Forum Replies Created

Viewing 15 replies - 1 through 15 (of 25 total)
  • Plugin Contributor TimBHowe

    (@timbhowe)

    Hey @kenlyle,

    Currently this is not a feature in the plugin, but it is on our radar. We will hopefully working on that next for end of Q1.

    We will keep you post as we make updates.

    Plugin Contributor TimBHowe

    (@timbhowe)

    Hey @nikkag

    The issue you bring up sounds like it is related to how the costume “fields shipping_my_regione” and “shipping_my_tipo” fields are being saved.

    Woo Address Book 2.6.2 copies the default WooCommerce address data structure in the data base where each address input field is saved as it’s own row in the {wp_prefix}_usermeta table.

    WooCommerce save the default shipping or billing address using meta_keys of ‘shipping_address_1’, ‘shipping_address_2’, ‘shipping_city’, ‘shipping_postcode’, etc…

    The Woo Address Book plugin allows multiple addresses by adding an index number to the meta_keys ie. ‘shipping2_address_1’, ‘shipping2_address_2’, ‘shipping2_city’, ‘shipping2_postcode’, etc…

    You will want to review the ‘woocommerce_checkout_update_customer_data‘ function in the plugin and use the ‘woocommerce_checkout_update_customer‘ hook to add your custom fields to the correct address.

    Sorry I can’t be more specific but without seeing your save function for your custom fields this is the best I can do.

    Reach out if you have any more questions.

    Plugin Author TimBHowe

    (@timbhowe)

    @redactuk
    We tested it with the Members plugin and where able to replicate the issue you are having.

    While the plugin settings page is not accessible it looks like the individual email field blacklist settings are still available.

    In Gravity Forms in the GFAddOn class there is an check for adding the addon on settings page, and it seems that the current_user_can_any check is causing the issue.

    		// Add addon settings page only when there are addon settings fields configured or settings_page() method is implemented
    		if ( self::has_plugin_settings_page() ) {
    			if ( $this->current_user_can_any( $this->_capabilities_settings_page ) ) {
    				$this->plugin_settings_init();
    			}
    		}

    We added capabilities declarations to our plugin to help fix this in the 2.5.4 release.

    Plugin Author TimBHowe

    (@timbhowe)

    It looks like based on the support forum rules they don’t allow you edit post older then 60 mins
    https://www.ads-software.com/support/forum-user-guide/faq/#how-can-i-fix-typos

    But you can request a moderator to edit/delete the post
    https://www.ads-software.com/support/guidelines/#contacting-the-moderators

    We have gone ahead and sent a request to have a moderator remove the link from your previous post.

    Let us know if you need anything else.

    Plugin Author TimBHowe

    (@timbhowe)

    @ccolemanfmg,
    Thank you for the additional information.

    You will need to edit your comment to remove the Link to form on the site.

    We where able to replicate the issue by having a blank space or empty string in the individual email field’s blacklist settings.

    Clicking the next button triggers that validation function and it is finding that the email field is blank and matches the blacklisted blank email, causing the validation message to fire.

    We are working on a patch to prevent this in the future, but in the mean time please review the list of blacklisted emails for the field.

    Please let us know if this resolves the issue or if you have any additional questions.

    Thanks

    Plugin Contributor TimBHowe

    (@timbhowe)

    This is something you would setting in WooCommerce Core.

    1. It can be done by “Default customer location” in the WooCommerce > Settings > General options.
    https://woocommerce.com/document/configuring-woocommerce-settings/#store-address

    Defines your shop’s address country and state, where you are based as a seller. It determines default tax rates and customer locations.
    Default Customer Address choose the location we assume site visitors are in, before they enter it, to calculate tax and shipping.

    2. Or you can use this WooCommerce hook to set it in the functions.php file of your theme
    https://woocommerce.com/document/change-the-default-state-and-country-on-the-checkout/

    Plugin Author TimBHowe

    (@timbhowe)

    You can also look at using https://docs.gravityforms.com/gform_validation/ filter to catch the forms validation results and alter/translate the message

    Plugin Author TimBHowe

    (@timbhowe)

    This may be due to the your form using ajax and loading the validation after page load.

    https://docs.gravityforms.com/adding-a-form-using-blocks/

    If that doesn’t work we can look into adding some filters to allow you to manipulate the validation message setting before they are output.

    Plugin Author TimBHowe

    (@timbhowe)

    Hello,

    As we don’t have access the the WPML plugin we are unable to complete test the compatibility of the plugin.

    We have started working on prepping all the static strings to make make the plugins settings translatable.

