timveck

Hi there.

Our product manager has noted that the woo product feed pro plugin is not working correctly:
“Update: feed did not update/refresh over the weekend, please could I also ask you to check with Krystal if there is anything they can do to manually add the job to cPanel. Thanks!”

This is after we set up CRON jobs to run via C-Panel.

Could you please advise on on how we can manually set up a cron job on our side and what file to target in the plugin folder for this custom CRON job please.

Is there a possibility of this frequency done deliberately by the previous developer due to other poorly done customizations in the site and WooCommerce so that they can run better? I know that’s an ambiguous question but I am unsure of any unforeseen complications that may arise should I increase the interval.

Thank you Gentlemen.

Unfortunately this set up was done by the previous developer, I have inherited many legacy customizations which is causing me much trouble.

Thanks again for this advice.

alright thank you.

• This reply was modified 1 month ago by timveck.

Hi there.

You are correct that was sent in panic mode. I received fatal error for Version 13.3.8 and then DB errors occurred after despite updating the plugin. One of the fixes done by our host was to disable the default wp-cron and configure it to run on the cpanel instead.

The feed plugin then threw the following error:
“WARNING: Your WP-Cron is disabled
We detected that your WP-cron has been disabled in your wp-config.php file. Our plugin heavily depends on the WP-cron being active for it to be able to update and generate your product feeds. More information on the inner workings of our plugin and instructions on how to enable your WP-Cron can be found here: My feed won’t update or is stuck processing.”

Having reverted the set up, the DB connection errors occurred intermittently and I found the following in the log:

[15-Oct-2024 03:35:24 UTC] Cron reschedule event error for hook: action_scheduler_run_queue, Error code: could_not_set, Error message: The cron event list could not be saved., Data: {“schedule”:”every_minute”,”args”:[“WP Cron”],”interval”:60}

Would it be possible to get the plugin to ignore the fact that the default WP-cron set up has been disabled?

We would like to continue to use your plugin.

Thank you.

Hi there.

Thanks so much for responding.

To give you context, I initially set up the plugin by removing the hardcoded GTM tag and adding the Tracking ID via the integrations section on 1 of our websites. My google specialist flagged this as an issue as they wanted the tag hardcoded on the site in order to track traffic and that if consent was not given, the tag wont be present which would affect their metrics.

They recommended I follow the guidelines outlined in this document: https://developers.google.com/tag-platform/security/guides/consent?consentmode=basic#tag-manager

Having reviewed it and implementing it on another one of our sites (through the 3rd party cookies section via a script added to the header upon consent given for said cookies [since the doc outlines a custom solution]), I had my specialist review the set ups of both. She contacted google and confirmed that the site with the tracking ID added via integrations is fully compliant but:
there’s an issue where GTM is removed when cookies are rejected, right? We need to disable that setting—it’s fine according to Google policy, but not suitable for our needs.

Where as on the site with the custom set up following that google doc guideline, the specialist had the following to say:
everything is in order for compliance, and there’s only one step left—ensuring that the GDPR compliance setting is activated on the back end. Is that something you can confirm?

If you can confirm for me that there is no such setting since this plugin is meant to be a ?‘out of the box’?solution or if this is some sort of premium feature that would be greatly appreciated, else is this perhaps something that needs to be configured via the google analytics dashboard?

Thanks in advance.