploaded
issue #6 is solved – although there’s no notification email, it’s not needed as the files now show up as attachments within the woocommerce order page

Thank you again for the support. I’ll mark this issue as resolved.

@quadlayers Still awaiting your response regarding the two issues above

to recap:

issue #5 = file picker only uploads one file per order (if multiple files are attached, only the last file gets uploaded and added to media)

issue #6 = usually any new file upload will trigger a ‘file upload notification’ email, and show up as an attached file to the woocommerce order – this no longer happens

I appreciate your prompt response

Hi @quadlayers

I updated to the latest version of the plugin.

(1)-(4) works well, no problems now

However, 2 new minor issues came up:

(5) looks like only one file can be uploaded per order (i was able to attach multiple files from the file picker, but only the latest attached file gets uploaded into ‘media’)

(6) there are no more file upload notification emails + the uploaded file doesn’t seem to be linked to the order – i.e. when looking at order details in woocommerce, there is no link to the media file

Thank you

Thank you for your reply.

Screenshots (corresponding to issues 1-4):

[Customer Info Page (/rfq-2)]
(1) https://snipboard.io/IDl5JF.jpg
(2) https://snipboard.io/hKEt1s.jpg

Fill in random contact info, then press submit to go to order receipt page

[Order Receipt / Thank You Page]
(3) https://snipboard.io/PsRp5C.jpg
(4) https://snipboard.io/or3JTL.jpg

—-
#1 #2 is with regard to the ‘upload files’ – it uploads fine, but unable to edit photo or remove file

#3 #4 is with regard to the layout of the subsequent page – in #3, the “Your request has been successfully…” and “Order#/date/type” sections normally show up at the same margin as the rest of the page (i.e. doesn’t push all the way to the left and at the top) – in #4, the number ‘2’ appears out of nowhere before the ‘Attach Files’ text – both issues (#3 #4) goes away if the file upload function is disabled and removed from WCM

Couldn’t wait any longer for the reply. Decided to disable the file upload function instead. Please let me know if it will work in future updates. Thank you.

WCM Version:4.3
WooCommerce Version: 3.6.2
WP Version: 5.2