timholz

Hi@Shameem

Thanks a lot for your support. It is indeed this new feature that triggers the loading of the scripts mentioned above.

All the best to you. regards TO

@hjogiupdraftplus – thanks for your patience. Disabling the plugin on the main-domain removes the rule in htaccess and frees the way to intall the plugin on subdomains. all the best to you

@hjogiupdraftplus – We’re getting closer. https://www.creatifpassion.ch has its .htaccess and also the subdomain https://archiv.creatifpassion.ch. they both are equipped with their own .htaccess file. But apparently the subdomain inherits the rule from the main-domain, and therefore the critical error is issued, right? Should i disable the rule in the .htaccess file and retry installing the plugin on the subdomain? Or could i temporarily deactivate the plugin for the main domain, install on the subdomain and reactivate on the main-domain? regards theo

• This reply was modified 1 year, 10 months ago by timholz.

Hi @hjogiupdraftplus – thanks for the update. So, i do not have a .user.ini. I only have aios-bootstrap.php and a directive in htaccess. Please check:

https://pastebin.com/4Qs3VE4S

With this in place, i get a critical error when trying to install the latest version on my subdomain. Where can i download the previous version 5.1.8? regards theo

Hi @hjogiupdraftplus – thanks for responding. With flezilla i’ve launched a search for .user.ini. This file is not to be found on my server. Where is .user.ini located? regards theo p.s.(domains are on a litespeed server)

• This reply was modified 1 year, 10 months ago by timholz.

Hi @hjogiupdraftplus – what do you mean by crosschecking? What am i looking for? Does your plugin alter user.ini in any way? You guess, that the path is added twice. How can this happen from 5.1.8 to 5.1.9? How can the path be defined to prevent any fatal error? By the way, i tried reinstalling the plugin on the subdomain in question and it also throws a fatal error. To sum up, your support isn’t very accurate and your english is, i am sorry to say, rather incomprehensible. Have a nice evening

• This reply was modified 1 year, 10 months ago by timholz.

@hjogiupdraftplus – update: i tested some other subdomains. Version 5.1.8 works well. The latest version 5.1.9 causes severe problems.

@hjogiupdraftplus – quite hard to follow your explanations. Before the last update, it worked well. No fatal error was issued. I checked wp-config.php, .htaccess and everything is as it should be. No old references. So far, i never had to touch .user.ini and also aios-bootstrap.php. The subdomain, this error appears, is a wp multisite. As i said, i can’t quite follow your instructions.

Should i delete the plugin, clear the database and then try to reinstall? Where in the dashbord, can i see the black list entries. I checked the dashbord and could not find any list. And what e-mail are you referring to? Is this e-mail triggered, when the blacklist is disabled? have a nice day.

p.s.: i deleted the plugin from the subdomain and again the action could not be accomplished due to a fatal error….

• This reply was modified 1 year, 10 months ago by timholz.

@adamewww – thanks for the feedback.

• This reply was modified 1 year, 10 months ago by timholz.

Hi adamewww – thanks for your support. I could successfully clear the queue as you proposed. Everything works as expected. regards theo

• This reply was modified 1 year, 10 months ago by timholz.

Hi adamewww – Thanks for responding. I tried the same image on both blogs. Blog 1 webp. Blog 2 no webp. I don’t know what to do. I’ll contact you via the support e-mail. Thanks.

Thanks for your answer. It wasn’t a problem, just a suggestion. Thanks for the link. I’ll take a look. all the best – theo

good bye and good luck.

Thanks for the update. It works. I can add the image dimensions to my custom flags, great. regards theo

Hi – something went wrong with the migration. The plugin didn’t operate properly anymore. I removed it and switched to something else that works well. Sorry for disturbing you. regards theo