TomUsher

So, you have more than one subsite highlighted in the multiselect box and then save the settings. When the settings page is finished refreshing, are all the subsites you had selected still highlighted? Only the top one is highlighted for me even though I had more than just it highlighted (selected) when I clicked to save the settings.

I’m using Firefox 86.0 64-bit. I turned off all “protection” concerning the Cleantalk settings page just to see if anything could be interfering. Only the top subsite is highlighted after saving the settings.

Where exactly is that setting in the database? I’d like to look at it directly. cleantalk_settings? Serialized?

I manually entered the access key in the second subsite. It accepted it but none of the settings were other than the default ones. I tried the “Apply current settings template for selected sites” again, but the settings on the second site remained the default ones after refreshing the page (not saving those settings).

The two subsites I’m working with on this have identical setups.

I just copied all the JSON in the database from one subsite to the other. It worked as a temporary workaround for me.

Done. However, “Sites to apply settings. Hold CTRL to select multiple sites” won’t select more than the top one.

What, if anything, in the database can I manually tweak to have the network settings apply to all the subsites?

I cleaned the error log, so if I don’t see any further errors (may take a week or two), then at least that part was fixed by a fresh install.

I suggest leaving this ticket open for at least two weeks.

Thanks!

I had to manually email the diagnostics report. I was subscribed to this support ticket and the “Notify me …” was also checked. I don’t know why I didn’t receive a notification of your reply. I’ll check into that on my end.

@b777 No. I don’t use this plugin anymore but created my own to handle everything it was handling and more. It’s too child-theme specific to offer to the general public, however. Plus, I can’t guarantee security for others, etc.

I’m turning off being notified of follow-ups on this.

Take a look at this one: https://www.ads-software.com/plugins/white-label-cms/

There’s some overlap. Maybe it will do it for you.

Good luck!

This developer, Doug Wollison, fixed his plugin and stated the following:

… it was due to the remote login feature initializing a session regardless of if the feature was enabled or not, which was causing ajax requests to hang.

https://www.ads-software.com/support/topic/loopback-requests-cant-complete/

This page is not marked as resolved but points to this one, which is marked as resolved. However, the issue is not resolved as of AGCA Version 6.5.4 for me. Perhaps it’s a regression. I’ve been running into a number of cron issues.

@doylegirl, are you still having the issue too?

Hi Konstantin,

Do you happen to use any other plugins on your site that might change the way users are authenticated?

That was a good question.

In my case, users with https://www.ads-software.com/plugins/two-factor/ enabled always show “Never.”

Those with it not enabled show the date but not time.

Wordfence is popular and has a 2FA feature.

Personally, “Not since the plugin was activated” would be better than “Never.” Also, I’d not use a period after the expression because it’s not a complete sentence. In addition, rather than simply showing the date, it should show the date and time per the WordPress timezone-setting.

However, when the plugin is disabled, does it clear data in the database? If so, why? I should think someone should be able to disable and enable the plugin without losing the last login date and time the plugin reads. Manually deleting the plugin should probably clean the data (or that should be an option), but updating the plugin shouldn’t.

Thanks.

https://www.ads-software.com/support/topic/links-to-youtube-videos-403-access-not-configured/

https://www.ads-software.com/support/topic/links-to-youtube-videos-403-access-not-configured/

“Is this redirect URL being required by BLC or YouTube?” YouTube.

Click on the URL you supplied: https://youtu.be/SMkNDvX_Niw

It resolves to https://www.youtube.com/watch?v=SMkNDvX_Niw&feature=youtu.be

That’s why the plugin is telling you it’s a redirect.

The situation is worse than I had thought.

With the YouTube API deselected but with the following selected:

Embedded YouTube videos
Embedded YouTube videos (old embed code)
Smart YouTube httpv:// URLs,

the plugin is reading https embeds as http.

As a temporary measure, I’ve deselected:

Embedded YouTube videos
Embedded YouTube videos (old embed code)
Smart YouTube httpv:// URLs.

When will the plugin developers make a statement in this thread?

@b-rad

Before this issue, I had the YouTube API selected.

You can either wait for the plugin developer to fix this issue, or you can go down the path others above have gone down, which is to go to Settings > Link Checker > Protocols & APIs and deselect “YouTube API” and save.

I brought up the http issue because before this problem, it appears the YouTube API was being used and the http was being resolved by that to https so that the plugin wasn’t showing redirects yet did have http in the plugin’s database table.

I could be wrong about that, but changing everything to https worked for me but only after deselecting YouTube API and then rechecking all Warnings and Redirects for YouTube links.

In my case, I cleaned up about 3,000 links that way.

Hope this helps.

Also, when YouTube went to a secure server, I updated all my links to https://www.youtube.

So, the wp_blc_links URL column had not been changing from http to https I suppose due to the API method of checking.

People should either wait for the plugin developers to roll out an update or be prepared to run a database query to update all their http YouTube links to https in their post table.

So, correct me if I’m wrong but wouldn’t that simply be:
UPDATE wp_posts SETpost_content= REPLACE(post_content, 'https://www.youtube.com', 'https://www.youtube.com' ) WHEREpost_contentLIKE '%https://www.youtube.com%'

I think I should have put that in code:

UPDATEwp_blc_linksSETurl= REPLACE(url, 'https://www.youtube.com', 'https://www.youtube.com' ) WHEREurlLIKE '%https://www.youtube.com%'

I also removed the COLLATE utf8mb4_bin because of differences in versions.

BTW, people should back up their database before doing this.

Using “Fix redirect” won’t work on embeds, however.

I ran this query on the database:

UPDATE wp_blc_links SET url = REPLACE(url, ‘https://www.youtube.com’, ‘https://www.youtube.com’) WHERE url LIKE ‘%https://www.youtube.com%’ COLLATE utf8mb4_bin

wp_blc_links was different on my system because I use a prefix.

Some people may have shortened YouTube links to consider too.

Anyway, everything is rechecking and “self-correcting” now.