I’ve just had my first experience with this.
I’m using Cherry Framework and theme52551 purchased from templatemonster… I was made aware the site was displaying a white screen, i logged in to the dashboard and all was ok aside from themes all being gone. I had to create a new themes folder and reinstall cherry and the theme – it also threw my menus out of whack which i had to fix up.
It’s the first time this has happened and the site has been live for almost a month. hopefully after re-installing a themes folder, cherry framework and the theme itself it’ll cause no further issues.
As this is a known issue, I’m afraid that i might be faced with an angry client again!! Very interested to hear of any updates or solutions to this issue.
PLEASE HELP US!