tilepattern

Hi Hannah,

Thanks for taking the time to answer me. My other WP sites are running that older PHP version without problem, so it didn’t occur to me that it might be the issue. I did change it to PHP 8.0.21 and the customise page is still just showing “you are cutomising [sitename]” at the top left — and nothing else.

Does the error message “Uncaught SyntaxError: expected expression, got ‘<‘ customize.php:6260” mean anything to you, or anyone else reading this?

If I just understood where to look for the problem, that would be a good start.

Like I said, I replaced the customize.php page with one from a clean install and it made no differene — so how could the problem be this page?

I’ve got PHP 7.4.30 and WP 6.0.1

I can’t stop trying. I thought of looking at the customise page using FF web developer and found this under debugger:

Uncaught SyntaxError: expected expression, got '<' customize.php:6260

I know html and css, but nothing about PHP, so I was hoping I could catch an obvious orphan “<” on that page, but no such luck.

Web search turns up nothing comprehensible to me.

I’ve been at this for two weeks.

I’m afraid I can’t post a link — long story.

• This reply was modified 2 years, 3 months ago by tilepattern.

Well, I don’t understand what happened — whether it’s an issue with my host, Word Press or something about the Kadence starter template and/or the accompanying plugin.

I have tried and tried to dig up an answer on the web with no success. I give up, and am going to wipe everything and start all over again.

Of course, I will constantly worry the blank customise page will suddenly happen again, but as I don’t know what caused it in the first place there is nothing I can do.

Hi Hannah,

I had a backup and that didn’t resolve the problem.

When I contacted my host, they said I needed to pay one of their developers to resolve the problem.

I’ve already spent days trying to fix this and there is no money in the budget for a developer.

Given all that I’ve mentioned trying, can you give me any other information on what might be causing a blank customiser?

Thanks