tilalahmad

@simea

Thanks for the confirmation. It is our priority to continue providing the best service to our users. We would very much appreciate it if you would please take a few minutes today or the next few days to share your feedback. It would help us to provide you with best support and service.

@irandall

Thank you for your feedback. We hope you are happy with our Plugin. We would love to hear how satisfied you are with the Plugin. And could you take a moment to leave a review?

@fondueset

Thanks for your feedback and good to know that the Plugin start working again. We are working hard to build a higher quality free product for our customers by listening to their comments and concerns.

Reviews help our Plugin build an online presence and helps others learn about us. We value your opinion, please take a few minutes to leave us a review.

@simea

Recently we were facing an API Connection error and we just fixed the issue. Please give another try to the plugin. We hope it will work. Otherwise please enable debugging in WordPress and share the error details with us.

@fondueset , @zachtlmusic

We have fixed the above reported issue in Aspose.Words Exporter WordPress Plugin. Please double check and confirm, so we will close the ticket.

@irandall

Have you enabled the debugging and found more details of the issue?

Furthermore, we recently noticed an issue in Aspose.Words Exporter WordPress plugin and just fixed it. We will appreciate it if you double check the Plugin maybe you were facing the same issue.

@yonahs , @zachtlmusic

Thanks for your patience. We have fixed your above reported issue. It should work now as expected.

@fondueset , @zachtlmusic

We apologize for the inconvenience. We have reproduced the reported issue and working to fix it. We will notify you as soon as it is fixed.

@yonahs @zachtlmusic

We are sorry for the inconvenience. We have reproduced the issue at our end and fixing it at a high priority. We will update you as soon as the issue is resolved.

@irandall

I’m afraid the plugin at our side and its working as expected. However, can you please try to export a simple post (without comments, extra fields and embedded images, etc) and make sure that PHP is not running in safe mode, or outbound HTTP requests are not blocked by the server.

Otherwise, please enable debugging in WordPress and see if you can capture any details. It will help us to diagnose your issue.

@yonahs

We have tested the plugin at our side and its working as expected. However, you can try the following to help us diagnose the cause.

1. Please ensure you are using the latest version of the plugin, WordPress and PHP.
2. Try to export a simple post (without comments, extra fields and embedded images, etc).
3. Make sure that PHP is not running in safe mode, or outbound HTTP requests are not blocked by server.

We hope that it should work. However, if the issue persists, then please enable debugging in WordPress and see if you can capture any details.

@lmgm

Thanks for your positive feedback on your experience with our plugin. Please keep using our plugin and do not hesitate to reach out if you have any questions, comments, or concerns. We will be more than happy to assist you.

@ivysashar

Did you manage to resolve the issue? or still, need any help in this regard? We will be happy to hear from you again.

• This reply was modified 4 years, 2 months ago by tilalahmad.

Thanks for your feedback. Please feel free to give another try to Aspose.Words Exporter WordPress Plugin, when time allows.

@carylb

We haven’t heard back from you regarding the above issue. Hopefully, your issue has been resolved with the latest version. Can we close the issue or you still need any assistance in this regard?