timrv

Hello,

Sorry for the very late response. Can We confirm that this is already fixed?

Hello,

Sorry for the very late response. As of now, Custom Coding is outside our support scope, Thus We could only help in a very limited way here.

If you’re using the code and it’s showing a BLANK or it just prints the placeholder word. The issue is probably:

1. If it’s blank, Check error logs from your Server
2. If it only prints the word only, This means that the template you’re using is not accepting the placeholders. Usually placeholders works only when they are inside an Events Manager Loop.

Hello,

Sorry for the very late response regarding this issue. From the report logs that you mentioned, It seems like it’s an EM template from your theme. Does the same logs appear when you try and change the theme?

If the logs is gone after changing the theme, Then the issue is probably on the customizations made from your theme/template

Hello,

Currently Events Manager doesn’t have an option to send PDF invoices. However, You can try and customize the Email Templates as the Invoice for users ??

I’d like to mention also that since this is related to EM Pro, I would suggest opening a ticket to EM Pro Support Forum as WordPress doesn’t allow support for any plugins that are on Pro. ??

Hello,

Events Manager emails has Email Templates that you can customize under Events > Settings > Emails.

Additionally, We have an option to use different Email sending methods like default WP Mail, SMTP, PHPMailer and others. You can checkout more here https://wp-events-plugin.com/documentation/mail-settings/

Hello,

Thank you for letting us know about this. I have forwarded this information to our Developers and they would review

Hello,

Thank you for letting us know about this. I have forwarded this information to our Developers and they would review it.

Hello,

You can try adding the following CSS under Appearance > Customize > Additional CSS. You can adjust the font-size and line-height to the values that you would prefer.

.ui-tooltip.qtip .ui-tooltip-content {
    font-size: 16px !important;
    line-height: 1.3 !important;
}

Hello,

Thank you for reporting this one. Could We perhaps get a list of specific error messages that you’re experiencing?

In the mean time, You can try downgrading to any PHP 7 version while waiting for the errors to be fixed.

• This reply was modified 3 years, 11 months ago by timrv.

Hello,

Can you perhaps double check that you have activated all the required API from our documentation here? https://wp-events-plugin.com/documentation/google-maps/api-key/

If you have recently activated Google Map, Since few years ago Google started to require users to Enter a valid Billing Address on their Google Account. Please double check this setting on Google.

If you’re using using Divi, I would suggest checking with Divi documentation on how to use Google Maps, This is because Events manager detects if there’s any other Google Map api called and would use that to avoid conflict and multiple loading of Google Maps.

Additionally, When you’re adding a location for Google Maps, Can you perhaps check the console of your browser if they are showing any errors from Google Maps? If you’re using Google Chrome, You can do this by pressing F12 then click on Console Tab

Hello,

Could We perhaps get a sample link? This way We could give an appropriate CSS for this.

Hello,

Could We perhaps know more about the issues that you’re referring to and what you’re trying to achieve? Are you perhaps referring to the related events below?

The Events showing below are controlled with the Widget that you have added under Dashboard > Appearance > Widgets. It seems also that it’s a custom Widget?

Hello,

I’m glad that it’s working now. ??

Hello,

If the event page doesn’t show, Perhaps there may be a conflict or another plugin is using the event slug. Can perhaps try going to Events > Settings > Permalink Slugs > Events. Try to change the “events” slug to something else and save then check if it would work?

If the following steps doesn’t work, Can you perhaps try the following trouble shooting steps?

1. Deactivate all other plugins
2. Activate any twenty series theme
3. Activate only Events Manager
4. Go to Dashboard > Settings > Permalinks > Save
5. Check if the Event pages are showing now
6. If the event page is showing, Activate plugins 1 by 1

Hello,

Thank you for this question. I will be replying back here as soon as I hear a feedback from our Developers about this one.