I’ve had no problems with email, or the new procedure policy at WF. The key came via email each attempt I made. The key failed each time, along with countless users because the auto provision failed thru Wordfence.com auto-add licenses feature, nor manual key entry. I feel it is dishonest to suggest this wasn’t an outage for customers in the last days of 2022 given the flash of inquiry post at support feeds related during that time period. I suggest they disclose that they had operational problems, or acknowledge there was a a problem instead of ghosting customers. My opinion.
