Tip Jar WP

Thanks for your feedback! I am putting this on our roadmap for a future release. In the meantime, they can still leave a note after the transaction, though I’m guessing that isn’t enough for your situation.

Hey there,

Unfortunately, there isn’t a way to add this kind of information right now. However, the the URL of the page where the transaction took place is logged with each transaction. You can see this on the transaction’s page under “Page URL”.

While I know this isn’t ideal, it might be a way for you to know on which page/post the transaction was given, and determine the post author of that page from there.

It looks like that Pay Now text might be coming from Google Pay or Apple Pay (depending on your device), and that isn’t something we are able to change.

What device are you using when viewing the payment form, and is it one that has Apple Pay or Google Pay enabled?

Hey @vishalpatel5359, and apologies for the delay over the holidays.

You’ll want to try something like this:

[tipjarwp mode="button" link_text="Leave a tip" open_style="in_modal"]

However, please note that if the person is seeing the Google Pay or Apple Pay buttons, Google and Apple do not allow that label to customized.

We have a few examples of how to do things like this here:
https://tipjarwp.com/getting-started-with-tip-jar-wp/#showing-the-payment-form-on-your-website

Hey there,

That example on our website is actually a pre-release version, so you’re right that it isn’t yet available in the current version of Tip Jar WP.

Right now the place where that note shows up is after the payment is complete.

Apologies for the confusion on that!

Hey there,

If you are using the tip jar as a block in the WordPress block editor, you can disable recurring right in the block editor.

Alternatively, if you are using the Classic Editor, you can add it as a shortcode and get the same controls you do in the block editor.

Here’s a screenshot of what that looks like:
https://tipjarwp.com/wp-content/uploads/2019/08/shortcode-editor.png

It appears this may actually be caused by another plugin you have installed. See this link here for people seeing similar things with unrelated plugins:

https://rankmath.com/kb/wordpress-database-error-commands-out-of-sync/

Hey there,

Thanks for the report on this error. That is a very unusual error, though I don’t see any reason to be concerned about it. That options simply exists to indicate to your browser that it should run the onboarding wizard (or not).

We will investigate this and get back to you here asap to see what the resolution is. Thanks again for the report!

Hey @mandeethomas,

Unfortunately there’s not a way right now to collect names and addresses. This is for 2 reasons:

#1 Collecting personally identifiable information (like names and addresses) opens your WordPress up a breach if it ever got hacked. That can open you up to issues with the law in certain areas, like the GDPR in Europe. To bypass that possibility entirely we haven’t included any personal data collection in Tip Jar WP. All of the personal data (like credit cards and names, etc) is collected directly by Stripe, who have extremely secure servers, but also Stripe accepts the liability if Personal data is breeched in any way, which protects you.

#2 Research has shown that the more fields there are, the less likely someone is to complete them. We’ve kept the fields in Tip Jar WP to a minimum, in order to maximize the likelihood that you get a tip.

What you do get is the person’s email address. We recommend reaching out to them (either manually or by an automated approach like MailChimp) to ask for any additional information like this.

Each person that leaves a tip also gets a user account on your WordPress, found under “Dashboard” > “Users”. So you can easily find their emails there, but also, if you use a mailinglist plugin that integrates with WordPress users, it could automatically capture their email and add them to a list for future newsletters, etc.

One idea would be to have an automated welcome email get sent to them, asking for them to reply with their address.

Apologies that we can do more at this time, but I hope that helps to explain why.

• This reply was modified 3 years, 3 months ago by Tip Jar WP.

Hey there,

Apologies for the late reply on this!

Tip Jar WP automatically detects the best payment method based on the user’s browser and its preferences. So a user that has enabled Apple Pay in their browser will see Apple Pay by default. A user that has enabled Google Pay will see Google Pay by default. And a user that hasn’t enabled any type of payment system in their browser will see a set of “Credit Card” fields (which I think you’re referring to as “Stripe”).

(Side note: Regardless of the payment option (Apple Pay, Google Pay, Credit Card), Stripe is the payment processor for all of them.)

So this isn’t something that you (as the site owner) need to set, as it will automatically change user-to-user based on their chosen payment preferences.

We have found this increases payments greatly, as it’s less clicks and decisions the user needs to make if they’ve enabled something like Google Pay or Apple Pay. It makes paying a “one click” operation, whenever possible, while also showing the Credit Card fields when needed, and also always available as a fall-back if the user prefers not to use their chosen browser default payment method.

Hey there,

I would recommend making a new page in your WordPress dashboard, and calling it something like “Leave a Tip”.

You can do this by logging into your WordPress dashboard, and then clicking on “Pages” > “Add New Page”.

Once there, add the [tipjarwp] shortcode to the page content, and Publish it.

That page will then have it’s own URL, which you can share with your mailing list, or anywhere else (social media, etc).

Adult themed sites are not allowed by Stripe’s terms.

Apologies for the delay, and glad to hear you got it sorted. Thanks for following up here!

Hey there,

It looks like this Stripe error happens if a payment attempt is made without a credit card. It almost looks like there might have just been a temporary outage during the entering of the credit card, and then when the payment request went to stripe without a credit card attached to the request, it responded with that “resource missing” error. The “resource” they are referring to is the missing credit card.

You can see that the “Payment Method” (which starts with “pm_”) is blank in that last line, where “default_payment_method” is set to “pm_”. Normally that would be “pm_auniquehashhere”.

I am wondering if this was just a one-time outage, as we are seeing other payments go through today from other sites without any issues.

This is something we’ll have to do on our end with the next update. It should just automatically start working that way once we finish the update and release it.