Tharusha Induwara

Thank you so much for letting me know about the update. Everything is perfectly working now. Thanks for focusing on this issue and pushing the fix with the update.

I have raised a ticket with the system report. Also, this is what happens after updating to the newest version v3.1.6. The backend is fine. But the frontend is completely down.

Beknowin, you don’t need to deactivate the plugin. Just roll back to the previous version which is v3.1.5.

You can download the previous version via here

Wissam, the side effects of this issue are not loading frontend of the website at all, and all the pages are not displaying any content.

Sure. I will create a support ticket there.

This is the error message

An error of type E_ERROR was caused in line 786 of the file /home/synthwavelabs.com/public_html/wp-content/plugins/cloudinary-image-management-and-manipulation-in-the-cloud-cdn/php/class-assets.php. Error message: Uncaught Error: Call to undefined method Cloudinary\Delivery::clean_url() in /home/synthwavelabs.com/public_html/wp-content/plugins/cloudinary-image-management-and-manipulation-in-the-cloud-cdn/php/class-assets.php:786

Should I submit the report created in v3.1.5 or v3.1.6? The issue persists with the v 3.1.6.

• This reply was modified 10 months, 1 week ago by Tharusha Induwara.

Thanks for the update. I hope this issue will be resolved soon. Otherwise, the plugin would be great. Could you please specify the locations where you need the screenshots? (Plugin settings, elementor page or etc).

Also, I noticed an additional issue too. When the X-currency plugin was activated, the Elementor products widget (Not any third-party addon widget) image sizes changed to full, not the pre-defined cropped size.

Below image is before activating the plugin.

Below image is after activating the plugin

Also, this issue fixed right after deactivating the plugin.

Another issue I spotted is this.
The real-time server details widget worked properly for a couple of days. After those days the widget did not show Server uptime values and the RAM, CPU, PHP and WP memory value color bars.. Also, there is another thing. I have multiple websites hosted on both shared hosting and VPSs. The widget in websites on VPSs doesn’t have this value not showing issue at all. But the websites hosted on shared hosting servers have this widget issue.

Hi, @stalukder03 Thanks for your reply. Also, I saw some multiple other issues as well. Is it okay to post about those here?