timrv

Hello,

Thank you for reaching out. Currently This is not possible with our current set-up of recurring Events. However, We do have plans in the future to change how recurring events would work.

Hello,

I’m sorry if it took a while to respond, Since you have mentioned that you have used other plugin, I will be closing this Ticket now.

Please feel free to open a new Ticket for any new questions you have.

Hello,

Could We perhaps confirm that the issue has been fixed after you’re update to the latest 5.9.11.3 version?

Hello,

Sorry for the very late response. I have forwarded this to our Developers and I’ll let you know when I receive a response.

Hello,

Sorry for the very late response. If you’re using Events Manager, They would automatically be registered and have an account after booking to an Event.

The Event Booking Form would Act as the registration for your Website.

Additionally, using EM, there’s an option to show the Login Form by going to Events > Settings > Bookings > Booking Form Options > Display Login Form = YES

If you however still want to create a separate Registration Form, You can use or check plugins like: https://www.ads-software.com/plugins/user-registration/

Please do note that creating a custom registration form won’t make the users registered to an Event. They would only have an account to your Site. A user would need to Fill-out the Booking Form in order for them to be registered on event.

Hello,

Sorry for the very late response. The Admin Tools are located under

Events > Settings > General > Admin Tools (This is at the very bottom of the page. )

Please refer to this link for screenshot https://take.ms/ickiJ

Hello,

Sorry for the very late response. Is there any specific way to replicate the issue?

I have tried using the following shortcode and mixture of the placeholder that you mentioned. So far I don’t encounter any issue

Here are some screenshots
1. https://take.ms/RznnT
2. https://take.ms/qkGCX
3. https://take.ms/gvTjX
4. https://take.ms/fLN3L

If you still encounter the issue, Can you perhaps try the following to test for a possible plugin or theme conflict?

1. Make sure you’re using the latest EM and EM Pro Version
2. Make sure your using at least PHP 7.0 or higher
3. To minimize possible plugin/theme conflict, Could you perhaps try and Install WP Safe Mode (https://www.ads-software.com/plugins/wp-safe-mode/)
– Activate and Enable Safe Mode. Please make sure that on the settings a twenty series theme is selected.
– When activated it would help you test as if the Website only plugin activated is EM and twentyseries theme
– After making sure that its working properly, You could start adding additional plugin on the list that is activated and test again until you see which plugin is causing the issue

Hello,

Sorry for the very late response. Would it be possible to get the following information?

1. WordPress Version
2. PHP Version
3. Events Manager Version
4. Steps on how to replicate the issue

Hello,

Sorry for the very late response. Can you perhaps try going to Events > Settings > Admin Tools > Click on Remove/Delete Orphaned Events.

Please let us know if the following tip doesn’t fix the issue.

Hello,

Sorry for the very late response. Events Manager is 100% compatible with PHP 7.X versions.

Can you perhaps confirm that you’re using the latest WordPress and Events Manager versions?

Additionally, If you still encounter any issues, I would suggest performing some diagnostics.

0. Make sure to BACKUP YOUR SITE
1. Make sure you’re using the latest EM and EM Pro Version
2. Make sure your using at least PHP 7.0 or higher
3. To minimize possible plugin/theme conflict, Could you perhaps try and Install WP Safe Mode (https://www.ads-software.com/plugins/wp-safe-mode/)
– Activate and Enable Safe Mode. Please make sure that on the settings a twenty series theme is selected.
– When activated it would help you test as if the Website only plugin activated is EM and twentyseries theme
– After making sure that its working properly, You could start adding additional plugin on the list that is activated and test again until you see which plugin is causing the issue

Hello,

Sorry for the very late response. Currently it can only be done with custom development or by modifying your theme.

However, Currently We’re only very limited in terms of custom development https://eventsmanagerpro.com/support-policy/

Hello,

Sorry for the very late response. Our support staff currently only understands English. We recommend opening a new Ticket and post them as English.

Thank your for understanding and Have a great Weekend!

Hello,

Sorry for the very late response. Our support staff currently only understands English. We recommend opening a new Ticket and post them as English.

Thank your for understanding and Have a great Weekend!

Hello,

Sorry for the late response. It seems like this issue has been resolved. I will be marking this as closed for now.

Please feel free to open a new ticket if you have any additional questions.

Hello,

Sorry for the late response. If a user is editing a Recurring Event. There should be a BIG message at the Top of the Page and they first need to detach a Recurring Event before being edited.

What I would recommend is showing showing some Video or Screencast to your customers that explains the difference of the two.