Tim Blake

I don’t know if this helps any, but the database to my public site has 46 tables. The sandbox database has only 20 tables. The tables don’t even start with the same prefix. Apparently, at some point, I renamed the tables in my old (public) site to have a different prefix.

PLEASE HELP!!!!

Is there anyone out there who can help me with this issue? I really need an answer.

Okay, ignore my previous question. Since a large portion of my new site exists on my development server, I decided to take that site live. Guess what, the site works fine on my iPad and iPhone. So can someone please tell me what I need to do in order to make the public site work like my sandbox site? Is the problem in the database or elsewhere?

Just a follow up question: Could there be something in my stylesheet that is prohibiting the site from displaying on mobile browsers? Again, the site looks fine on multiple browsers on my desktop, but displays nothing on my iPad or iPhone.

Thanks Trisha, I did what you recommended and downloaded a copy of my database and then updated wordpress. Unfortunately now, nothing previews on my iPad or iPhone. The page loads but is totally blank. Weird!

I really can’t import files from my sandbox server, since the two sites are not identical. The sandbox site doesn’t contain any of the posts attached to my public site. That was my main reason for moving the site the way that I did.

Just to test whether the theme itself might be the problem, I switched to the twenty-fifteen theme. I still get the same results… a blank page. However, if I switch back to “maintenance mode,” the maintenance mode message shows up. Hopefully this gives you a better idea of what’s going on, because I’m clueless.

Thanks so much James. That was exactly what I needed.

Sorry about making the files private. It’s the first time I’ve used Pastebin, so I wasn’t really sure about what I was doing.

Anyhow, I’ve sent a request through the jetpack support page. I look forward to your response.

Thanks!

Unfortunately Jeremy, the “if” statement didn’t seem to help. In fact, I didn’t even have to update Jetpack to see that it wasn’t going to work.

Anyhow, I’ve pasted a copy of one of the PHP files from my theme to Pastebin that contains the “sharing_display” statement. I really didn’t see the need to upload the entire theme, but you may have your reasons.

The file shows how the <?php echo sharing_display(); ?> statement currently appears in my theme. This setup has functioned well for quite some time… at least until the Jetpack 2.7 update.

Let me know if you need something more from me.

To be honest, I’m currently working on a new theme to replace this one, so I’m not sure how dire this problem really is. Within a couple of months, I hope to have this site replaced with a new one. I just wanted to make you guys aware in case you’ve seen other

Thanks again Jeremy. I’ll be back in touch.

Thanks for the response Jeremy.

First, I probably won’t be able to test the recommended changes before this weekend. But in the interim, to answer your question, the lists below show the Jetpack modules, I’m currently running, and the other plugins I’m running on the site.

Jetpack Modules
WordPress.com Stats
Notifications
Sharing
Spelling and Grammar
WP.me Shortlinks

Plugins
Akismet
AntiScraper
Author Box With Different Description
Contact Form 7
Easy FancyBox
Google XML Sitemaps
Greg’s High Performance SEO
HTML5shiv
Multiple Galleries
Riva Slider Pro
W3 Total Cache
WordPress Database Backup
WordPress File Monitor Plus
WordPress Importer
WordPress Ping Optimize
WP-Optimize
WP-PageNavi

Jeremy,

I’m embarrassed to say, that worked. Apparently I forgot to clear the cache before viewing the page. Some days I should just stay in bed.

Thanks for your help,
Tim

Thanks Jeremy. I thought I did that, but it’s possible that I didn’t. I’ll try again this weekend and let you know how it goes.

Beau,
I just wanted to thank you again for your assistance. I discovered that the offending command actually was coming from my theme. This was my first attempt at creating a WordPress theme, so I’m sure it’s not the only issue.
My ‘functions.php’ contained the following code:

// Load jQuery
	if ( !is_admin() ) {
	   wp_deregister_script('jquery');
	   wp_register_script('jquery', ("https://ajax.googleapis.com/ajax/libs/jquery/1.4/jquery.min.js"), false);
	   wp_enqueue_script('jquery');
	}

To fix the problem, I simply changed the ‘1.4’ to ‘1.8’. Honestly, I’m not sure if this was the best solution or simply a bandaid. Maybe you could shed some light?
Either way, I sincerely thank you for taking your time to help. The plugin and ‘Site Stats’ both appear to be working correctly now.

Beau,
Thanks again for your assistance with this. I’ve already started investigating what could possibly be loading in this outdated jQuery. I’ll continue digging and hopefully I’ll be able to get to the bottom of it quickly.

I’m going to leave this topic open for the time being, in hopes that I’ll figure out the culprit. When I do, I’ll post a reply and mark this topic as resolved.

Thanks Beau. I’m also on the east coast, so that’ll make it easier. I’ll switch it over first thing on Tuesday AM. That way it will be ready to go when you are.