Tim

I just did a fix, it should work again after you update.

Hi,

The text doesn’t say you don’t need an access token, it says you don’t have the hassle like with other plugins. Acquiring the access token is usually a time consuming process, Easy Facebook Feed has made it easy with just one click. So therefor it safes you time.

Sorry to see this wasn’t clear for you. I have changed the text to make it more clear.

I’m not sure why it stopped working but it works again when you update the plugin. ??

I’m not sure why some work and others don’t, when you are the owner of the video and the page they should work. I don’t see any embedded video’s on your website in the Facebook feed though.

I have added an shortcode option in version 3.0.22 to exclude certain post types (you can add multiple comma separated). So when you use the following shortcode you can hide the video posts.

[easy_facebook_feed exclude="video"]

Don’t forget the clear cache after changing the shortcode. The downside of this option is that the number of Facebook posts on your website can vary. When you get 6 posts for example and 2 of them are video’s you will see only 4 posts on your website.

• This reply was modified 6 years, 5 months ago by Tim.

Video’s were supported until Facebook decided to remove the source url for the video from the api so we can’t embed it anymore. The documentation says it’s only included when you are the owner of the Facebook page but I haven’t been able to try that out. So if you let the owner of the Facebook page generate an access token there is a chance embedded video’s will work.

Unfortunately it’s not possible to exclude posts with video’s.

Hi @hirenwebs,

That message is not from Easy Facebook Feed, it’s from another plugin. Looks like you are using FaceBook Feed Pro. I suggest to contact them if you need help.

Good to see you have found a solution anyway, good luck.

Hi @gediweb,

It’s the first option in the Easy Facebook Feed settings. https://tinypic.com/r/2ilzya/9

Hi guys,

I found an easier way to generate an access token. In version 3.0.21 you can find a new option in the admin panel to generate an long term access token. Don’t forget to save your settings after generating the new access token.

After this everything should be back to normal.

I wish I could help but there is no easy solution for this. If you can give me the order date I’ll give you a refund.

I have added an option to add your own access token in version 3.0.20. Hopefully it will help some people.

The easiest way to generate one is to use the tool from our neighbors from custom facebook feed: https://smashballoon.com/custom-facebook-feed/access-token.

I agree people should have to option to add their own token. It’s already on my todo list for tonight after work, I guess it’s the best solution for now.

I’m trying to solve it. I already tried other larger Facebook feed plugins to see if they already found a solution but sadly they seem to have the same problem because Facebook is changing the api. The only solution I have seen is to let people generate their own access token but that only works when you are the admin of the facebook page which is probably for many people not the case. It would also make this plugin a lot less easy to use.

I’ll continue to search for a solution.

@cactuszeus Did you clear cache? It’s possible that the error message is cached.

Oke great! ??

• This reply was modified 6 years, 5 months ago by Tim.
• This reply was modified 6 years, 5 months ago by Tim.

Hi guys,

I just noticed people having trouble with the plugin. Please update to version 3.0.19, it will fix the error message.

Hi,

Thanks! Thats not possible without changing the plugin though. I’ll see if I can find a solution when I have some free time, I’m a bit short on time lately. I’ll let you know.