    In your cause through you are looking to translate the custom Error message which is stored in the wp_options table

    Based on this reply
    https://wpml.org/forums/topic/translate-database-string/#post-6896319

    You will want to enable the Auto register strings for translation and enable the “Look for strings while pages are rendered” setting.
    https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/#strings-arent-selected-for-translation

    Additional options might be to look at the
    Gravity Forms Multilingual
    https://wpml.org/documentation/related-projects/gravity-forms-multilingual/

    Other resource
    `Fixing Compatibility With Other Plugins and Themes
    https://wpml.org/purchase/support-policy/

    Achieving WPML Compatibility for Your Themes and Plugins
    https://wpml.org/documentation/support/achieving-wpml-compatibility-for-your-themes-and-plugins/

    Hope this helps.

    Plugin Contributor TimBHowe

    (@timbhowe)

    We have done some basic testing of compatibility with the https://www.ads-software.com/plugins/fluid-checkout/ plugin but unfortunately, they do not seem to work together due to the on-change event.

    $( '#shipping_address_book_field #shipping_address_book' ).on( 'change', function () {
    

    It is reliant on the change on the selectWoo or select2 dropdown changing.

    We can add a feature request and look to get that added in the future

    Hey

    Ran into the same issue.

    2021-07-26T22:00:24+00:00 WARNING Failed to create order. PayPal API response: [UNPROCESSABLE_ENTITY] The requested action could not be performed, semantically incorrect, or failed business validation. https://developer.paypal.com/docs/api/orders/v2/#error-CANNOT_BE_ZERO_OR_NEGATIVE
    2021-07-26T22:15:11+00:00 WARNING Failed to create order. PayPal API response: [UNPROCESSABLE_ENTITY] The requested action could not be performed, semantically incorrect, or failed business validation. https://developer.paypal.com/docs/api/orders/v2/#error-CANNOT_BE_ZERO_OR_NEGATIVE

    It appears to be due to the sub total and total being 0.

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://localhost.dev
    Site address (URL): https://localhost.dev
    WC Version: 5.5.2
    REST API Version: ? 5.5.2
    WC Blocks Version: ? 5.3.3
    Action Scheduler Version: ? 3.2.1
    WC Admin Version: ? 2.4.4
    Log Directory Writable: ?
    WP Version: 5.8
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: –
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: nginx/1.21.0
    PHP Version: 7.4.21
    PHP Post Max Size: 128 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 10000
    cURL Version: 7.68.0
    OpenSSL/1.1.1f
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.5.10-MariaDB-1:10.5.10+maria~focal-log
    Max Upload Size: 128 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 5.5.2
    WC Database Prefix: wp_
    Total Database Size: 5.33MB
    Database Data Size: 3.38MB
    Database Index Size: 1.95MB
    wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    ### Post Type Counts ###
    
    attachment: 2
    customize_changeset: 2
    nav_menu_item: 30
    page: 29
    post: 2
    product: 1
    product_variation: 2
    revision: 24
    wc_membership_plan: 1
    wc_user_membership: 2
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (17) ###
    
    Gravity Forms: by Gravity Forms – 2.5.7
    Admin Columns Pro: by AdminColumns.com – 5.5.3
    Advanced Custom Fields PRO: by Delicious Brains – 5.9.9
    Akismet Anti-Spam: by Automattic – 4.1.10
    Gravity Forms Event Tracking: by Ronald Huereca – 2.4.5
    Hall Customization: by Hall – 1.20.0
    Hall Mail: by Hall – 1.8.3
    Privacy Notice: by Hall Internet Marketing – 1.0.0
    Hall Updater: by Hall – 1.3.1
    WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.2
    Teams for WooCommerce Memberships: by SkyVerge – 1.5.5
    WooCommerce Memberships: by SkyVerge – 1.22.3
    WooCommerce PayPal Payments: by WooCommerce – 1.3.2
    WooCommerce Social Login: by SkyVerge – 2.11.0
    WooCommerce Subscriptions: by WooCommerce – 3.1.4
    WooCommerce: by Automattic – 5.5.2
    Yoast SEO: by Team Yoast – 16.7
    
    ### Inactive Plugins (6) ###
    
    Google Listings and Ads: by WooCommerce – 1.2.1
    Google Tag Manager for WordPress: by Thomas Geiger – 1.13.1
    WooCommerce AvaTax: by SkyVerge – 1.13.0
    WooCommerce Google Analytics Pro: by SkyVerge – 1.10.0
    WooCommerce Stripe Gateway: by WooCommerce – 5.3.0
    WooCommerce Subscriptions Gifting: by WooCommerce – 2.1.3
    
    ### Must Use Plugins (1) ###
    
    Kinsta Must-use Plugins: by Kinsta Team – 2.3.6
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: ?
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    subscription (subscription)
    variable (variable)
    variable subscription (variable-subscription)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #7 - /shop/
    Cart: #8 - /cart/
    Checkout: #9 - /checkout/
    My account: #10 - /my-account/
    Terms and conditions: #42 - /terms-of-use/
    
