timrv

Hello,

Can you perhaps try the following to test for a possible plugin or theme conflict?

1. Make sure you’re using the latest EM and (EM Pro Version if you have)
2. Make sure your using at least PHP 7.0 or higher
3. To minimize possible plugin/theme conflict, Could you perhaps try and Install WP Safe Mode (https://www.ads-software.com/plugins/wp-safe-mode/)
– Activate and Enable Safe Mode. Please make sure that on the settings a twenty series theme is selected.
– When activated it would help you test as if the Website only plugin activated is EM and twentyseries theme
– After making sure that its working properly, You could start adding additional plugin on the list that is activated and test again until you see which plugin is causing the issue

Hello,

Are you using our Events Widget? If Yes, The widget allows you to enter the placeholder for Event Date/Times. This can be configured when you edit the Widget.

You can checkout our palceholders under Custom Date/Time Formatting from https://wp-events-plugin.com/documentation/placeholders/

Hello,

Thank you for reaching out to us. Events Manager is a plugin of WordPress. Events are a WordPress custom post types, Thus data are stored as WordPress Post Types. You can review this link on how a WordPress Data is stored on database https://blogvault.net/wordpress-database-schema/

Additionally, After booking, EM creates a separate tables that has a prefix of _em at start.

Hello,

Deleting the plugin won’t delete any EM Data. If you want to completely Uninstall EM, You can go to Events > Settings > Admin Tools > Uninstall/Reset.

However, It’s still best and recommended to always make a Website Backup before doing something that you’re not familiar with.

Hello,

Can We perhaps get a sample screenshot of what you’re referring too?

Perhaps changing the settings under Events > Settings > Formatting > Date/Time > Time Format to g:i A is the one what you’re looking for?

Hello,

To use placeholders on template files, You’ll need to do something like:

Simple Way
Put them inside a shortcode. You can use do_shortcode of WordPress to echo those.

[event post_id="123"]My selected event is called #_EVENTNAME[/event]

VIA CODE

<?php echo $EM_Event->output(‘#__EVENTTIMES’); ?>

<?php echo $EM_Booking->output(‘#_BOOKINGID’); ?>

You would need to use either EM_Event or EM_Booking depending if they are Events or Booking related placeholders. More information can be found here https://wp-events-plugin.com/documentation/placeholders/

You can do something like to get the object EM_Event
$EM_Event = em_get_event( $event_id );

The same goes for Em_Booking

$EM_Booking = em_get_booking( $booking_id );

I would like to let you know also that currently We’re very limited in terms of custom coding. https://eventsmanagerpro.com/support-policy/

Hello,

From the video, I noticed that you have other plugins that are still enabled, Have you perhaps tried testing with only EM plugin is enabled and using a twenty-series theme?

Hello,

You can try this snippet and perhaps modify it. https://pastebin.com/n6cQ2cnf

This would allow you to add Custom Exportable Fields on Bookings Tables.

We’d like to inform you also that We currently have a very limited support in terms of custom developement/custom coding.

Hello,

Thank for your response. I have created a similar environment and So far I wasn’t able to replicate the issue. Does it still happens to you event when only Events Manager is the only activated plugin?

Would it possible if Perhaps We could get a sample screen recording?

I will be asking my collogue to try this one also.

Hello,

Yes, You would need to Install the loader. Here’s a sample test settings.

After Installing, There should be an option to select which theme and which plugin to activate.

If perhaps using WP Safemode is confusing, You can do the following this article from YOAST: https://yoast.com/help/how-to-check-for-plugin-conflicts/

Hello,

A sample format for template is: /wp-content/themes/THEME/plugins/events-manager/forms/bookingform

For your Website it would be /wp-content/themes/buddyboss-theme/plugins/events-manager/forms/bookingform

From your example, You would need to remove the templates folder. The first templates folder would become the events-manager folder.

Please let us know if you still encounter issues using our templates.

Hello,

Are there perhaps any Pending Bookings for those events?

Additionally, Can you perhaps paste your code under Events > Settings > Formatting > Event List Format.

Hello,

Does the same issue happens when you’re creating a Page or Post?

Additionally, Can you perhaps try the following to test for a possible plugin or theme conflict?

1. Make sure you’re using the latest EM and (EM Pro Version if you have)
2. Make sure your using at least PHP 7.0 or higher
3. To minimize possible plugin/theme conflict, Could you perhaps try and Install WP Safe Mode (https://www.ads-software.com/plugins/wp-safe-mode/)
– Activate and Enable Safe Mode. Please make sure that on the settings a twenty series theme is selected.
– When activated it would help you test as if the Website only plugin activated is EM and twentyseries theme
– After making sure that its working properly, You could start adding additional plugin on the list that is activated and test again until you see which plugin is causing the issue

Hello,

Can you perhaps try the following to test for a possible plugin or theme conflict?

1. Make sure you’re using the latest EM, (EM Pro if you have one)
2. Make sure your using at least PHP 7.0 or higher
3. To minimize possible plugin/theme conflict, Could you perhaps try and Install WP Safe Mode (https://www.ads-software.com/plugins/wp-safe-mode/)
– Activate and Enable Safe Mode. Please make sure that on the settings a twenty series theme is selected.
– When activated it would help you test as if the Website only plugin activated is EM and twentyseries theme
– After making sure that its working properly, You could start adding additional plugin on the list that is activated and test again until you see which plugin is causing the issue

If the following suggestions doesn’t work, Please make sure to double check our required API here https://wp-events-plugin.com/documentation/google-maps/api-key/

Hello,

Could We perhaps get a sample event link or perhaps cab you post the code/html under Events > Settings > Formatting > Single Event Format?

Additionally, Does changing the theme doesn’t fix the issue?