tomfuller2

I figured out the error. I had Forminator Pro installed for this site. When I started using CRIO and Post and Page Builder – the Pro plugin did not install. So I couldn’t see the signature field in the form itself.

I resolved it by going to your website wpmudev.com, logging into my account, then navigating to the pro plugins and installing it on the site that I had already created on that site.

Once it was re-activated, the signature field appeared on the form and it operates normally.

Perhaps an error checking function might be in order to see if there is a signature field in a form and prompting that the Pro plugin needs to be installed.

I have been away and so could not look at your reply. I tried to import your form but got an error about white space and special characters. If you could tell me which field in my form is a signature field, or a way for me to find it, perhaps I can remove it manually myself.

The link is now public. Thanks!

No signature fields that I can find.

I’ve uploaded the form here: https://drive.google.com/file/d/1PJOaJEI9pRiK1NNU5vZFuT4pHsLhVbwC/view?usp=drive_link

The contact form works, but none of the others. Must be some other field?

There are a ton of deprecated messages to do with the Crio template.

The bottom of the log contains the fatal error:

[30-Dec-2023 21:26:24 UTC] PHP Fatal error: Uncaught Error: Class name must be a valid object or a string in /home/imaginepublicrelations/hadleycounseling/wp-content/plugins/forminator/library/modules/custom-forms/front/front-action.php:1798
Stack trace:

0 /home/imaginepublicrelations/hadleycounseling/wp-content/plugins/forminator/library/modules/custom-forms/front/front-action.php(467): Forminator_CForm_Front_Action::check_fields_visibility()

1 /home/imaginepublicrelations/hadleycounseling/wp-content/plugins/forminator/library/modules/custom-forms/front/front-action.php(918): Forminator_CForm_Front_Action::prepare_fields_info()

2 /home/imaginepublicrelations/hadleycounseling/wp-content/plugins/forminator/library/abstracts/abstract-class-front-action.php(450): Forminator_CForm_Front_Action->handle_form()

3 /home/imaginepublicrelations/hadleycounseling/wp-includes/class-wp-hook.php(324): Forminator_Front_Action->save_entry(”)

4 /home/imaginepublicrelations/hadleycounseling/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array)

5 /home/imaginepublicrelations/hadleycounseling/wp-includes/plugin.php(517): WP_Hook->do_action(Array)

6 /home/imaginepublicrelations/hadleycounseling/wp-admin/admin-ajax.php(188): do_action(‘wp_ajax_formina…’)

7 {main}

thrown in /home/imaginepublicrelations/hadleycounseling/wp-content/plugins/forminator/library/modules/custom-forms/front/front-action.php on line 1798

Thank you for the offer. I realized the 404 was caused because the page was set to private.

However, upon further investigation I learned that in order to edit profiles you have to use your plugin to create users. Otherwise you have to use the pro version.

This information is a bit buried. I’m no longer using the plugin.

But thank you for your work in WordPress!

Tom

Login: https://www.kahalaowners.org/login/
Account: https://www.kahalaowners.org/my-account/

I notice that the link from the account page to edit the profile is actually https://www.kahalaowners.org/my-account/edit-profile. The link from the profile page to the change password does work.

I also notice that the 404 gives a site map – is this something with your plugin or with WordPress?