    ### Theme ###
    
    Name: scaffolding
    Version: 3.2
    Author URL: https://www.hallme.com
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: –
    
    ### Memberships ###
    
    Restriction mode:: Hide content only
    Public content:: –
    Excluded from discounts:: –
    Membership plans:: 1
    Individual:: Members: 0Access method: Product(s) purchaseAccess length: Unlimited Subscription: YesInstallment plan: No
    
    ### Subscriptions ###
    
    WCS_DEBUG: ? No
    Subscriptions Mode: ? Live
    Subscriptions Live URL: https://localhost.dev
    Subscription Statuses: –
    WooCommerce Account Connected: ? No
    Report Cache Enabled: ? Yes
    Cache Update Failures: ? 0 failure
    
    ### Store Setup ###
    
    Country / State: United States (US) — Illinois
    
    ### Payment Gateway Support ###
    
    PayPal Checkout: products
    refunds
    subscriptions
    subscription_cancellation
    subscription_reactivation
    subscription_suspension
    multiple_subscriptions
    subscription_payment_method_change_customer
    subscription_payment_method_change_admin
    subscription_amount_changes
    subscription_date_changes
    
    ### Social Login ###
    
    Facebook: ? Available
    Twitter: Disabled
    Google: ? Available
    Amazon: Disabled
    Linkedin: Disabled
    Paypal: Disabled
    Disqus: Disabled
    Yahoo: Disabled
    Vkontakte: Disabled
    
    ### Action Scheduler ###
    
    Complete: 58
    Oldest: 2021-07-22 11:15:01 -0500
    Newest: 2021-07-26 17:00:01 -0500
    
    ### Status report information ###
    
    Generated at: 2021-07-26 17:13:44 -05:00
    

    Awesome! Glad to hear it and thanks for the info.

    It seems like the issue was the login process for the sandbox was unclear and entering the incorrect information in the manual process was causing the issue.

    Additional checks/validation should be done on the information and documentation improved.

    Otherwise should be all set now for me.

    Hopefully the information above helps.

    Tried https://www.ads-software.com/support/topic/wrong-api-key-results-in-fatal-error-how-to-fix/#post-14607222

    It didn’t work

    Manually deleted the woocommerce_ppcp-gateway_settings and woocommerce-ppcp-settings from the wp_option table.

    Ran into the same issue.

    We where trying to set it up using the PayPal Sandbox Business Pro account

    We will keep looking into it but hope this helps

    The reply was

    ["body"]=>
      string(77) "{"error":"invalid_client","error_description":"Client Authentication failed"}"
      ["response"]=>
      array(2) {
        ["code"]=>
        int(401)
        ["message"]=>
        string(12) "Unauthorized"
      }

    Error

    2021/07/22 20:04:56 [error] 83366#83366: *125028 FastCGI sent in stderr: "PHP message: PHP Fatal error: Uncaught WooCommerce\PayPalCommerce\ApiClient\Exception\RuntimeException: Could not create token. in /www/localhost/public/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-api-client/src/Authentication/class-paypalbearer.php:122
    Stack trace:
    #0 /www/localhost/public/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-api-client/src/Authentication/class-paypalbearer.php(97): WooCommerce\PayPalCommerce\ApiClient\Authentication\PayPalBearer->newBearer()
    #1 /www/localhost/public/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/src/Settings/class-settingslistener.php(150): WooCommerce\PayPalCommerce\ApiClient\Authentication\PayPalBearer->bearer()
    #2 /www/localhost/public/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/src/class-wcgatewaymodule.php(236): WooCommerce\PayPalCommerce\WcGateway\Settings\SettingsListener->listen_for_vaulting_enabled()
    #3 /www/localhost" while reading response header from upstream, client: 98.0.35.41, server: localhost.dev, request: "GET /wp-admin/admin.php?page=wc-settings&tab=checkout&section=ppcp-gateway HTTP/1.0", upstream: "fastcgi://unix:/var/run/php7.4-fpm-localhost.sock:", host: "localhost.dev", referrer: "https://localhost.dev/wp-admin/admin.php?page=wc-settings&tab=checkout"
    
