tldagent

Thank You Alba. While I do appreciate your response, it would consume way too much of my time reporting bugs that may or may not be bugs rather than simple lack of functionality etc. If it were a bug once in a while, not problem at all, that’s understandable. However, that’s not the case. The entire software (for the most part) is a bug. Reporting bugs and waiting on fixes in quantities would be something a free (unstable version) of a software.

As far as refunds, 14 days isn’t enough to set up and filter through everything. Bottom line, if it’s unusable and within 60 days (takes time to set up and start using a CRM), a refund should be issued because the product cannot be used.

If someone purchases your product and spends hours upon hours setting it up and reporting bugs, just to find out they can’t use the product, why would there be any problem with a refund? It takes a license and if the license isn’t used because it doesn’t work, that should be a red flag for the developers of the product. If the developers have confidence in the product and it performs like it should, there would be very little refund requests to begin with.

In my own case, soon after purchase I was called out to Florida as a First Responder. I was in Florida for nearly a month dealing with the damage caused by the hurricane. Once I returned and started setting it up, I found it wasn’t ready for product and certainly not something I could use for a service business. When I explained this to your ‘Happiness Engineer’ Jay, he replied:

We tried to look for leniency here, but your product purchase date (August 26th, 2022) is way past the [refund period noted in our policy](https://jetpackcrm.com/refund-policy/) (14-day), so we are not able to provide a refund.?

Not a good policy for a stable product. WordPress is great and there’s a ton of great products out there that work with WordPress. This JetpackCRM isn’t one of them.

• This reply was modified 2 years ago by tldagent.

Thanks again Sybre for your quick reply and I’ll get that new extension manager installed. I simply installed the new extensions. oops.

• This reply was modified 5 years, 11 months ago by tldagent. Reason: Mark Resolved

Thanks Sybre. I’m a paid subscriber and if there’s a way to edit the code and just remove the prompt. Do I need to reinstall the plugin to do this? I don’t want to lose anything I have already done on my sites. Thank You.

I like your extension the best so far and hope to keep using it into the future.

I also run GA through Tag Manager and it’s important that this would work with tag manager. Please do look into Google Tag Manager implementation.

Thank you for your reply. I did have the origin extension already enabled when it was looked at.

Thanks a bunch for the explanation.

I had the same issue but once Divi installed, no problems.

Going from WordPress to HTML5 is going backward in terms of web development progress, especially if you have more than one site.

I’d suggest moving to Joomla Farmer Bob. I think it’s a good fit. ??

Thanks for the update. The Notes and instructions on how to edit and apply your templates is outdated. Out of the box, I can’t get this thing to work at all and actually look decent on my site. Anyone out there have a site where this is working on?…

I like this very much but agreed on the styling. By default it looks pretty awful because it removes sidebars etc etc. Maybe by default it should use the blog page because then the blog sidebars would show up and technically, isn’t this a blog post event? If so, shouldn’t it use whatever the default blog template is? I’m going to check that link you provided and see if I can style this thing so it fits the page. I would think this would be default though to use the style of the website we’re plugging it into.

Aside from that, looks like a great product. Thank you!