tigerlogic

GemmaW, if you don’t mind trying the signup for paid plans when you get the chance. Those purchasing issues should be resolved at this point. But if not, I’d be more than happy to handle the signup.

Hi GemmaW, if you would like to contact me directly. [email protected], I will be more than happy to walk you through. We can setup a join.me session or I can guide you via phone. Essentially, if you have accepted the agreement, yolink should be installed. You just need to add ‘search’ under the available widgets section to your site.

The accept agreement should be working now, we are still bubbling up issues from the data migration with our API provider, and we hope to resolve that by the end of the week. But you should be able to try it and crawl up to 50 docs at this point.

-yolink

Hi, we apologize for the inconvenience. We performed a data migration with our API provider, and there have been some complications. We are diligently working on the issue and will let you know as soon as we are operational again.

-yolink Search Team

Thanks for clarifying. That’s not something we can do right now, but we’re looking into it for future versions. We’ll keep you posted!

Thanks for pointing out the oversight in our FAQ. We have updated it as we work to expand our information repository, but please contact us with any specific questions for now.

Regarding multisite, you can either register your API key for a multisite license that will apply to all your sub-sites, or register each subsite for a single-use key. It’s up to you.