    ### WordPress Environment ###
    
    WordPress address (URL): https://localhost.dev
    Site address (URL): https://localhost.dev
    WC Version: 5.5.1
    REST API Version: ? 5.5.1
    WC Blocks Version: ? 5.3.2
    Action Scheduler Version: ? 3.2.1
    WC Admin Version: ? 2.4.1
    Log Directory Writable: ?
    WP Version: ? 5.7.2 - There is a newer version of WordPress available (5.8)
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: –
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: nginx/1.21.0
    PHP Version: 7.4.21
    PHP Post Max Size: 128 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 10000
    cURL Version: 7.68.0
    OpenSSL/1.1.1f
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.5.10-MariaDB-1:10.5.10+maria~focal-log
    Max Upload Size: 128 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 5.5.1
    WC Database Prefix: wp_
    Total Database Size: 5.27MB
    Database Data Size: 3.34MB
    Database Index Size: 1.93MB
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    wp_posts: Data: 0.05MB + Index: 0.06MB + Engine InnoDB
    wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_usermeta: Data: 0.03MB + Index: 0.03MB + Engine InnoDB
    wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_yoast_indexable: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wp_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    attachment: 2
    customize_changeset: 2
    nav_menu_item: 30
    page: 29
    post: 2
    product: 1
    product_variation: 2
    revision: 23
    wc_membership_plan: 1
    wc_user_membership: 2
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (15) ###
    
    Gravity Forms: by Gravity Forms – 2.5.7
    Admin Columns Pro: by AdminColumns.com – 5.5.3
    Advanced Custom Fields PRO: by Delicious Brains – 5.9.8
    Akismet Anti-Spam: by Automattic – 4.1.10
    Gravity Forms Event Tracking: by Ronald Huereca – 2.4.2
    Hall Customization: by Hall – 1.20.0
    Hall Mail: by Hall – 1.8.3
    Privacy Notice: by Hall Internet Marketing – 1.0.0
    Hall Updater: by Hall – 1.3.1
    WooCommerce Memberships: by SkyVerge – 1.22.3
    WooCommerce PayPal Payments: by WooCommerce – 1.3.2
    WooCommerce Social Login: by SkyVerge – 2.11.0
    WooCommerce Subscriptions: by WooCommerce – 3.1.3 (update to version 3.1.4 is available)
    WooCommerce: by Automattic – 5.5.1
    Yoast SEO: by Team Yoast – 16.7
    
    ### Inactive Plugins (7) ###
    
    Google Listings and Ads: by WooCommerce – 1.2.1
    Google Tag Manager for WordPress: by Thomas Geiger – 1.13.1
    Teams for WooCommerce Memberships: by SkyVerge – 1.5.5
    WooCommerce AvaTax: by SkyVerge – 1.13.0
    WooCommerce Google Analytics Pro: by SkyVerge – 1.10.0
    WooCommerce Stripe Gateway: by WooCommerce – 5.2.3
    WooCommerce Subscriptions Gifting: by WooCommerce – 2.1.3
    
    ### Must Use Plugins (1) ###
    
    Kinsta Must-use Plugins: by Kinsta Team – 2.3.6
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: ?
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    subscription (subscription)
    variable (variable)
    variable subscription (variable-subscription)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #7 - /shop/
    Cart: #8 - /cart/
    Checkout: #9 - /checkout/
    My account: #10 - /my-account/
    Terms and conditions: #42 - /terms-of-use/
    
    ### Theme ###
    
    Name: localhost
    Version: 3.2
    Author URL: localhost theme
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: –
    
    ### Memberships ###
    
    Restriction mode:: Hide content only
    Public content:: –
    Excluded from discounts:: –
    Membership plans:: 1
    Individual:: Members: 0Access method: Product(s) purchaseAccess length: Unlimited Subscription: YesInstallment plan: No
    
    ### Subscriptions ###
    
    WCS_DEBUG: ? No
    Subscriptions Mode: ? Live
    Subscriptions Live URL: https://localhost.dev
    Subscription Statuses: –
    WooCommerce Account Connected: ? No
    Report Cache Enabled: ? Yes
    Cache Update Failures: ? 0 failure
    
    ### Store Setup ###
    
    Country / State: United States (US) — Illinois
    
    ### Payment Gateway Support ###
    
    PayPal Standard: subscription_payment_method_change_customer
    subscription_payment_method_change_admin
    subscription_amount_changes
    subscription_date_changes
    multiple_subscriptions
    subscription_payment_method_delayed_change
    subscriptions
    subscription_cancellation
    subscription_suspension
    subscription_reactivation
    products
    refunds
    
    PayPal Reference Transactions Enabled: ? Yes
    
    ### Social Login ###
    
    Facebook: ? Available
    Twitter: Disabled
    Google: ? Available
    Amazon: Disabled
    Linkedin: Disabled
    Paypal: Disabled
    Disqus: Disabled
    Yahoo: Disabled
    Vkontakte: Disabled
    
    ### Action Scheduler ###
    
    Complete: 54
    Oldest: 2021-07-22 16:15:01 +0000
    Newest: 2021-07-22 20:00:01 +0000
    
    Pending: 1
    Oldest: 2021-07-22 20:04:47 +0000
    Newest: 2021-07-22 20:04:47 +0000
    
    ### Status report information ###
    
    Generated at: 2021-07-22 20:14:32 +00:00
    
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