Tickera

Hi Barry,

Tickera uses its own Custom Forms add-on.
Here you will find more about the add-on – https://tickera.com/addons/custom-forms/

Hi temp2020,

If you are using any of Tickera add-ons, make sure that the add-ons are updated.
Also, check this solution – https://tickera.com/tickera-documentation/troubleshooting/im-getting-warnings-notices-website-whats-wrong/
Hope it helps.

Hi tockmin,

Please check this solution – https://tickera.com/tickera-documentation/troubleshooting/ticket-is-downloaded-as-pdf-but-is-blank-when-opened/

Let us know if it helps.

Hi there.

Can you please let us now the support ticket number or your email so we could check what caused this delay?
Thank you.

Hi there.

We are sorry to hear that.
Can you please let me know if our support has refunded you for the plugin?

Hi there,

We totally understand. WMPL compatibility is on our feature list, however, unfortunately we can’t tell for sure when it will be done :/

Hi there,

Can you please contact us at [email protected] since we will need additional information from you?

Hi there,

Please try to add following CSS into WP > Appearance > Customize > Additional CSS:

.tc-event-date-wrap {
display: none;
}

Let me know if it helps.

Hi there,

Tickera will automatically create an endpoint onto your Stripe account whenever the “Enable Webhook” is activated. It can be found under Stripe Dashboard > Developer > Webhooks
There’s no need to configure anything else in Tickera Settings neither in Stripe settings, aside from activating the “Enable Webhook” option.

• This reply was modified 3 years, 8 months ago by Tickera.

Hi there,

We’re very sorry to hear that you had a bad experience.
On our website you are able to find all about check-in apps – https://tickera.com/checkinera-app/
In regards to the issues you had, we have asked for FTP which, at the end, we hadn’t received :/

Hi there,

Since you are using free version, you can use following check-in apps:
iOS – https://apps.apple.com/us/app/ticket-checkin/id958838933
Android – https://play.google.com/store/apps/details?id=com.tickera.tickeraapp&hl=en&gl=US

Let us know if you need any additional information.

Hi there,

Unfortunately, this feature is not yet released.
As soon as we make any progress we’ll let you know.

Hi there,

We can see that you have submitted new support via our site. Our support team will check what might be wrong as soon as possible.

Hi sanziam,

I’m sorry to hear that you had issues with Freshdesk ticketing system, we will check what might be wrong.
In regards to the compatibility, Bridge for WooCommerce is fully tested with WC WC 5.0.0 or 5.1.0 and it is compatible. So, you can update the add-on.

@presscode, please contact us via our website and we’ll sort it out

Thank you.