tictubso

This is my domain which includes the WWW and I’ve not changed it.

Seems to match the CusRev site, which is why I’m perplexed

Thanks Chester, done

Yes I think I’ll have to. I previously tried deleting the plugin and restarting with it, but it retained the settings and I’m guessing that’s got something to do with it not working

Hi @gaurav1092,

Any chance of taking a look at this? And if you’re out of ideas please advise the steps to entirely delete your plugin

Hi @gaurav1092,

Any chance of taking a look at this? And if you’re out of ideas please advise the steps to entirely delete your plugin

Hi, thanks for the reply! My host fixed the 520 error code now, so I reactivated your plugin and reconnected it to my site. Let’s see how it goes.

Actually, now the backend of my WooCommerce site is totally unusable too.

Web server is returning an unknown error
Error code 520

I tried deactivating your plugin and my site didn’t go back to how it was prior, it’s just left a big old mess.

This is my site.

• This reply was modified 1 year ago by tictubso.

Hi, I duplicated my request onto your Theme and Plugin Support page as requested.

Ok, so here’s what I did this just now:

1. Deactivated all plugins (except for WooCommerce and AST)
2. On another tab, had my admin page open with the ‘processing’ orders
3. Reactivate each plugin one by one
4. After each plugin was reactivated, I refreshed my ‘processing’ tab and noted the AST ‘Add Tracking’ action icon was there and so appeared to be working as expected
5. After all plugins were reactivated, the AST ‘Add Tracking’ action icon was there and so appeared to be working as expected
6. Went into the AST General Settings and added some order statuses to the “Add Tracking Order action” area, and then clicked “Save & close”
7. Refreshed my ‘processing’ tab and the AST ‘Add Tracking’ action icon was NOT there for any order status

Thank you for updating your documentation. While I notice it, it still refers to the Fulfillment Workflow panel.

Using the Query Monitor plugin I am presented with these warnings:

include_once(/var/lib/sec/wp-settings.php): Failed to open stream: No such file or directory

and

include_once(): Failed opening '/var/lib/sec/wp-settings.php' for inclusion (include_path='.:/opt/alt/php81/usr/share/pear:/opt/alt/php81/usr/share/php:/usr/share/pear:/usr/share/php')

Thank you for your reply. I did all of that and in the end I’m convinced it’s actually your plugin. Looking at your documentation, I can see the sections under “Settings” (Fulfillment Workflow, Add Tracking Options etc) are different to mine [screenshot].

Thanks for the reply, I was about to share a screenshot and then saw that the reviews were showing as “Private”. I then found the setting to make it “Live mode”. Is it possible to change the status of the “Private” reviews such that they are in “Live mode”?

Hi,

Thanks for taking the time to look at this. Actually yes I did manage to get the order for the “Bulk Actions” dropdown sorted reasonably nicely.

But now I’m using the Admin Columns Pro plugin. It allows me to change the status of an order really easily and quickly (in-line), but I can’t seem to update the order of the status as they appear there. If you could provide assistance to this, it would be highly regarded indeed.

Thank you for the reply! I dropped those tables and so far everything else looks fine.

Appreciate the reply.

Thank you, it does help ??