Tohru Murakami
Forum Replies Created
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@ryancowles: I think I solved the issue. It seems like erratic update process caused blank dashboard and settings pages. Let me tell my story —
- Jetpack was auto-updated to 4.8 from 4.7.1, and the total blank-screen issue happened.
- Using FTP, deleted plugins/jetpack/ and uploaded 4.7.1 from a backup. The issue restored. Disabled auto-update to wait for a fix.
- 4.8.1 was released. Tried to update Jetpack in “Installed Plugins” page, but had write-errors, then remembered to have missed to change access privileges of uploaded 4.7.1 files. Using FTP deleted plugins/jetpack/
- Installed 4.8.1 from “Plugin install” page. Had blank dashboard and settings pages.
- Replaced 4.8.1 with 4.7.1 and fixed access privilege this time. Jetpack 4.7.1 worked OK.
- Updated Jetpack in “Installed Plugins” page, then all the issues restored.
Uninstalling Jetpack 4.7.1 in “Installed Plugins” page, fresh-installing 4.8.1 from “Plugin install” page and re-linking it to the cloud also solved the issue.
The same thing. 4.8.1 corrects blank screen issues only half way for me.
https://www.ads-software.com/support/topic/problems-after-update-jetpack/page/2/#post-8999101Updated Jetpack from scratch to 4.8.1. Stats works. Jetpack Dashboard and Settings caused blank screen errors, though. PHP 5.3.3.
Quick rescue is FTP or SSH. Rename
wp-content/plugins/jetpack/
to./_jetpack/
or whatever, so that JetPack is force-disabled.Then try to replace JetPack 4.8 with 4.7.1, and re-link it to www.ads-software.com.
- This reply was modified 7 years, 7 months ago by Tohru Murakami.
It seems that JetPack 4.8 requires PHP 7, otherwise it causes blank-screen errors (even in debug mode). JetPack 4.8 calls random_int(), which is available in PHP 7 and up. Ref: https://swinginthinkin.com/wordpress/wordpress-jetpack-fatal-error/
Same here. No posts when logged in, the most resent single post when logged out. WordPress.com analyses show the top pages and keywords though.