toddyhotpants

i have this same problem.. i’m sorry – but where do i put this piece of code. thanks.

hey rbhavesh , i think blaming timezone differences is a complete cop out. if you are selling a product you should back it up, and provide your customers with the level of support they have come used to. america, india… it doesn’t matter where you are anymore.

active user forums on sites such as woothemes and elegant themes have proven to be excellent an resource time and again for me, and many others in here. your generic responses mean nothing – take a look at what other developers are doing apply it to your own business. they have good business models -> good products + good support = happy customers.

hey rbhavesh , i think blaming timezone differences is a complete cop out. if you are selling a product you should back it up, and provide your customers with the level of support they have come used to. america, india… it doesn’t matter where you are anymore.

active user forums on sites such as woothemes and elegant themes have proven to be excellent an resource time and again for me, and many others in here. your generic responses mean nothing – take a look at what other developers are doing apply it to your own business. they have good business models -> good products + good support = happy customers.

hey rbhavesh, totally agree with the above posters. problems galore with my templatic purchase – kidz store. major disappointment. similar issue with the image that is meant to show on the homepage. changing file permissions doesn’t change sh*t.

i’ve had great success customizing woo and elegant themes with the help of their forums. stunned when i realized there wasn’t a templatic forum (after i purchased). your current support system is hopeless.